Jack in the Box
13714 Roosevelt Rd, Monroe
(360) 863-8377
Recent Reviews
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The best burger I've had in years. I normally opt for other chains due to food quality, but this location has me questioning that decision. The vegetables were crisp and fresh, beef was moist and perfect. Bun was fresh and fluffy. Color.me impressed. If you're hungry definately stop here!
Atmosphere: 5
Food: 5
Service: 5
Very nice lady taking the orders.
Atmosphere: 5
Food: 5
Service: 5
Great food...
Atmosphere: 3
Food: 5
Service: 3
It's good but not worth the price
They take to long to give you your food.
Clean restroom. Staff was helpful and friendly. I noticed they had a big beautiful kitchen area with plenty of space for workers to move about and not run into each other. The kitchen and dining area were clean and well maintained. The parking lot was spacious with lots of parking and a couple different entry points for easy access from the street. It was well planned for being right on a major stste highway.
Atmosphere: 5
Food: 5
Service: 5
Might be the worst fast food meal I've ever encountered. I certainly don't expect the food to look like the marketing photos you see, but this was the most stale, cold slop I've ever seen. Literally inedible. Food looked discolored, lettuce and pickles looked like they'd gone bad, everything cold and seemingly stale or old. Avoid at all costs.
Atmosphere: 2
Food: 1
Service: 2
POOR management. It's 7pm and there is NO MANAGEMENT in house of available via phone. Had to leave WITHOUT FOOD because the 2 poor employees haven't been taught how to run a Jack In The Box gift card.
Atmosphere: 2
Food: 1
Service: 1
I really like to go to the store because the crew
really take their time to get you the best hot fries and the best jumbo Jack ever me and my daughter will love their eggrolls and curly fries.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer Service. The girl taking my order was RUDE. I had to repeat my first meal that i was ordering 3 times. And when i began to get irritated she gave me a very rude tone. I ordered a 2nd meal and asked for ranch and she diddnt even ask if i wanted anything else. She simple said my total and shut off the microphone. The way she said my total, and the way she diddnt ask if i wanted anything else was insanely upsetting. I was going to order 2 chocolate cakes for me and my mom but i diddnt get asked if i wanted anything else. Dont go here. I am disappointed that people have the lack of respect for costumers now a days.
Atmosphere: 1
Service: 1
Restaurantji Recommends
They constantly burn breakfast sandwiches (sourdough ones). overcooked.
Also one time the buns used on their breakfast jack were nearly rock hard.
poor management. steer clear of this one go down the road to the better one.
Food: 2
Service: 3
Slowest drive thru ever!!! Waited 10 mins for a small order.
First honorable mentions. We dined in for once. As we sat observing.
The young manager lady was like a happy machine. She was all over the window and front counter. Secondly, a young guy working in concert with her on the front counter and drive through window was a model of efficiency and communications with us and follow on customers.
Atmosphere: 5
Food: 5
Service: 5
Drive through employee was very kind. Food was meh. Didn't seem as fresh & crisp (bacon, sourdough & fries) as my usual location. They're very nice at this location.
Atmosphere: 3
Food: 3
Service: 4
Came there late at night at the drive thru with 2 others. Think it was just one guy there. Did a great job, we had a big order. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
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