Starbucks

Penn Plaza, 1025 N Stratford Rd, Moses Lake
(509) 765-1467

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Recent Reviews

Usually, I don’t go to this location b/c they always forget whip or add too much ice. But I went today and your new team rocks!!! The mocha had just the right amount of milk. Your staff knows their coffee’s well enough to re-direct to the right drinks (Java chip-> Cookie crumble) Well done! 🩵
Thank you Nikki! My drink? Perfect. My mood? Instantly lifted. My faith in customer service? Restored. They remembered people’s names, cracked jokes, and still managed to whip out flawless drinks like a pro on a mission. If Starbucks gave out medals, this legend would have a chest full of them.
Whoever’s managing this location keep Nikki happy, give them a raise, best energy your store’s ever had.
I noticed a change in the store and wasn’t sure why. I learned that Nikki one of the supervisors was gone to help other stores and had returned. I feel like the crew may have missed this dynamic at the store too. Nikki has problem solved many issues for me in the past and is never upset to do it… even if it’s from another store in town I was too embarrassed to go back to.

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