Asked for a nitro cold brew. Got a nitro foam brew. Tossed it in parking lot. Don’t like the sassy atmosphere also.
Atmosphere: 2
Food: 2
Service: 1
Alia Ware
I went to this location twice today. The first time I ordered a peppermint hot chocolate and received a peppermint mocha. I went back to try and get the correct order - I specified that I wanted a peppermint hot chocolate, no coffee or coffee flavoring, and I received steamed milk with peppermint syrup. After questioning the barista, she confidently informed that they were unable to make a regular hot chocolate and they were only able to make mochas.
Last I checked: steamed milk + chocolate flavoring = hot chocolate steamed milk + espresso + chocolate flavoring = mocha
How can you make one and not the other? Also, what warm drinks does this location plan on offering for children or those sensitive to caffeine?
Food: 1
Service: 1
Jerry Salinas
pretty regular get decent service every time friendly happy thanks
Atmosphere: 4
Food: 4
Service: 4
Rockstar Landscape
Worst experience. First off order ahead is turned off. The drive thru line long and slow!. Store front locked to the public. I spoke to some people sitting outside and they said it's always like this . They keep the doors locked so you have to go to drive thru and then park and sit outside.
Wow lazy is what I think
Atmosphere: 1
Food: 2
Service: 2
Brookelyn
Order ahead is almost always turned off so frustrating might as well just take away the option
Atmosphere: 3
Food: 3
Service: 3
Christy Love
My drinks have always been what I expected. Service has been better since they replaced that fish-faced manager.
Johnathon is the new manager. He's friendly and helpful. Seems to be gradually cleaning up house after one big party after the other sort of mentality from previous manager. Keep up the good work! I know y'all are working hard to bring things Way above Tessa's standards.
Atmosphere: 4
Food: 4
Service: 4
Honeybee13 Sweetleaf
We asked for quad espressos and got flavored MILK!!!! We called to ask if we could get them remade and the guy hung up on us. Didn't even ask our names. Was very rude. Now I have to waste my time going back up to HOPEFULLY get the correct drinks. This is ABSOLUTELY NOT THE STARBUCKS STANDARD I HAVE HEARD SO MUCH ABOUT.
YAA SARPONG
Very horrible drink they made for me and it was entirely wrong. I’m really angry. They always make the wrong order and have the audacity to charge the amount it’s not worth. At least ensure you read the order first before making it.
Food: 1
Service: 1
Michele Frick
Too expensive
Michael DeTrolio
Waited in the lobby for 20 minutes to pick up an order for a delivery. The order was ready and sitting on the counter waiting to be bagged up. When we ask for the order the snotty little gal behind the counter said well we are busy. If Starbucks doesn’t want to do the delivery orders, then don’t accept them.
One of your employees was really really rude , his name is timmy . he threw my drink at my face . He also harassed my own cousin and got her fired . When Timmy be stealing from the job .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cake Pops, Cinnamon Cloud, Coffee Beans, Italian Soda
Balhar Singh
Very nice
Atmosphere: 5
Food: 5
Service: 5
Erin Diebel Hutchinson
I called because I had a customization on my drinks that I was not able to apply on the app. I talked to Nikki. She listened to my request, and my drinks were made perfect!! Thank you Nikki!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Christian Mendiola
Awful service, if customer service isn't your thing, there should be no reason to serve with bad manners.
Atmosphere: 2
Food: 4
Service: 1
Kyle B.
Nice Starbucks. Plenty of space to sit and fast service. T Swift was on repeat. ?
Asked for a nitro cold brew. Got a nitro foam brew. Tossed it in parking lot. Don’t like the sassy atmosphere also.
Atmosphere: 2
Food: 2
Service: 1
I went to this location twice today. The first time I ordered a peppermint hot chocolate and received a peppermint mocha. I went back to try and get the correct order - I specified that I wanted a peppermint hot chocolate, no coffee or coffee flavoring, and I received steamed milk with peppermint syrup. After questioning the barista, she confidently informed that they were unable to make a regular hot chocolate and they were only able to make mochas.
Last I checked:
steamed milk + chocolate flavoring = hot chocolate
steamed milk + espresso + chocolate flavoring = mocha
How can you make one and not the other? Also, what warm drinks does this location plan on offering for children or those sensitive to caffeine?
Food: 1
Service: 1
pretty regular get decent service every time friendly happy thanks
Atmosphere: 4
Food: 4
Service: 4
Worst experience. First off order ahead is turned off. The drive thru line long and slow!. Store front locked to the public. I spoke to some people sitting outside and they said it's always like this . They keep the doors locked so you have to go to drive thru and then park and sit outside.
Wow lazy is what I think
Atmosphere: 1
Food: 2
Service: 2
Order ahead is almost always turned off so frustrating might as well just take away the option
Atmosphere: 3
Food: 3
Service: 3
My drinks have always been what I expected. Service has been better since they replaced that fish-faced manager.
Johnathon is the new manager. He's friendly and helpful. Seems to be gradually cleaning up house after one big party after the other sort of mentality from previous manager.
Keep up the good work!
I know y'all are working hard to bring things Way above Tessa's standards.
Atmosphere: 4
Food: 4
Service: 4
We asked for quad espressos and got flavored MILK!!!! We called to ask if we could get them remade and the guy hung up on us. Didn't even ask our names. Was very rude. Now I have to waste my time going back up to HOPEFULLY get the correct drinks. This is ABSOLUTELY NOT THE STARBUCKS STANDARD I HAVE HEARD SO MUCH ABOUT.
Very horrible drink they made for me and it was entirely wrong. I’m really angry. They always make the wrong order and have the audacity to charge the amount it’s not worth. At least ensure you read the order first before making it.
Food: 1
Service: 1
Too expensive
Waited in the lobby for 20 minutes to pick up an order for a delivery. The order was ready and sitting on the counter waiting to be bagged up. When we ask for the order the snotty little gal behind the counter said well we are busy. If Starbucks doesn’t want to do the delivery orders, then don’t accept them.
Service: 1
Restaurantji Recommends
One of your employees was really really rude , his name is timmy . he threw my drink at my face . He also harassed my own cousin and got her fired . When Timmy be stealing from the job .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cake Pops, Cinnamon Cloud, Coffee Beans, Italian Soda
Very nice
Atmosphere: 5
Food: 5
Service: 5
I called because I had a customization on my drinks that I was not able to apply on the app. I talked to Nikki. She listened to my request, and my drinks were made perfect!! Thank you Nikki!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Awful service, if customer service isn't your thing, there should be no reason to serve with bad manners.
Atmosphere: 2
Food: 4
Service: 1
Nice Starbucks. Plenty of space to sit and fast service. T Swift was on repeat. ?
Atmosphere: 5
Food: 5
Service: 5
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