Well, it's a McDonald's. It's alright once in a while, but this place is on the better side when it comes to McDonald's.
Quick and easy drive-thru experience at this McDonald's location! I swung by 16320 Bothell Everett Hwy and ordered a Sausage Egg McMuffin, which was cooked just right. The staff were friendly and got my order correct despite a pretty busy morning. The drive-thru line moved swiftly, and I was in and out in no time. Overall, it was a great breakfast on-the-go option.
Anna P
Today I was at McDonald’s and witnessed a shocking situation. A staff member started yelling aggressively at a food delivery person, shouting “confirm, confirm,” and ended up throwing a food bag at him. My child got very scared — it was truly stressful. This kind of behavior is unacceptable! Employees should respect other people, especially those who are also working hard. Throwing food and acting aggressively is disgraceful service. I really hope management takes action!
Jared Frost
30+ minute wait for one sandwich cuz they forgot about me at the last window. Yikes.
Tyler
I went in this McDonald's yesterday and ordered 2 10 pc nuggets and 2 med fries and 2 cheeseburgers it came to $ 20.56 using my McDonald's app i asked for nuggets and fries cooked fresh and after 20 mins or so asked worker how long until order is ready because it had been already 20 + mins he said it was coming up soon another 5-8 mins go by and brings our food to us and after waiting 30 + mins it was as cold as it would have been if we got it when we ordered it so my girlfriend and myself were extremely upset for wasting 30 + mins for cold food and a manager named Reyna comes to the counter no apologies no nothing she said they were very busy and I guess that we should except that waiting should be excepted our food was cold, it was not hot it was cold not even warm my girlfriend put a fry in a Reynas hand to show her it was very cold and Reyna offered to make a new order we didn't have time to wait another 30 mins after already waiting 30 + mins and my girlfriend asked to get our money back and Reyna did very reluctantly and I thought Reyna would offer us our original order for free another time when we had time to wait again and eat it after the 30-45 mins we wasted there and ate nothing for dinner but I guess not because I went back there next night to get our replacement order i thought we were getting and Reyna said no im not giving you a replacement order you asked for your money back and I also need to say she told us they were very busy and that was her excuse as to why and what happened I guess it was ok in her thinking. All I can say is this the manager Reyna is a real customer service joy to deal with I would fire her just as fast as I could if iwas the owner of this McDonald's and we have only been at this McDonald's that 1 time and I can't see myself ever going back unless the owner or someone that has some authority there can reprimand her and apologized to me for the experience we shouldn't have had there and I shoulad mention she gave me a card the second time I went back to get the replacement order she wouldn't give me the card was for 1 person how terribly cheap and unprofessional she is and again I guess them being busy during my first visit she expected me to just except there delay as normal and cold food as normal. If you want a good meal and hot meal at a fast food restaurant don't go here theres nothing fast or hot food about this mcdonalds.
Bob T
Super clean store and very helpful staff!!! Food was fast and good. Will be back!!
Janice Penner
I ordered my favorite 2 regular cheeseburgers with fries and a Coke.
When I picked up my order via the drive thru, the friendly lady asked if I wanted Ketchup? I said no, I forgot to order your Tartar Sauce.
She mentioned, that was an extra cost and explained the cost.
She turned, then turned back, gave me the Tartar Sauce with a big smile and kind comment. I drove off with a smile on my face too.
Sachin Sable
Good place to visit for quick bites and spend some time with kids.
Rodrigo Machado
I was very poorly attended. I placed a takeaway order and when I got home I missed a sandwich. Returning to the store she didn't believe she was talking and doubted. I've never been so badly served, terrible experience
Cleanest and nicest McDonald’s I’ve ever been. Martin was amazing and made our experience top notch. This will be our go to McDonald’s from here on out.
Tony Draman
Good service
Jeremy Bartlett
McDonalds is straight up poison people. You will live longer by avoiding...
kalpanadevi kuppusamy
My kids enjoy the play area and Mcchicken
John Dorcas
2 for 5 special on sausage egg Mc muffins 😋 awesome!!
Bad people here
Well, it's a McDonald's. It's alright once in a while, but this place is on the better side when it comes to McDonald's.
Quick and easy drive-thru experience at this McDonald's location! I swung by 16320 Bothell Everett Hwy and ordered a Sausage Egg McMuffin, which was cooked just right. The staff were friendly and got my order correct despite a pretty busy morning. The drive-thru line moved swiftly, and I was in and out in no time. Overall, it was a great breakfast on-the-go option.
Today I was at McDonald’s and witnessed a shocking situation. A staff member started yelling aggressively at a food delivery person, shouting “confirm, confirm,” and ended up throwing a food bag at him. My child got very scared — it was truly stressful. This kind of behavior is unacceptable! Employees should respect other people, especially those who are also working hard. Throwing food and acting aggressively is disgraceful service. I really hope management takes action!
30+ minute wait for one sandwich cuz they forgot about me at the last window. Yikes.
I went in this McDonald's yesterday and ordered 2 10 pc nuggets and 2 med fries and 2 cheeseburgers it came to $ 20.56 using my McDonald's app i asked for nuggets and fries cooked fresh and after 20 mins or so asked worker how long until order is ready because it had been already 20 + mins he said it was coming up soon another 5-8 mins go by and brings our food to us and after waiting 30 + mins it was as cold as it would have been if we got it when we ordered it so my girlfriend and myself were extremely upset for wasting 30 + mins for cold food and a manager named Reyna comes to the counter no apologies no nothing she said they were very busy and I guess that we should except that waiting should be excepted our food was cold, it was not hot it was cold not even warm my girlfriend put a fry in a Reynas hand to show her it was very cold and Reyna offered to make a new order we didn't have time to wait another 30 mins after already waiting 30 + mins and my girlfriend asked to get our money back and Reyna did very reluctantly and I thought Reyna would offer us our original order for free another time when we had time to wait again and eat it after the 30-45 mins we wasted there and ate nothing for dinner but I guess not because I went back there next night to get our replacement order i thought we were getting and Reyna said no im not giving you a replacement order you asked for your money back and I also need to say she told us they were very busy and that was her excuse as to why and what happened I guess it was ok in her thinking. All I can say is this the manager Reyna is a real customer service joy to deal with I would fire her just as fast as I could if iwas the owner of this McDonald's and we have only been at this McDonald's that 1 time and I can't see myself ever going back unless the owner or someone that has some authority there can reprimand her and apologized to me for the experience we shouldn't have had there and I shoulad mention she gave me a card the second time I went back to get the replacement order she wouldn't give me the card was for 1 person how terribly cheap and unprofessional she is and again I guess them being busy during my first visit she expected me to just except there delay as normal and cold food as normal. If you want a good meal and hot meal at a fast food restaurant don't go here theres nothing fast or hot food about this mcdonalds.
Super clean store and very helpful staff!!! Food was fast and good. Will be back!!
I ordered my favorite 2 regular cheeseburgers with fries and a Coke.
When I picked up my order via the drive thru, the friendly lady asked if I wanted Ketchup? I said no, I forgot to order your Tartar Sauce.
She mentioned, that was an extra cost and explained the cost.
She turned, then turned back, gave me the Tartar Sauce with a big smile and kind comment. I drove off with a smile on my face too.
Good place to visit for quick bites and spend some time with kids.
I was very poorly attended. I placed a takeaway order and when I got home I missed a sandwich.
Returning to the store she didn't believe she was talking and doubted. I've never been so badly served, terrible experience
I was going to die from the food
Restaurantji Recommends
Cleanest and nicest McDonald’s I’ve ever been. Martin was amazing and made our experience top notch. This will be our go to McDonald’s from here on out.
Good service
McDonalds is straight up poison people. You will live longer by avoiding...
My kids enjoy the play area and Mcchicken
2 for 5 special on sausage egg Mc muffins 😋 awesome!!
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