Staff is so friendly, gift card was brand new and not working and they sorted it out for me.
Service: 5
Yuda Gad
Delicious and healthy the staff was super nice and patient thank you
Atmosphere: 5
Food: 5
Service: 5
Shayna Polito
Just ordered lunch for our small office of 4 people. This is a Wednesday routine all of us look forward to each week. Out of the 4 orders, only 3 showed up. I ordered through doordash, but I happen to know that this 'sandwich' didn't fall out in the driver's car because he unzipped his carrier bag in front of me to hand me our order. This is super disappointing because we love homegrown, but I can only assume that this missing sandwich is a fault on homegrown's end... not the driver. I called MI HG and the manager was unavailable. Instead, I was directed by the employee who answered to get my refund through doordash. Wrong already. In my opinion, the food is great, but the customer service and level of courtesy or professionalism was sub-par. This was completely preventable if they took the two extra seconds to staple the bag shut! I was not offered a courtesy replacement for the missing sandwich nor courtesy delivery. Shame on Homegrown. Do better.
(I came back to edit my review and lower it from 3 to 1 stars). We gave MI HG the benefit of the doubt and ordered again this wednesday. Everything on the order was perfect EXCEPT one of the sandwiches had one single strip of bacon and the most pathetically small amount of turkey in it. This was supposed to be a turkey bacon and caramelized onion sandwich. It was mostly bread. I could put all the ingredients in one hand and easily close my fist that's how little was in the sandwich. Meanwhile, the rest of the 3 sandwiches came right as they should. Additionally, the bag of chips that was ordered to go with the bad sandwich was MISSING. Unfortunately this sandwich/chips belonged to the same coworker who's sandwich didn't come last time! (We doordashed again). Homegrown didn't even staple the receipt to the bag or anything. This whole establishment is pathetic I'm not even going to bother calling for them to waste a driver's time on a $2.50 bag of chips. Seeing the low reviews on this homegrown location, and numerous others put a real bad taste in my mouth. This establishment is so close to being fantastic with their ingredients and recipes if it weren't for their horrendous staff/employee efforts to provide timely and CORRECTLY ASSEMBLED orders. After seeing another review that they prioritize catering and that person stood inside waiting for 30 minutes for one sandwich, I was shocked. Honestly HOMEGROWN, MANAGE YOUR EMPLOYEES WELL!.
Vegetarian options: Tasty (if you can get a completed order ugh)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salads, Sandwich
Yvonne Nguyen
Getting fresh good food here for a long time.
Jorge Lopez
As always delicious! Food prepared with passion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
j spain Greene
Struggling with what to score this Homegrown...I appreciate healthy options... But it is very dark and like a Dr Who set in here. No one really talks to you... You order at a computer or on your phone... Your order appears conveyor belt like at the the other end of the counter. I feel for the staff here... It seems like an unhappy place to work.
My Cobb salad was very mediocre. I really enjoy salads but this was unbalanced, had too much meat to lettuce and other toppings and the chicken was dry.
Paul Scherer
Beware! They will prioritize catering orders during the lunch rush.
5 individuals, myself included, waited from 30min! For a single sandwich. One cancelled and left, and they would not bump us up the queue. Once the catered order completed NO ONE WAS THERE TO PICK IT UP! Didn't even apologize knowing we had a terrible experience.
Atmosphere: 2
Food: 5
Service: 1
Susan Ranf
Very disappointing in every aspect. You input your own order w/no options to customize. No one even looks up from making sandwiches. But they sure ask for a tip. My sandwich was bitter and unpleasant so I tossed it out. Sandwich was $16 plus tax!
Justin Chando
They randomly close early all the time with no notice on google. Traveling 30 minutes to come here and then see it’s closed an hour early. And this has happened to me at least 4-5 times. Do not trust their opening times and go somewhere that actually wants to have a professional business.
Anti-union overpriced shop. Remember to vote with your dollars. Stand with the workers!
Jeanette Holmes
Homegrown is amazing. Taste fresh and good.
Stephanie Evans
YUCK!
I moved away from the area five years ago and just moved back. I have mouth watering memories of my favorite Homegrown sandwich that I have missed over the years, so I was excited to see a location on Mercer Island, near my place of employment. Unfortunately, I am terribly disappointed.
The first thing I noticed is that there is a kiosk to take your order, so the welcoming mini chat I used to have with the person who rung me up is to be no more. Okay, I guess we are moving into the future and I just have to deal.. I ordered the egg and avocado sandwich on gluten free bread, just as I had so many years ago….
The service was not too bad. Not personal anymore, but they put it together fast which was very helpful when it came to how much patience a ready-to-go-for-nap 3-year-old had to lend at this time of day. However, we were inside the place for roughly 10 or 15 minutes and walked out smelling like we had bathed in burnt food. Yuck.
The food was the biggest disappointment of the year!! Need I remind you of my fond memories of delicious yumminess? I got almost the farthest thing from that. :( The egg was an egg. Cooked as requested. No complaints. The avocado was hard as a rock and black in some places. Yuck. The bread was way over toasted and also hard as a rock on the edges AND I had to pay an extra $2.30 for it. Yuck. The only good thing about this sandwich experience is that the spicy sauce is the same and still delicious.
Overall, a HUGE disappointment. Hopefully it’s only this location, I’ll revisit the Homegrown location of my past at an attempt at a better experience.
Vegetarian options: You could probably remove the meat from any menu item, but there are also a few that come standard without meat.
Kid-friendliness: The base level noise is plenty to cover children’s voices. Seating and table spacing is fairly good for children and strollers.
Atmosphere: 3
Food: 1
Service: 4
Nicole Ruggiero
Really good sandwiches. Makes note of allergens which is such a time saver and makes ordering so much less stressful. Great prices too, especially for Mercer
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Jason Cheung
I ordered the Sonoran Grass Fed Steak bowl and there was no steak!! This is ridiculous given that it costs $19 after tax ($5 more than the same bowl without steak)!
I want a refund but no one picks up the phone.
Word of caution to customers: PLEASE CHECK YOUR MEAL BEFORE LEAVING THE STORE. You can see from other reviews that this store messes up a lot.
Wonderful food and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Staff is so friendly, gift card was brand new and not working and they sorted it out for me.
Service: 5
Delicious and healthy the staff was super nice and patient thank you
Atmosphere: 5
Food: 5
Service: 5
Just ordered lunch for our small office of 4 people. This is a Wednesday routine all of us look forward to each week. Out of the 4 orders, only 3 showed up. I ordered through doordash, but I happen to know that this 'sandwich' didn't fall out in the driver's car because he unzipped his carrier bag in front of me to hand me our order. This is super disappointing because we love homegrown, but I can only assume that this missing sandwich is a fault on homegrown's end... not the driver. I called MI HG and the manager was unavailable. Instead, I was directed by the employee who answered to get my refund through doordash. Wrong already. In my opinion, the food is great, but the customer service and level of courtesy or professionalism was sub-par. This was completely preventable if they took the two extra seconds to staple the bag shut! I was not offered a courtesy replacement for the missing sandwich nor courtesy delivery. Shame on Homegrown. Do better.
(I came back to edit my review and lower it from 3 to 1 stars). We gave MI HG the benefit of the doubt and ordered again this wednesday. Everything on the order was perfect EXCEPT one of the sandwiches had one single strip of bacon and the most pathetically small amount of turkey in it. This was supposed to be a turkey bacon and caramelized onion sandwich. It was mostly bread. I could put all the ingredients in one hand and easily close my fist that's how little was in the sandwich. Meanwhile, the rest of the 3 sandwiches came right as they should. Additionally, the bag of chips that was ordered to go with the bad sandwich was MISSING. Unfortunately this sandwich/chips belonged to the same coworker who's sandwich didn't come last time! (We doordashed again). Homegrown didn't even staple the receipt to the bag or anything. This whole establishment is pathetic I'm not even going to bother calling for them to waste a driver's time on a $2.50 bag of chips. Seeing the low reviews on this homegrown location, and numerous others put a real bad taste in my mouth. This establishment is so close to being fantastic with their ingredients and recipes if it weren't for their horrendous staff/employee efforts to provide timely and CORRECTLY ASSEMBLED orders. After seeing another review that they prioritize catering and that person stood inside waiting for 30 minutes for one sandwich, I was shocked. Honestly HOMEGROWN, MANAGE YOUR EMPLOYEES WELL!.
Vegetarian options: Tasty (if you can get a completed order ugh)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salads, Sandwich
Getting fresh good food here for a long time.
As always delicious! Food prepared with passion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Struggling with what to score this Homegrown...I appreciate healthy options... But it is very dark and like a Dr Who set in here. No one really talks to you... You order at a computer or on your phone... Your order appears conveyor belt like at the the other end of the counter. I feel for the staff here... It seems like an unhappy place to work.
My Cobb salad was very mediocre. I really enjoy salads but this was unbalanced, had too much meat to lettuce and other toppings and the chicken was dry.
Beware! They will prioritize catering orders during the lunch rush.
5 individuals, myself included, waited from 30min! For a single sandwich. One cancelled and left, and they would not bump us up the queue. Once the catered order completed NO ONE WAS THERE TO PICK IT UP! Didn't even apologize knowing we had a terrible experience.
Atmosphere: 2
Food: 5
Service: 1
Very disappointing in every aspect. You input your own order w/no options to customize. No one even looks up from making sandwiches. But they sure ask for a tip. My sandwich was bitter and unpleasant so I tossed it out. Sandwich was $16 plus tax!
They randomly close early all the time with no notice on google. Traveling 30 minutes to come here and then see it’s closed an hour early. And this has happened to me at least 4-5 times. Do not trust their opening times and go somewhere that actually wants to have a professional business.
Service: 1
Restaurantji Recommends
Anti-union overpriced shop. Remember to vote with your dollars. Stand with the workers!
Homegrown is amazing. Taste fresh and good.
YUCK!
I moved away from the area five years ago and just moved back. I have mouth watering memories of my favorite Homegrown sandwich that I have missed over the years, so I was excited to see a location on Mercer Island, near my place of employment. Unfortunately, I am terribly disappointed.
The first thing I noticed is that there is a kiosk to take your order, so the welcoming mini chat I used to have with the person who rung me up is to be no more. Okay, I guess we are moving into the future and I just have to deal.. I ordered the egg and avocado sandwich on gluten free bread, just as I had so many years ago….
The service was not too bad. Not personal anymore, but they put it together fast which was very helpful when it came to how much patience a ready-to-go-for-nap 3-year-old had to lend at this time of day. However, we were inside the place for roughly 10 or 15 minutes and walked out smelling like we had bathed in burnt food. Yuck.
The food was the biggest disappointment of the year!! Need I remind you of my fond memories of delicious yumminess? I got almost the farthest thing from that. :( The egg was an egg. Cooked as requested. No complaints. The avocado was hard as a rock and black in some places. Yuck. The bread was way over toasted and also hard as a rock on the edges AND I had to pay an extra $2.30 for it. Yuck. The only good thing about this sandwich experience is that the spicy sauce is the same and still delicious.
Overall, a HUGE disappointment. Hopefully it’s only this location, I’ll revisit the Homegrown location of my past at an attempt at a better experience.
Vegetarian options: You could probably remove the meat from any menu item, but there are also a few that come standard without meat.
Kid-friendliness: The base level noise is plenty to cover children’s voices. Seating and table spacing is fairly good for children and strollers.
Atmosphere: 3
Food: 1
Service: 4
Really good sandwiches. Makes note of allergens which is such a time saver and makes ordering so much less stressful. Great prices too, especially for Mercer
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
I ordered the Sonoran Grass Fed Steak bowl and there was no steak!! This is ridiculous given that it costs $19 after tax ($5 more than the same bowl without steak)!
I want a refund but no one picks up the phone.
Word of caution to customers: PLEASE CHECK YOUR MEAL BEFORE LEAVING THE STORE. You can see from other reviews that this store messes up a lot.
Atmosphere: 1
Food: 1
Service: 1
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