McDonald's
19515 Sthy 2, Monroe
(360) 794-4200
Recent Reviews
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In all honesty…all I ever order from McDonald’s is their Diet Coke via the app. Every time I come into this location the servers and people up front and eve custodians are insanely courteous.
Usually don’t even bother leaving reviews but today when I came in there was women running out with a curbside order and apologized for getting in my way to the door.
I said “not a problem at all!” And as I was going to enter she was on her way back in…I held the door and she apologized again. She then ran back up front to finish the order at the counter which she had started before delivering the curbside order. She quickly finished the counter order and as I grabbed my diet from the mobile order counter she said “Thank you Aaron!”….i was in shock lol
She managed to simultaneously perform 2 orders all while somehow remembering my name from the mobile order. You don’t get shit like that nowadays ESPECIALLY from fast food joints. Didn’t get her name…but fr props to her. These people rock. Can’t speak on the food but man the service is epic.
Plan to order in the app or kiosk inside. I Co vinced that the registers up front are only there as a joke for the staff.
It's McDonald's, though, and the kid loves happy
meals--so I'm a repeat customer.
Best McDonald I ever been to. All the staffs are nice and helpful . First time ever seeing “ customer service “ in a McDonald
Ordered medium and large drinks with my order, received a small and medium drink, took the drinks inside to be told that medium coffees are given in small cups so they steal your money and tell you you're wrong. Same with the orange juice! A medium drink for the obviously large on receipt. Go to Jack in thr Box. They have a huge coffee and don't lie to your face about stealing from you.
Great food and customer service! The employees are always making sure that the place is clean and everyone has everything that they need. The price point of the food is to be expected for a fast food place like McDonald's.
What an awful experience. That’s OK it was super expensive. $12 for a hamburger. It’s about 3 inches in diameter with a piece of meat that’s about a quarter inch thick. I’m serious a quarter inch. I paid extra for lettuce and tomato like two bucks and there’s one slice of tomato, which is not that great and the lettuce is like Seven little strands of shredded lettuce and everything was like lukewarm. Nothing hot not even seem like it was hot and the Diet Coke was watery because it had been in a cup so long as it look like very little ice $12! Hard to imagine that the owner of the franchise for this location would be proud. You should go through there in disguise and see what it’s like for a customer.
I will never eat at McDonald's again. (Since 2001}
Unfortunately, my kid likes some things here and my wife gets points so it's cheap.
Some pretty good deals, especially if you use the app.
While I feel the person at the drive-thru did their best. This is a recurring issue not just at this McDonald's. So I'll probably start leaving this review and all McDonald's that it occurs.
I go to use my drive-thru code. It accepts it I get the alert that it was accepted. And then the price is full price. I try to use another code and it says sorry you've already used a code today.
In this experience. I wanted the $2.49 breakfast sandwich. But ended up paying full price.
She tried to discount it to fix it. Where McDonald's don't bother. When that happens again. they're going to get a one or two star review.
She was busy and didn't do the math wrong. And I'm okay with not stressing her out further she's a very nice person every time I come through. But 249 + 299 + tax does not equal 6.99. But I do appreciate the effort for the math off the top of her head, since clearly there's no system way to fix this otherwise.
This is a reoccurring app issue. Happens to me at least one out of 10 times I visit McDonald's. And use an app code. The person you help me today so far through drive-thru is the only one who's ever tried to fix it. So I do appreciate that but fix your app or offer a solution in your system for it to be remedied with the same coupon.
As expected, fast food.
Restaurantji Recommends
The food is soo good and the service grant
Always good , can’t go wrong at this location . Never had a bad meal here ! Quick service and perfectly made .
Great food
shoutout to the kid at the drive thru who gave us extra ice cream in our cone. poor kid even got in trouble for it. you know who you are.
ordered a diet coke and never gave it to me, ended up just walking out
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