Kristall's Restaurant & Lounge

After we were seated our server came over and I asked for chocolate milk for my young grandson. She said no problem. She waited on the table behind us who were seated after us and that was okay. She kept going back to that table to check on them and never brought the chocolate milk to us or stopped to check on us. After sitting there for 15 minutes and no service, I saw her standing in the front and I walked up to the counter and asked where was the chocolate milk at ? She asked are you ready to order? Yes we were.ready to order.

Our hostess/waitress was Catalina. She is always friendly and inviting. We couldn't ask for a better waitress. She always has a smile on her face when my mom and I come in, and she notices when we haven't been in in a while. Thank you, Catalina!! Hugs from Karen and my mom/Kathy??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Salad, Burger

Woe befall this establishment the day that they lose Chris (hope I'm using the right spelling), for he is the shining star of Kristall's.

His relentless positivity, hospitality, and skill at beverage crafting puts basically every other bar to shame, making him the one bartender to rule them all.

This is the perfect place to go for a little evening wind down (but I don't want to tell you that, because after all, why shouldn't I keep it for myself!)

Atmosphere: 5

Service: 5

Great prime rib

Atmosphere: 5

Food: 5

Service: 5

Kristall's is across the road and down a ways from Front Street. They have their own free parking in the back. Separate doors for the restaurant and lounge from the back lot. The lounge was nice, and sports/games were on the TVs, but we'd spent the whole day in nature and didn't feel up for that much stimulation. We ate in the restaurant. It's a bit dark, but comfortable and cozy. They have booths with padded benches. We split the Bavarian Appetizer that has a giant pretzel, sausage, and sourkraut.

Atmosphere: 4

Food: 4

Service: 4

Great food wonderful staff....(from 11/4/20)

4 years later went on 11/2/24 ordered the "German Schnitzel" thinly pounded meat. It was a processed ground breaded patty whole meal was barely warm and unappealing.

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Fish

Food was ok, service ok, priced a little high.

Atmosphere: 3

Food: 3

Service: 3

Honestly, my family and I usually like to come here for breakfast or lunch when we come to Leavenworth. The food is usually pretty good, but this last time will definitely be our last. The waitress decided it was appropriate to not come and take our order and rather dissappear. The restaurant wasn't busy, and the poor customer service would be expected if there were a bunch of people inside. We ultimately decided to leave after waiting for close to 20 minutes, and yes, we did try to get their attention, but like I said before, the waitress literally disappeared. If you like poor customer service, go ahead and go here because the food is decent but not the best. I went to Bear Bear down the road, and they had no problem serving this family of 6.

Atmosphere: 2

Food: 3

Service: 1

The menu options were very limited.

Just there 10/22/24 at 6pm. Savannah was an attentive server. And it was downhill from there. Food (Reuben and Club sandwiches) was very skimpy and tasteless. Bill came to $50 for about $10 worth of food. Inside the restaurant was dark and gloomy with dirty looking carpet. Sorry Kristall’s but you earned a very below average review and we will never be back.

Atmosphere: 1

Food: 1

Service: 4

Very much enjoyed our meal. Great food great service and great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Stopped by for dinner while on an adventure in Leavenworth . had the roast beef special and it was pretty good.. service was good as well..

Atmosphere: 4

Food: 4

Service: 4

I placed a takeout order, and was treated very well by staff. The food was prepared quickly and it was very good. We will definitely be back.

We visited on a week day, so it wasn't too busy and parking was plentiful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Fish

Escape the crowds, noise, & waiting times of Oktoberfest just a block away & have a tasty schnitzel & a clean bathroom fast. Will try the eggs benedict next time I come.

Atmosphere: 5

Food: 5

Service: 5

All 3 of us really enjoyed our lunch. They were friendly, timely, and the food was very good (taco salad, cobb salad, and prime rib dip). I would for sure stop here again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Prime Rib Dip