Pho Hoa + Jazen Tea (Lacey)

$7.25 + taxes for 8 oz of milk tea and maybe 30 boba— saddest milk tea I’ve maybe ever had. I came for the pho— the broth was decent but the meat tasted old. Don’t think it’d worth returning on the cost value basis alone.

Atmosphere: 3

Food: 3

Service: 3

Not sure why theres so many odd reviews I quite enjoyed this place. My only banter is i miss the sate pho (its like a peanut broth its so good) which wasnt on their menu. But I did however enjoy the seared garlic pho and my partner enjoyed the hot and sour seafood. We will be back!

Atmosphere: 5

Food: 5

Service: 5

They were delicious...I mean....it was delicious (*^。^*)
They were really sweet and gentleman like. 🫶🏽

Atmosphere: 5

Food: 5

Service: 5

Food and Service was great.

Atmosphere: 5

Food: 5

Service: 5

Best avocado blend for life.

Atmosphere: 5

Food: 5

Service: 5

Been coming here for years but today our experience at Pho Hoa was really disappointing. Our boba arrived when we were basically done with our meal, and when it finally showed up, it tasted like spoiled milk. We didn’t bother to say anything since we both work in restaurants and understand these things happen. We noticed our uncle was dining there too, so we went to pay our tab. The server told us we were fine because our uncle had taken care of it, so we went to thank him. But as we were leaving, a lady ran after us yelling for us to pay the tab. I explained what the server said, and she told us to wait while she checked inside. She came back and said our uncle hadn’t paid yet but would cover it for us. The communication was horrible—this should have been cleared up by the server in the first place. On top of that, the service was bad since our drinks took forever. Definitely not coming back.

Just ew, was looking for places to eat pho at and I seen all these nasty pictures on the reviews of the food and drinks.. please do better.

Atmosphere: 1

Food: 1

Service: 1

Very Disgusting. This place is going down hill since ownership change a year ago. Make sure you read the recent reviews not the older ones. I ordered take out and seen a bug in my vegetable garnish. 🤢🤮🤢

Food: 1

Bad service, I asked for water twice and they didn't bring it to me, and when they gave it to me it had a piece of meat or something like that inside.Also the glass was dirty.
I also ordered a mango tango and it had no flavor at all.I usually come to this place often and order food but I don't think I'll come back.

Atmosphere: 1

Food: 1

Service: 1

Been coming here for years, as of lately it's been really disappointing. Went yesterday and both my wife and I ordered the seared garlic steak pho. Which is phenomenal if you get it. We both got basically beef pho, no garlic whatsoever. We complained about it, they didn't offer to fix it or remake it for us. No compensation of any sort for receiving what wasn't our order.

We also came here a few months back, I ordered pho and my wife ordered banhmi. Managed to finish my pho, and my wife never got her banhmi sandwich. Again, complained, had the sandwich taken off but that was it. No I'm sorrys of any sort, just waisted our time. Went somewhere else where we could actually get service so my wife could eat.

Atmosphere: 3

Food: 4

Service: 1

This use to be one of our go to restaurants in the area. We have tried eating here over the past several months but we will no longer be going back.

Reviews:
Food has gone down hill over several months. We were hoping it would get better but it has not.

Rice was under cooked - common now every time we go.

Popcorn chicken - looked like it was all the scraps from what was cooked that day. We could not even eat it.

Lemon grass porkchops - flavor was ok but nothing to write home about.

We really wanted to like it but we just can’t. There are better options in the area for good food and this unfortunately is not the place.

Sad to see one of our favorite restaurants go through such a drastic change in quality.

Service is great, friendly people and wonderful staff.

This review is a combination of take out and in restaurant dining over several months of eating here.

Atmosphere: 2

Food: 1

Service: 5

Have enjoyed the food. Great idea for pick up.

Atmosphere: 5

Food: 5

Service: 5

Vi is the best worker 🤣

Atmosphere: 5

Food: 5

Service: 5

I ordered a smoothie with boba from here. This used to be my favorite place! Once I tried it I was hooked but recently I got a smoothie from here two weeks ago and the smoothie had HAIR in it. Then I ordered another one today and the smoothie has a dead bug in it, something tiny like a fruit fly and if I wasn’t paying attention I would’ve drank it. The cashier said it was a piece of the blended fruit but it was tiny and black with little hairs and I ordered a mango smoothie and last time I checked mango doesn’t have any black seeds inside. Both times the store offered to remake my drink. I was refunded once and they remade my drink the second time. I only put 2 stars instead of 1 because the store was very kind and willing to fix the issue however I don’t want to order food and constantly be searching inside to see if there’s hair or something else not supposed to be there. I am sad because their smoothies are freaking amazing- taste wise, but I don’t want a 3rd incident.

Atmosphere: 3

Food: 1

Service: 3

I ordered the Thai boba tea and asked for less sugar, but it was still extremely sweet with barely any tea flavor. It just tasted like sugary milk. It costs almost $8.

Atmosphere: 4

Food: 1

Service: 4