Papa Johns Pizza
15704 Mill Creek Blvd, Mill Creek
(425) 379-6262
Recent Reviews
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Absolutely worst customer service ever!!
Do not waste your time and money!
This place is absolutely and completely disgusting. I walked out without even picking up my order as they were making everything with their bare hands.
Atmosphere: 1
Food: 1
Service: 1
I ordered pizza and the girl at the front counter was rude..kept rolling her eyes like i was bothering her.
I don’t understand why they hire people who have no work ethic.
Just stay home girl and learn how to treat customers.
Atmosphere: 1
Food: 1
Service: 1
7/20/25
Rude new manager! Threw away my pizza because I asked for it well done of course it wasn't cooked right. I asked if he could put it back in the oven for a few more minutes he threw it in the trash. The new manager was the cook he says they don't do well done here.
I won't be coming back.
Atmosphere: 1
Food: 1
Service: 1
Foods good but the illiterate guy who took my order, made my experience bad I was trying to order pasta, and he didn’t understand what I meant and tried saying they didn’t have it and I had to explain what pasta was to him and then I finally got my order, correct
Atmosphere: 2
Food: 4
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing staff and excellent food. They will always make sure you are completely happy with your order. The atmosphere is great highly recommend.
I placed an order on papajohns apps for carry out on 5/3. I walked into Rude and overworked people. Maybe manager doesn’t handle his busy dinner time with 3 other pizza maker helpers. They lost my order and asking for different amount to pay… i showed them my phone to get correct total. But that dude was raising his voice at me in very stressed out appearance… maybe that is his way getting thru his busy dinner rush everyday in pizza carry out and delivery business.
Ordered online, came to store for pickup, the lady spent 20 min trying to figure what being ordered, given order #, store name, name, etc. At the end, the pizza just sits on pick up shelf that she didn’t bother take a look, what a terrible experience, hire someone who can really do the job instead.
I placed a mobile order at 6:54pm on the app with a pick up time in 30min
It’s been AN HOUR and I still haven’t gotten my food yet, I first checked in and they said it would be another 20-25Min, I check in after that time and they said it would be another 15-20min. This is ridiculous, I’ve been waiting too long for a small pizza and breadsticks. I won’t be ordering again anytime soon.
Restaurantji Recommends
The best pizza and the price is affordable. Thank you
The staff is awesome works well with staff eseptionaly with there special needs worker amen to kindness .and confidence boots towards the team good food to
Got the worst cheese bread ever. Was like biting into glass. Usually this cheese bread is AMAZING but someone thought it was okay tonight to not make a new batch for my late night DoorDash. Shameful.
We ordered 10 extra large pizzas of 3 variations and none of them were good. Sigh.
Food: 2
Their "limited time" pizzas are always a good choice.
Food: 5
Service: 5
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