McDonald's
2807 78th Ave SE, Mercer Island
(206) 232-9175
Recent Reviews
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Worst of the worst. Terrible service, terrible food, terrible management! Stay away from this location. Their franchise license should be revoked.
Atmosphere: 1
Food: 1
Service: 1
The manager from Friday, August 22, 2025. She's rude and has no manners. I'm never returning to this McDonald's again.
Atmosphere: 1
Food: 2
Service: 1
I go to this location often but they just lost a customer. Why? Because of the shitty service and attitude of the manager on duty.
I had an app deal for a $2 fry and when I tried to use it, it said it had been used in the last 12 minutes (fun fact, it hadn’t). The manager himmed and hawed about how there is nothing to be done. First of all, that’s a lie. I’ve had app issues resolved before; they’re rare but it can happen. I couldn’t even drive to the next closest McDonalds and order within 12 minutes and I hadn’t been to that location so it was obviously an issue with their app.
Instead of honoring it, she wanted to fight with me over $2, despite me going there at least 5 times a week. I got an attitude, no food, and she lied to my face. I hope that $2 was worth losing $100s of dollars in business a month. 🦤🦤 flippin these birds at you. I’ve also reported them to corporate. Absurd. I manage customer support and this is not how to do it. No wonder they’re hurting for money.
Atmosphere: 3
Food: 3
Service: 1
Funked up my order and was rude about it. After I corrected them 5 times. Don't come here.
everything is delicious
Found out the mobile order was incorrect after arriving home…and it wasn’t because the place was super busy at the drive thru. Disappointed. No response when trying to call.
Food: 3
Service: 1
One if the better McDonald's I've been too. Very clean and staff was friendly
Atmosphere: 5
Food: 4
Service: 5
lazy workers close location before specified hours. Or maybe they need to update their signage. Either way, my hopes for fries were crushed and my saturday night ruined
Service: 1
They Cancelled my mobile order as I pulled up.
Atmosphere: 1
Food: 1
Service: 1
Men's restroom needs a remodel. Shouldn't have to wait in line! Should have privacy!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Slow service. Ride service attitude. Condescending staff that act like you owe them money. Visit them if you want get verbal abused by the staff.
Food: 3
Service: 1
Fast, quick & friendly service.
Nice relaxed McDonalds as expected
Terribly rude management. Couldn’t get a word in to explain my coffee needed creamer.
Bad Service told them that the fires weren't fresh that they looked old they laughed about it and said they where fresh . Don't come if you want to get ripped off.
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