Kyoto Japanese Steakhouse And Sushi

Great place for a date or speciation event. The cooks have great character and put on a performance while preparing your food.

Usually the food is very good except they have 2 dishes that have too simular a name. Highland and Highlander. Easy to confuse, when the servers English isn't the strongest. So they bring me the wrong one, fine but then wanted me to pay for it and i didn't touch it. I said no. Long story short, they also added a 30 % tip to the check. No way... when we went up to complain, there was 2 people a head of us screaming at the server for the bill amount. So heads up. The prices are insane and they will add their own tip to it.

Hibachi cooking fun & exciting to watch-entertainibg chef, great servers... delicious choices of food-raw or cooked seafood. Great steak and specialty Bentonville boxes available! Will not disappoint! Great and unique celebration spot!

We love Kyoto Steakhouse, we've dined there seven times in the last two years and we plan to go back for more because the food and the service have been outstanding every time ...until last night. Everybody has a bad night now & then and we hope that's all it was. This review is written to encourage you guys to tighten up the few missteps.

DISCLAIMER: You were hosting a medium size party in your banquet room. We understand that this can put a strain on your resources.

Categorically, about four things went sideways.

First, before heading in, I reviewed your menu online and decided to make a meal out of appetizers and premium cold sake. Upon arrival, I noticed that the menu had been updated and two of the three appetizers I wanted had been removed; Beef Negimaki and the Fried Scallops. I also noticed that the prices were raised slightly, which is perfectly understandable. Nonetheless, I requested the three appetizers that I wanted and the kitchen declined to make the two discontinued items. In fact, there are NO beef appetizers available on the updated menu. Basically, you guys should keep your online menu updated so that you don't disappoint your customers. Also, I recommend that you NOT put prices in your online static menu unless you update it every time you change a price.

Next issue; premium sake - the Sho Chiku Bai Premium Ginjo ...you were out of it! No excuse for that, somebody didn't stock enough of it. I don't know any other place in town that we can get this, so very disappointed.

Third issue; the Tako Yaki, which I ordered as a substitute for the discontinued items - we love this dish, we've had it in Osaka and you've made it right for us in previous visits. But last night, it was undercooked. Nobody likes to eat raw batter. I ate two out of eight pieces and stopped.

Fourth issue; our server was obviously a new employee. He was pleasant, we liked him, but he made a few missteps. The worst misstep was being informed that the Tako Yaki was inedible and NOT inquiring of us if we would like the kitchen to remake it, or to remove it from the bill. Hmm. Also missed removing ravaged plates from the table as he walked by empty-handed, and should've checked on us once or twice more. Seemed like a sharp young man, so he'll probable learn the nuance of this.

The rest of the food and service were great, as usual!! Thank you.

Good sushi. Fried cheese cake was bomb af

I have never in my life had such a horrible experience at a restaurant. Nor have I ever written a bad review as I have worked in customer service my whole life. My friend had a black hair intertwined in her vegetables (we did not eat at the hibachi, we ate in the restaurant in the back).. She has blonde hair mind you. She simply asked for a fresh plate of food. It was not a big deal as we know this happens. The cook/manager came from the back saying that no one in the back has that kind of hair. He was yelling insinuating that it was her hair. Again she has blonde hair. He then took the hair into his hand and was yelling that it was not one of theirs. It was terrible. We paid for our food that was not eaten and tipped the waitress cause we know it was not her fault. I will never return to this restaurant.

Atmosphere: 1

Food: 1

Service: 1

Great place!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hibachi Chicken and Steak with Rice and Veggies

Had a wonderful birthday celebration with friends. Staff made us feel very welcome. Very cheerful and engaging. Made a very fun event for the birthday girl complete with birthday cupcake and candle.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Me and my fiancé came here on a date and everything was lovely. The food was amazing as always and service was outstanding. I always love to come here.

Atmosphere: 5

Food: 5

Service: 5

So much fun, every time I go it gets even better. I love the hibachi! The hibachi chefs are the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Chicken and Steak with Rice and Veggies, Tempura Shrimp, Dragon Roll, Onion Soup, Hibachi Steak, Tuna, Steak, Roll, Sashimi, Sushi Deluxe, Fried Rice

The food was awful . The atmosphere was weird?

Atmosphere: 1

Food: 1

Service: 5

The hibachi is so much fun and DELICIOUS!!

Kid-friendliness: The hibachi cook was so good with the kids in our group (4 total all under 8 yo). They all had so much fun!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Steak, Happy Birthday Cupcake

Great food and experience for family and friends. Birthdays are fun too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Chicken and Steak with Rice and Veggies, Steak

I have never been to one of these types of restaurants before. Closest experience I have is a Mongolian BBQ... This was one of the coolest dinning experiences I've ever had. Worth every penny... I do not like rice I am noodle person... I liked there fried rice though first rice I've ever enjoyed.

Atmosphere: 5

Food: 5

Service: 5

The staff was very nice when we had to wait for a late commer. We were set at a new table so others didn't have to wait. The food was wonderful as usual. Thank you.

Parking: Always a treat to watch them cook your meal . The people are always friendly. Great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Chicken and Steak with Rice and Veggies, Steak