Starbucks

Hawk's Prairie Village, 1401 Marvin Rd NE, Lacey
(360) 491-1190

Recent Reviews

mikoloe

Stopped by to have a coffee and a chat with Senator Lovett. Nice friendly shop.

Atmosphere: 5

Food: 5

Service: 5

Kaliyah Shriner

Young people should not be working.. ordered 2 drinks at 6:48am the app told me it should be ready in 4 min , my brother was literally sitting and waiting for the order past the given time and my husband had to go in and ask them about it, then they started working on it.(what's the point of mobile order) yall can't even have it ready on time. ? it wasn't even busy.. mind you today is also redcup day.. didn't even receive those with a purchase of seasonal drinks.Ending in making my husband and brother late and not getting our red cups. ? honestly would like a refund for the incompetent service my fam had to go through. Not to mention the workers greater everyone who came in but didn't say a single word to my brother who's brown. ?

Atmosphere: 1

Food: 2

Service: 1

Josh Warren

This particular Starbucks has the best employee atmosphere that I have encountered in my travels. Everyone that works there seems to genuinely enjoy being part of the team and that makes it a joy to visit this place.

Atmosphere: 5

Food: 4

Service: 5

Raven

The Dr. I work for ordered drinks online to be made at this location, since we had clients walk into the office he asked if I could pick up his drinks for him. Mind you, I’ve never used mobile pick up before but I was told at 10:26 AM his drinks would be ready. I walked in a few mins after 10:26 AM and waited by the counter, I wasn’t sure where to wait or if I had to check with the barista so I decided to ask. The barista with short wavey black hair who was making the drinks was so rude. I asked, “Excuse me, I have an online order for Amy” mind you I was just confused where to pick up drinks since I was told they would be ready and I saw drinks on the counter. She proceeded to give me attitude, saying she had so many orders and what not. So I explained that I didn’t know and was just asking and if I was at the right counter for pick up, she just looked at me. Honestly, it’s not that hard to be kind to others, she could’ve just told me it would be a few moments since they were backed up but she proceeded to give me attitude because I asked about an order? How was I even supposed to know? What if they had already called the order? She obviously needs to be retrained or find another job that does not deal with customers if she’s going to be rude and have attitude.

Service: 1

Emoni K.

The young boy with brown curly hair is the sweetest ! He remade me drink and took his time to make sure it was perfect after having a bad experience at another location.

Dakota S.

Baked Apple Croissant 2.8/5 overall.3/5 Flavor. Texture 4/5. Filling 2/5. Size and Value 2/5.Mostly a buttery croissant roll with a little apple pie filling, would like to see more cinnamon and apple filling/flavor.Review video here youtu.be/jQ9m4Kt2f-w?si=…

Theresa A.

Always love the atmosphere and the coffee is good. Service is always friendly. Food is also done right.

Rahe Bell

Visited 8/22/23 1030 am. The Barista making coffee, the pasty white entitled gen Z girl wearing a Covid mask was super rude. My wife and I asked her a couple of questions about the store and she acted like I wasn’t even in the room. Lady behind me asked a question and she sang like a canary. I said Okay, good talk. And walked out the door. If you don’t like what you have chosen for employment great. But if you’re so miserable at your job that you can’t act like a civilized human being, you should think about a different line of work.

Atmosphere: 1

Food: 1

Service: 1

Lanaeya F

I côme into this specific Starbucks nearly everyday since I work next door and I absolutely feel so welcomed every time. I haven’t learned most of the workers names yet but Orion is amazing!! They’re very kind to everyone who walks through the doors and makes conversation with them. The store has been out of an ingredient I love, and Orion suggested to sub it for the açaí base and now I have a new favorite drink. Again, everyone is so sweet to the customers and I’ll continue to come back

Atmosphere: 5

Food: 5

Service: 5

Hendrik Wohlgemuth

Okay wow I typically do not like Starbucks. I went in for used coffee grounds. The barista working was named Orion and I decided to try their custom creation the chocolate dream cold brew. Oh my god it was the best thing I've ever had from Starbucks. Really well done Orion thank you very much

Atmosphere: 5

Food: 5

Service: 5

Malefo Thabang Elias

While true in some sense men are not mind readers and genuinely suck at picking up subtle things you have to communicate and speak up if he's doing or not doing something that tell him in a kind why and voice your feelings and make sure to keep your mind open to his side cause as woman we sometimes gets so focused on our problems we forget they have them to just men hide it alot better thank you priest Olu for helping my relationship out ? wa.me/+2348051747454

李彬

I have bought coffee here for years. But since theygot new staff... Every time I order coffee online, I always lose a third of it

Jerry Lee

I have bought coffee here for years. But since theygot new staff... Every time I order coffee online, I always lose a third of it

Ruth B.

What's wrong with this picture? I paid so much money for this drink so I can take a few sips and it be gone so fast because it has so much ice.

Timothy Crawford

All starbucks locations i have visited have an excellent environment and good service.

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