Frankie's Pizza Maple Valley
$$ • Pizza, Gluten-Free, Vegetarian
Hours:
27317 Maple Valley Black Diamond Rd SE #A101, Maple Valley
(425) 413-8111
About Frankie's Pizza Maple Valley
Customers' Favorites
Recent Reviews
As I was heading home tonight (11.23.25 8pm in Bonney Lake) from an incredibly long work week, exhausted and ready for bed, my son called with the news: he had three hungry teenagers suddenly descend on the house. In a panic, I called Frankie's Pizza, worried they were about to close.
I felt terrible explaining my situation to the staff, a last-minute, large order with no notice. I was ready for a frustrated sigh, but instead, I was met with immediate, kind understanding. I...read full review
As I was heading home tonight (11.23.25 8pm in Bonney Lake) from an incredibly long work week, exhausted and ready for bed, my son called with the news: he had three hungry teenagers suddenly descend on the house. In a panic, I called Frankie's Pizza, worried they were about to close.
I felt terrible explaining my situation to the staff, a last-minute, large order with no notice. I was ready for a frustrated sigh, but instead, I was met with immediate, kind understanding. I...read full review
Customer service is definitely not a priority at the Snoqualmie location. The food is fine but we had an unfortunate experience with the service on a take order a few weeks ago. We ordered online and received a confirmation email with an estimated pick up time. When I arrived, at the time indicated on the order email, the employee at the counter couldn't find our order. Another employee, presumably a manager came and looked and told me they failed to acknowledge our order and...read full review
Menu
Hours
| Monday | 3 - 8:30PM |
| Tuesday | 3 - 8:30PM |
| Wednesday | 3 - 8:30PM |
| Thursday | 11AM - 8:30PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 8:30PM |
Frankie's Pizza Maple Valley is a well-loved restaurant known for its phenomenal pizza and strong sense of community. Customers consistently praise their pizza as perfectly cheesy, hot, and delicious, especially highlighting their cheese pizza, which many consider the best in the area. The pizza is cooked to perfection, whether it’s the cheese or with added toppings, and the restaurant’s thin crust and pan pizza are particularly popular. Despite being a carry-out only place, the quality ingredients and consistent taste make it a favorite weekly staple for many families.
Beyond the food, Frankie's is recognized for its exceptional customer service and caring attitude. Staff are described as kind, understanding, and quick to help, even with last-minute or large orders. One customer shared a touching story about receiving a handwritten note attached to a pizza that acknowledged her as a great mom, which made a stressful week much brighter. This small gesture exemplifies how the restaurant goes beyond just serving food, genuinely becoming part of the community.
However, not all experiences are perfect. Some reviews mention a less positive experience at the Snoqualmie location, citing issues with service and delays during a takeout order, along with a lack of apology or follow-up from staff. Despite this, the overall impression remains that Frankie's Pizza Maple Valley offers excellent pizza and caring service, making it a trusted spot for many in the area.