Subway
E. 76 Government Way, Mattawa
(509) 790-0525
Recent Reviews
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Extremely unhappy. To start off with all our food was made incorrectly. We might have just ordered a loaf of bread and called it good. All of our sandwiches had incorrect toppings in them than to realize the topping were actually put onto the wrong sandwiches. Then for a foot long there may have been five small pieces of chicken basically lettuce and tomato and the rest of the topping like I said weren’t even on there. Called the store to inform them our order was incorrect and yes we ordered online and always check twice, the manager was extremely rude and told us we were wrong. We went back to the receipt read it off only to have her cut us off and tell us we were wrong. I asked her how could make it right and told me we couldn’t. I asked for her higher up managers number and gave me someone else’s number but finally got the right number and still awaiting a phone call back. Worst experience ever and this will for sure be our last time older like we did online. We will always have to go in to watch them make our sandwiches. At this point for the money not worth it especially if they are rude to you on the phone and don’t want to correct their mistake. We referred many people
Up there especially today but because our service they chose other options. Waiting to hear back from the general manager to hopefully make things right. If not as a community I know there has been many unsatisfied customers with this subway.
Atmosphere: 1
Food: 1
Service: 1
Gal was friendly and polite, but the restaurant was out of both pepperoni and meatballs. Really poor management by the franchise owner.
Deceptively nice inside and clean. Great service, just the price bruh...
So the hours say open until 8 pm but I went in there at 737 and they were already closed? This is ridiculous and I'm going to be leaving a report with corporate
Atmosphere: 2
Food: 4
Service: 1
Meal was normal.
Atmosphere: 4
Food: 4
Service: 4
Strike 1: This subway does not serve eggs
Strike 2: I was told that the flat bread cannot be toasted, because it would burn the bread.
Isn’t that by definition the whole point of toasting?
Anyway I waked out. I don’t understand why someone would buy a subway franchise just to go out of their way to make it worse than all the other ones ??
Atmosphere: 1
Food: 1
Service: 1
First time in a subway like this. We were not able to see the meats or the cheeses. The window was covered. The lady was really patient with us, but had to take out the meat and cheese to show us if that's the kind we want.
Atmosphere: 2
Food: 5
Service: 5
Food was great, the two employees that are always there are friendly and know my order by now. The prices are kind of high, but they send out great coupons every month so that can help offset it. Only thing is they frequently run out of meatballs
Vegetarian options: You can pick whatever toppings you like, and they have enough non-meat choices that you can get many different tasty vegetable subs
Kid-friendliness: Good options for kids, they can get whatever they like
Parking: Never once have I struggled to find a spot
Wheelchair accessibility: A ramp to the door, plenty of space inside
Dietary restrictions: All the options
Atmosphere: 5
Food: 5
Service: 5
The attention is a bit impolite, almost bad, the food is still
Atmosphere: 5
Food: 4
Service: 2
WellTakeout: Yes
Restaurantji Recommends
This is one of those Subways that give the least amount of anything on your sandwich. Staff not at all welcoming. Won't be back.
Great job ladies!!!
LOVED MY AMAZING SANDWHICH BY THE ONE AND ONYL DANI ?
The lady who attended us gave eccentric service.
Staff was awesome so was the Flatbread steak and cheese sandwich!!
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