Paesano's Coffee

14655 Fryelands Blvd ste 109, Monroe
(360) 794-2922

Recent Reviews

Sort by
Aubre

Terrible customer service! I was completely ignored when trying to order. I will never return nor recommend anyone go here.

Ashley Kometz

came over at 6:30 tried to open door and they were closed bruh

Pam Leen

Product was good but customer service was a -10! I messaged the shop to see if I could purchase some chai powder. I was able to purchase it and they were going to ship it to me. I then found out I was going to be in the area and said I would pick it up. When I went to the shop and paid via credit card I accidentally pulled my card to soon unbeknown to me and the transaction didn’t go through. The cashier said I was good to go. Walking out to my vehicle I hear my name being called through the drive thru window saying my card hadn’t gone through. I immediately went back and paid for the tea, the cashier said “don’t worry about it this happens all the time!” I did not open the box until I got home which is 6 hours away. When I did open it only half of the order was there. I messaged them immediately. What happened next was just appalling to me! First the person I was communicating with, and I’m going to assume it was a very burnt out owner, said I switch the chai tea to another jar. Stated they don’t use Kerr jars only Mason jars, like I’m going to take the time to run to a store and buy a different brand of jar to switch it! Then she said “the barista who rang you up said you tried to leave without paying and she had to yell at you to come back and pay”. I’m 64, have had 2 back surgeries and 2 foot surgeries I seriously doubt I tried to run out without paying. Then she went on to say the lid was dirty and the jar had no tag on it even though I sent her pictures of the tag that was attached to the jar. Then she stated “the fact that several remember you specifically as trying to leave without paying is telling me”. There were 2 people working and 2 customers behind me. Another lie. After reading other comments on google I'm not at all surprised by the remarks, whoever this is a burnt out, negative person and needs to realign themselves and find their happy place which clearly is not at this shop!

Juan Perales

Amazing coffee! I love the roast of beans here and the barista always know how to cater to the days need of coffee. Highly recommend

Vanessa Dunnells

The remodeling is awesome. Same great coffee and service!

Mary Hoffman

Great service. Never disappoints.

Adriana Ugalde partida

I love ? thier coffee ☕️

Maria de los Angeles Fritts

I love cappuccino. This place cappuccinos are amazing.

Kid-friendliness: Great and friendly with kids

Atmosphere: 5

Food: 5

Service: 5

Joshua DesJarlais

This place was great. Clean, cozy and great coffee. Probably the best americano I’ve ever had!

Atmosphere: 5

Food: 5

Service: 5

Tracy Lewis

The coffee was very good, and the friendly thoughtful baristas were fantastic. Their kindness extended to gathering up my forgotten purse from outside and getting a hold of me before I was very far. This is the kind of business I love supporting and you should too. Thanks you!

Atmosphere: 5

Food: 5

Service: 5

Diana Thress

I like their coffee and the staff are fine however I am not in love with $1.75 upcharge for oatmilk. C'Mon peeps!! That is egregious!

Atmosphere: 4

Food: 3

Service: 3

kelly smith

amazing coffee and snacks

Atmosphere: 5

Food: 5

Service: 5

Mili Shah

Coffee wasn't great. Staff was very nice.

Atmosphere: 4

Food: 3

Service: 5

jp

Good food

Atmosphere: 5

Food: 5

Service: 5

Jonathan

Their coffee is my favorite! I always get an iced vanilla latte!
The people are so friendly and sweet!
I will say that their coffee is a bit spendy but, it is super good!
It's super cozy and I like how they have an outdoor seating! ❤️?

Atmosphere: 5

Food: 5

Service: 4

Loading...