McDonald's

2807 78th Ave SE, Mercer Island
(206) 232-9175

Recent Reviews

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azico safety

Worst of the worst. Terrible service, terrible food, terrible management! Stay away from this location. Their franchise license should be revoked.

Atmosphere: 1

Food: 1

Service: 1

Olga Zarate

The manager from Friday, August 22, 2025. She's rude and has no manners. I'm never returning to this McDonald's again.

Atmosphere: 1

Food: 2

Service: 1

Melissa Solley

I go to this location often but they just lost a customer. Why? Because of the shitty service and attitude of the manager on duty.

I had an app deal for a $2 fry and when I tried to use it, it said it had been used in the last 12 minutes (fun fact, it hadn’t). The manager himmed and hawed about how there is nothing to be done. First of all, that’s a lie. I’ve had app issues resolved before; they’re rare but it can happen. I couldn’t even drive to the next closest McDonalds and order within 12 minutes and I hadn’t been to that location so it was obviously an issue with their app.

Instead of honoring it, she wanted to fight with me over $2, despite me going there at least 5 times a week. I got an attitude, no food, and she lied to my face. I hope that $2 was worth losing $100s of dollars in business a month. 🦤🦤 flippin these birds at you. I’ve also reported them to corporate. Absurd. I manage customer support and this is not how to do it. No wonder they’re hurting for money.

Atmosphere: 3

Food: 3

Service: 1

Angela White

Funked up my order and was rude about it. After I corrected them 5 times. Don't come here.

Gul ahmad Noori

everything is delicious

Robbie

Found out the mobile order was incorrect after arriving home…and it wasn’t because the place was super busy at the drive thru. Disappointed. No response when trying to call.

Food: 3

Service: 1

George Shultz

One if the better McDonald's I've been too. Very clean and staff was friendly

Atmosphere: 5

Food: 4

Service: 5

Peter Williams

lazy workers close location before specified hours. Or maybe they need to update their signage. Either way, my hopes for fries were crushed and my saturday night ruined

Service: 1

Matthew Stein

They Cancelled my mobile order as I pulled up.

Atmosphere: 1

Food: 1

Service: 1

Alphonso Morales

Men's restroom needs a remodel. Shouldn't have to wait in line! Should have privacy!

Atmosphere: 1

Service: 1

Howard Wang

Slow service. Ride service attitude. Condescending staff that act like you owe them money. Visit them if you want get verbal abused by the staff.

Food: 3

Service: 1

David Roberts

Fast, quick & friendly service.

Drew McCord

Nice relaxed McDonalds as expected

Aaron Sullivan

Terribly rude management. Couldn’t get a word in to explain my coffee needed creamer.

Wendy Martinez tamayo

Bad Service told them that the fires weren't fresh that they looked old they laughed about it and said they where fresh . Don't come if you want to get ripped off.

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