First honorable mentions. We dined in for once. As we sat observing. The young manager lady was like a happy machine. She was all over the window and front counter. Secondly, a young guy working in concert with her on the front counter and drive through window was a model of efficiency and communications with us and follow on customers.
Atmosphere: 5
Food: 5
Service: 5
Jeulia Sumption
Drive through employee was very kind. Food was meh. Didn't seem as fresh & crisp (bacon, sourdough & fries) as my usual location. They're very nice at this location.
Atmosphere: 3
Food: 3
Service: 4
Matt S
Came there late at night at the drive thru with 2 others. Think it was just one guy there. Did a great job, we had a big order. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
C B
Richard from evening/night shift has remarkably positive and helpful attitude
Atmosphere: 5
Food: 4
Service: 5
Lisa Reed
I ordered on the app about 5 minutes before I pulled in the drive-thru. Simple order with a popcorn chicken, french fries, and a drink.
I pulled up to the window and sat there for about 5 minutes before I was acknowledged. Worker asked if I'd been helped. Umm, no.
He tried to give me someone else's drink. Then wandered off and came back 5 minutes later asking me if I'd been helped.
Then another guy came to the window a few minutes later asking if I'd been helped. NO. Jeez, annoying.
Finally got my food about 20 minutes after entering the drive-thru. Unfortunately, when I opened up the food a few minutes later (after parking), it was ICE cold. I didn't even get the correct food. They gave me 4 mozzarella sticks, 1 of which was exploded -- but somehow cold to the touch...and about 8 curly fries. If that.
I wasn't in the mood to return to the drive-thru and wait another 20 minutes for one of the workers (who I think was higher than a kite) to mess it up again, so I went online and requested a refund.
Looking at the last review for this restaurant, it appears I'm not the only one with a poor experience tonight.
I am glad I wasn't treating anyone else to dinner tonight or I'd be embarrassed.
To Jack in the Box that responded to my review --- if you read my review you would know that I already went online and requested a refund....my request which has not even been acknowledged for a week now. I am in the process of doing a chargeback with my credit card.
I love Jack in the Box. LONG time customer from day 1 of this restaurant. But my experience was so poor --- and I'm being ignored by customer service. Bad business at best.
Atmosphere: 2
Food: 1
Service: 1
Chris Smigielski
Waited 30 minutes in the drive thru line only to be told my order wouldn't happen due to lack of staff. 30 minute wait for no food. They took my order and charged me but no food. They promised a refund. We'll see if that happens. Absolute garbage service and a huge waste of my time. I ended up going elsewhere for my meal. If I could give negative stars, I would. Never go here.
Atmosphere: 1
Food: 1
Service: 1
Alexia Dewald
Food is usually subpar Go to the one at the other end of town
Food: 2
Service: 3
Carol B.C. Honkanen, RETIRED
Today drive-thru took half an hour and after telling the very sweet, nice mannered, cute and adorable employee my order 4 times AND informing the MANAGER that one burger needs NO sauce, (no ketchup, no mustard, no mayonaise) I got one burger with tons of mayonaise and the other with ketchup!!!
I am confused as to why it took so long to get such a WRONG order. How many times do I need to communicate my order?! It would be more efficent for us to key it into a register ourselves!!!
Now I understand why we don't go to Jack-in-the-Box!!!
No matter how enticing an Offer is, you can't get what you order!
A new building of the old fishery building as well as the cheese factory in Monroe.
I was here for it's erection all the way through to the finished product of the building that is now a building industrial building in Monroe with space to lease for production, manufacturing, our business space for lease.
Koren Wickenhagen
We usually drive thru. Quick and easy
Food: 5
Service: 5
David Staab
Normally, I would not write a review for Jack-in-the-Box but they have continually for the last 3 to 4 years giving me horrible service and it’s not just this location so I would advise you to choose another burger joint and their prices have gone way up to
First honorable mentions. We dined in for once. As we sat observing.
The young manager lady was like a happy machine. She was all over the window and front counter. Secondly, a young guy working in concert with her on the front counter and drive through window was a model of efficiency and communications with us and follow on customers.
Atmosphere: 5
Food: 5
Service: 5
Drive through employee was very kind. Food was meh. Didn't seem as fresh & crisp (bacon, sourdough & fries) as my usual location. They're very nice at this location.
Atmosphere: 3
Food: 3
Service: 4
Came there late at night at the drive thru with 2 others. Think it was just one guy there. Did a great job, we had a big order. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Richard from evening/night shift has remarkably positive and helpful attitude
Atmosphere: 5
Food: 4
Service: 5
I ordered on the app about 5 minutes before I pulled in the drive-thru. Simple order with a popcorn chicken, french fries, and a drink.
I pulled up to the window and sat there for about 5 minutes before I was acknowledged. Worker asked if I'd been helped. Umm, no.
He tried to give me someone else's drink. Then wandered off and came back 5 minutes later asking me if I'd been helped.
Then another guy came to the window a few minutes later asking if I'd been helped. NO. Jeez, annoying.
Finally got my food about 20 minutes after entering the drive-thru. Unfortunately, when I opened up the food a few minutes later (after parking), it was ICE cold. I didn't even get the correct food. They gave me 4 mozzarella sticks, 1 of which was exploded -- but somehow cold to the touch...and about 8 curly fries. If that.
I wasn't in the mood to return to the drive-thru and wait another 20 minutes for one of the workers (who I think was higher than a kite) to mess it up again, so I went online and requested a refund.
Looking at the last review for this restaurant, it appears I'm not the only one with a poor experience tonight.
I am glad I wasn't treating anyone else to dinner tonight or I'd be embarrassed.
To Jack in the Box that responded to my review --- if you read my review you would know that I already went online and requested a refund....my request which has not even been acknowledged for a week now. I am in the process of doing a chargeback with my credit card.
I love Jack in the Box. LONG time customer from day 1 of this restaurant. But my experience was so poor --- and I'm being ignored by customer service. Bad business at best.
Atmosphere: 2
Food: 1
Service: 1
Waited 30 minutes in the drive thru line only to be told my order wouldn't happen due to lack of staff. 30 minute wait for no food. They took my order and charged me but no food. They promised a refund. We'll see if that happens. Absolute garbage service and a huge waste of my time. I ended up going elsewhere for my meal. If I could give negative stars, I would. Never go here.
Atmosphere: 1
Food: 1
Service: 1
Food is usually subpar
Go to the one at the other end of town
Food: 2
Service: 3
Today drive-thru took half an hour and after telling the very sweet, nice mannered, cute and adorable employee my order 4 times AND informing the MANAGER that one burger needs NO sauce, (no ketchup, no mustard, no mayonaise) I got one burger with tons of mayonaise and the other with ketchup!!!
I am confused as to why it took so long to get such a WRONG order. How many times do I need to communicate my order?! It would be more efficent for us to key it into a register ourselves!!!
Now I understand why we don't go to Jack-in-the-Box!!!
No matter how enticing an Offer is, you can't get what you order!
Food: 1
Service: 1
I enjoyed the delicious food.
Atmosphere: 4
Food: 4
Service: 5
Prices way off the hook
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Great breakfast sandwich
Atmosphere: 3
Food: 5
Service: 5
A new building of the old fishery building as well as the cheese factory in Monroe.
I was here for it's erection all the way through to the finished product of the building that is now a building industrial building in Monroe with space to lease for production, manufacturing, our business space for lease.
We usually drive thru. Quick and easy
Food: 5
Service: 5
Normally, I would not write a review for Jack-in-the-Box but they have continually for the last 3 to 4 years giving me horrible service and it’s not just this location so I would advise you to choose another burger joint and their prices have gone way up to
Atmosphere: 1
Food: 1
Service: 1
No place like home
Atmosphere: 5
Food: 5
Service: 5
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