They don’t bother to say hello here just make you stand and wait for a sub par sandwich . 3 guys just ignoring customers and talking to each other
Nich
Bought multiple sandwiches and they didn't note what sandwiches were which. All sandwiches were similar enough to be confused but had some key differences, such as jalapenos. So that meant digging through the 2-lbs of lettuce and soggy buns to find the few other ingredients to make that distinction. Sandwiches were significantly delayed from when they said they'll be ready. Sandwiches had some flavor but (and I really hate saying this) but I'd rather go to subway next time
Elizabeth Payne
I really like Jersey Mikes and feel bad leaving such a review, but I've had some gross sandwiches the last four times I've ordered here. Each time I've had hair in my sandwich, very gross and frustrating. It doesn't feel like it's worth trying to get a refund, but maybe someone will read this and do something about it.
Rob H
I’ve ordered a couple of times and they cannot get the order right pretty much done. I’ll just go back to subway
Taylor King
I am a big Jersey Mikes Fan and I left this location feeling disappointed not just for myself but another costumer as well. The girl behind the counter this afternoon proceeded to put oil & vinegar on another costumers sandwich after the costumer had already said twice that she didn’t want that, after the costumer then corrected her again, the employee simply wiped the onion and lettuce off the sandwich, leaving the oils on the meat for the costumer. I didn’t have a negative experience myself until I arrived home and realized my sandwich was also made incorrectly, missing extra ingredients I had asked for. For what it’s worth, the girl behind the counter seemed very overwhelmed, I don’t think it was necessarily a training issue but more of a lack of staff to support the high volume of costumers in the store at the time. Overall I’m very disappointed with what I witnessed and likely will not return to this location as I have not had anything close to this poor of an experience at any other location.
Patty G
Stopped here on our way back from the mountains… friendly and efficient staff and the #10 slays.
Jessica Rousseau (Jess Mess)
Your employees need to step it up other locations are way faster at service. I'm a veteran dasher and the fact that I walked in ahead of time to getand the fact that I'm one of the Dashers that's on point about being on time if not early and when I walked in they should have already had the order ready five other orders on the Shelf waiting to get picked up then I try to ask one of the other employees that stand it off to the right that if I could verify an order with him but then he literally brushed it off passed it off to the next employee saying oh she'll take your order but she was in the middle of still talking to the person in front of me again with Dashers it's not that we're trying to line cut or anything or make an actual order at the line but we're just trying to verify and make sure the order is being worked on but just being honest other locations are way more proficient they have a lot more staff on hand and I'm surprised some of these people still have their jobs with the slow pace they're going at there's no hustle it seems like no tiredness to get the stuff to the customer faster like that makes no sense that's what retail is guys. ✌️
Atmosphere: 5
Food: 5
Service: 1
melissa mcgregor
The food is always great but lately service is sooo slowwwww. Took over 10 mins to make 2 sandwiches. Came is and there were 2 people ahead of me with only 2 sandwiches as well. I was out in a little under 30 minutes. Thats way too long to make 4 sandwiches and check out
Tyler Fiala
way too expensive for a sandwich. no thanks
Steve Lopez
I always like Jersey Mike's subs, and I try to stop in when I'm near one. This one was clean, fast and friendly during my visit. And the sub was delicious. Mike's way for the win!
Parking: Part of a grocery store complex. Huge parking lot.
I love JM but this one in Monroe is disgusting ?!! So dirty
Atmosphere: 1
Food: 1
Service: 1
Sara Nixon
Great sandwiches! So delicious and fresh. We love their pepper relish. We called in our order and when we arrived they ended up being out of lettuce so they gave us our sandwich for free! So nice of them and such great customer service.
Atmosphere: 5
Food: 5
Service: 5
Janice Hemminger
Price to high for sandwiches
Atmosphere: 4
Food: 4
Service: 4
Josh Ochoa
This location does not know what mikes way means, mostly oil and herbs very little red wine vinegar.It is supposed to be soaked with oil and redwine vinegar dripping everywhere that is mikes wayIf i wanted a couple pieces of meat between 2 buns i'd call your sista
brooke corbin
I had a horrible sandwich, and it was all smashed, needed up paying 21.00 thru door dashBad
They don’t bother to say hello here just make you stand and wait for a sub par sandwich . 3 guys just ignoring customers and talking to each other
Bought multiple sandwiches and they didn't note what sandwiches were which. All sandwiches were similar enough to be confused but had some key differences, such as jalapenos. So that meant digging through the 2-lbs of lettuce and soggy buns to find the few other ingredients to make that distinction. Sandwiches were significantly delayed from when they said they'll be ready. Sandwiches had some flavor but (and I really hate saying this) but I'd rather go to subway next time
I really like Jersey Mikes and feel bad leaving such a review, but I've had some gross sandwiches the last four times I've ordered here. Each time I've had hair in my sandwich, very gross and frustrating. It doesn't feel like it's worth trying to get a refund, but maybe someone will read this and do something about it.
I’ve ordered a couple of times and they cannot get the order right pretty much done. I’ll just go back to subway
I am a big Jersey Mikes Fan and I left this location feeling disappointed not just for myself but another costumer as well. The girl behind the counter this afternoon proceeded to put oil & vinegar on another costumers sandwich after the costumer had already said twice that she didn’t want that, after the costumer then corrected her again, the employee simply wiped the onion and lettuce off the sandwich, leaving the oils on the meat for the costumer.
I didn’t have a negative experience myself until I arrived home and realized my sandwich was also made incorrectly, missing extra ingredients I had asked for.
For what it’s worth, the girl behind the counter seemed very overwhelmed, I don’t think it was necessarily a training issue but more of a lack of staff to support the high volume of costumers in the store at the time. Overall I’m very disappointed with what I witnessed and likely will not return to this location as I have not had anything close to this poor of an experience at any other location.
Stopped here on our way back from the mountains… friendly and efficient staff and the #10 slays.
Your employees need to step it up other locations are way faster at service. I'm a veteran dasher and the fact that I walked in ahead of time to getand the fact that I'm one of the Dashers that's on point about being on time if not early and when I walked in they should have already had the order ready five other orders on the Shelf waiting to get picked up then I try to ask one of the other employees that stand it off to the right that if I could verify an order with him but then he literally brushed it off passed it off to the next employee saying oh she'll take your order but she was in the middle of still talking to the person in front of me again with Dashers it's not that we're trying to line cut or anything or make an actual order at the line but we're just trying to verify and make sure the order is being worked on but just being honest other locations are way more proficient they have a lot more staff on hand and I'm surprised some of these people still have their jobs with the slow pace they're going at there's no hustle it seems like no tiredness to get the stuff to the customer faster like that makes no sense that's what retail is guys. ✌️
Atmosphere: 5
Food: 5
Service: 1
The food is always great but lately service is sooo slowwwww. Took over 10 mins to make 2 sandwiches. Came is and there were 2 people ahead of me with only 2 sandwiches as well. I was out in a little under 30 minutes. Thats way too long to make 4 sandwiches and check out
way too expensive for a sandwich. no thanks
I always like Jersey Mike's subs, and I try to stop in when I'm near one. This one was clean, fast and friendly during my visit. And the sub was delicious. Mike's way for the win!
Parking: Part of a grocery store complex. Huge parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club Supreme
Restaurantji Recommends
I love JM but this one in Monroe is disgusting ?!!
So dirty
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches! So delicious and fresh. We love their pepper relish. We called in our order and when we arrived they ended up being out of lettuce so they gave us our sandwich for free! So nice of them and such great customer service.
Atmosphere: 5
Food: 5
Service: 5
Price to high for sandwiches
Atmosphere: 4
Food: 4
Service: 4
This location does not know what mikes way means, mostly oil and herbs very little red wine vinegar.It is supposed to be soaked with oil and redwine vinegar dripping everywhere that is mikes wayIf i wanted a couple pieces of meat between 2 buns i'd call your sista
I had a horrible sandwich, and it was all smashed, needed up paying 21.00 thru door dashBad
Atmosphere: 1
Food: 1
Service: 1
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