I placed a delivery order on the pappa johns website to only find out that they use door dash. Wings were supposed to come with a sauce and I orderd 3 extra for a total of 4. I only recieved 3 and when I called no refund could be issued for the dollar lost and the person I spoke with blamed the door dash driver and then proceded to tell me their story about how they are a dasher, blah blah blah. I would expect that order placed on a company's website would be packed and placed by said company. Welp. Im a pappa jhons delivery customer no more.
It is unfortunate that I have to write a poor review for this specific location because this is a failure on a corporate level, but the person instantly throwing anyone else under the bus just to try to save face. DESPICABLE!
Dave Lister
App now requires you to add a tip when you pick up a pizza, the app wont let you continue when you put in $0, They also have outsource phone orders to a company in India.
Atmosphere: 1
Food: 5
Service: 1
sherlyn taylor
Papa Johns used to be our favorite but what we received was not the same quality it used to be. And the lady wasn't very friendly.
Atmosphere: 1
Food: 2
Service: 2
alan schwamberger
Nice pizza but it doesn't seem to taste like it use to. But still for pizza it is good(personally as a pizza lover, about once a week orders from various pizza places). Fantastic service though.
Food: 4
Service: 5
Andrew Cooper
Just want to say thank you Will! Great manager. We have been ordering for many months with no issues and great service.
Joshua Eddy
Best pizza chain in Moses Lake! Very friendly place to serve the community. I love the friendly staff and kind manager who makes the place run smooth. Always quality , always on time, always friendly! Thank you for having such a good team! Thank you.
Darla Miller
Bought a pizza on the fly for my granddaughter because her parents had to leave town unexpectedly
Atmosphere: 5
Food: 5
Service: 5
wade k
No inside dining it's a call and order for pickup or walkin and order and wait with nothing to do so I would just order for delivery!
Parking: Not many parking spots
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Create Your Own Pizza, Buffalo Wing, Pepperoni Pizza, Ultimate Pepperoni Pizza, Pizzas Wings
Brandon Wallace
The manager's are great and make sure the costumes are happy with their order and experience
You know why I keep coming back?? Because you always do me right Papa. Enough said
bigdaddyblain
Only chicos is better!Gotta love the cowboy!
Atmosphere: 3
Food: 5
Service: 5
Daisy Solis
I did a puck up. I ordered garlic chicken wings. They were great!
Atmosphere: 5
Food: 5
Service: 5
Brad Swindell
This is a take-out pizza kitchen. There is no dine-in accommodations. Service is excellent.
Parking: There is a dirt lot behind the store. You could turn around a motorhome back there. I would recommend driving anything smaller than a thirty foot motorhome to Papa John's pizza, Moses Lake location.
I placed a delivery order on the pappa johns website to only find out that they use door dash. Wings were supposed to come with a sauce and I orderd 3 extra for a total of 4. I only recieved 3 and when I called no refund could be issued for the dollar lost and the person I spoke with blamed the door dash driver and then proceded to tell me their story about how they are a dasher, blah blah blah. I would expect that order placed on a company's website would be packed and placed by said company. Welp. Im a pappa jhons delivery customer no more.
It is unfortunate that I have to write a poor review for this specific location because this is a failure on a corporate level, but the person instantly throwing anyone else under the bus just to try to save face. DESPICABLE!
App now requires you to add a tip when you pick up a pizza, the app wont let you continue when you put in $0, They also have outsource phone orders to a company in India.
Atmosphere: 1
Food: 5
Service: 1
Papa Johns used to be our favorite but what we received was not the same quality it used to be. And the lady wasn't very friendly.
Atmosphere: 1
Food: 2
Service: 2
Nice pizza but it doesn't seem to taste like it use to. But still for pizza it is good(personally as a pizza lover, about once a week orders from various pizza places). Fantastic service though.
Food: 4
Service: 5
Just want to say thank you Will! Great manager. We have been ordering for many months with no issues and great service.
Best pizza chain in Moses Lake! Very friendly place to serve the community. I love the friendly staff and kind manager who makes the place run smooth. Always quality , always on time, always friendly! Thank you for having such a good team!
Thank you.
Bought a pizza on the fly for my granddaughter because her parents had to leave town unexpectedly
Atmosphere: 5
Food: 5
Service: 5
No inside dining it's a call and order for pickup or walkin and order and wait with nothing to do so I would just order for delivery!
Parking: Not many parking spots
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Create Your Own Pizza, Buffalo Wing, Pepperoni Pizza, Ultimate Pepperoni Pizza, Pizzas Wings
The manager's are great and make sure the costumes are happy with their order and experience
A great place to work with an awesome team!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dipping Sauce, Cheesesticks, Philly Cheesesteak Pizza, Pepperoni Pizza, Cinnamon Pull Aparts
Restaurantji Recommends
Super Hot Pizza
You know why I keep coming back?? Because you always do me right Papa. Enough said
Only chicos is better!Gotta love the cowboy!
Atmosphere: 3
Food: 5
Service: 5
I did a puck up. I ordered garlic chicken wings. They were great!
Atmosphere: 5
Food: 5
Service: 5
This is a take-out pizza kitchen. There is no dine-in accommodations. Service is excellent.
Parking: There is a dirt lot behind the store. You could turn around a motorhome back there. I would recommend driving anything smaller than a thirty foot motorhome to Papa John's pizza, Moses Lake location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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