Subway
19191 N Kelsey St, Monroe
(360) 805-1770
Recent Reviews
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Spent $20 a sandwich with tips! Ridiculous prices for a subway sandwich which does not have the best quality ingredients, especially meats. This is more a review for the brand, the young gentleman working the shop was friendly and attentive. The experience was much different a few years ago the last time I had subway.
Atmosphere: 3
Food: 2
Service: 5
Very disappointed with my visit to this Subway on Sunday, June 29th at 6:30 PM. I ordered two footlong ham sandwiches, which are supposed to come with 12 slices of ham each — both had only 8 slices. I politely asked the employee, Anna, how many slices she used, and instead of answering, she got loud and defensive, saying, “Do you want me to count?” while rushing through the sandwiches. Her tone was unprofessional and made the interaction uncomfortable. I counted the slices at home to be sure — both were short. If I’m paying full price, I expect to receive what’s advertised. Very poor service and disappointing experience
Food: 3
Service: 1
I'm Hella glade that Ken and his Wife is still running this location. I stood in and had a great interaction with the opener while she made me a Cold Cut for old time sake. I will always cherish the memories I have climbing the rank to store manager at this location. Keep up the guud work guys
Atmosphere: 5
Food: 5
Service: 5
Ordered a footling on flatbread. Got it on parmesan. Did not ask for black olives and sandwich was covered in them. Tried to call subway several times to complain. 1st time no one answered. Second call the next day someone answered and I told her my issue and she tried to call her manager and they weren't answering. Asked me to call back at 3 when another manager would be there. Not happy at all
Food: 3
Service: 2
Lady was nice, but closed 30min early and didn't want to make anymore sandwiches.
AAA+++ Thank You :)
Atmosphere: 5
Food: 5
Service: 5
CRAZY to get one (1) thin slice of roast beef and just a few veggies on a footling subway!!!
What happened to the way subway sandwiches used to be made?!
This tasted like a skimpy Veggie sub!!!
Atmosphere: 3
Food: 2
Service: 5
Whoever was working the counter tonight was beyond rude. I would have happily waited for her break to go by without any complaint, if she wouldn’t have snapped at me when I asked how late they were open and when she might be back and she was stalking by without stopping. I get it, but save it for the people that are mean to you, not someone asking (very politely) when you may be back from break.I love this subway for the convenience, the attention to detail with orders and how nice the staff is; not the case tonight.
Atmosphere: 1
Food: 1
Service: 1
They close early. Don’t expect them to be open at the advertised time. They had already cleaned up everything early and would not honor the closing time. Assume they close 30 minutes before their advertised closing time.
Atmosphere: 1
Food: 1
Service: 1
I would recommend fixing your card reader. Wait and got all the through the the line. Tried my card multiple times. Lady there said they've been having problems with it. Ultimately could not get the sandwiches she made. Waste of her time, our time, and the company's money.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
I met an extremely rude staff. I felt he hated to work there. Then, it maybe better for him to find a different job other than service. It is amazing this famous nationwide franchise restaurant runs with a terribly low rating due to their unkind, rude attitude. I will ask the management of subway headquarter about how this is possible.
Came in with my girlfriend about a half hour after they opened. We were greeted very rudely and the employee made our food with attitude and a disrespectful tone. After my girlfriend and I sat down to eat, she noticed that her sandwich was made wrong. She went up to tell the employee that she asked for green peppers rather than cucumbers and requested to have green peppers added, the employee responded “you watched me make your sandwich”. I then asked for a water cup to see if I could get her name from her name tag; she was not wearing one. I asked if I could get her name and she rudely declined. I asked why she was being disrespectful towards us and she threatened to kick us out of the store, and continued to give us rude glares as we were eating. About a two minutes later two other customers came in and we warned them of her attitude. After this, she tried to cover herself and treated them with the upmost respect. As we left the store she gave us looks of disgust.
My buffalo chicken sandwich had a few drops of sauce (as seen on the left side of my sandwhich) and none of the avocados I ordered. Extremely disappointing.
Good service
Very friendly staff and quick service. Good quality and fresh food.
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