I ordered inside they completely forgot my order even though I was standing there waiting it took about 30 minutes and was made wrong and undercooked. Except for the egg which was overcooked. I typically preferred Jack in the box but I had a better experience across the street! At the McDonald's for breakfast.
Atmosphere: 1
Food: 2
Service: 1
Janel Westerfield
Forgot our combo fry and we didn’t notice until we got home. Sucks. But what sucked the most is we asked if they do pup cups (small cup of whip cream for dogs) and the employee just straight up DENIED us. Unforgivable. So we ended up making our own pup cup from our strawberry shakes for our sweet boy.
Will most likely just be sticking to DQ down the road since they always give our boy a pup cup, served with joy from their hearts. Service done right
Atmosphere: 1
Food: 3
Service: 1
Tricia Reed
The best service of any local fast food. Luisa is so friendly and kind. Occasionally those JiB tacos hit the spot. Getting them served with a smile is such a pleasant surprise!
Atmosphere: 4
Food: 4
Service: 5
Andrea Gregorio
Came in today on my brake the cashier saw me come in and stand to order.Obviously I wasn't able to order on the kiosks due to me paying cash she would try to not make eye contact with me several time and would ignore me as I was right there waiting for her to take my order five minutes later she tells me to order on the kiosk i then tell her i'm paying cash and ignores me for another three more minutes cashier name on the receipt was Giselle when she takes my order, she is now being a little rude in a way where me ordering is bothering her and she's making bothered faces . Then, I asked her for ketchup and ranch as I get my order and again very bothered i did not like this experience at all ....
Food: 1
Service: 1
L “A” F
I did the drive thru and Antonio R. Is the name on the receipt of the employee at the window. After 2 times, my order was still not correct. I tried to tell him I wanted the Jack promotion for $6.79 which is smack center advertised at the drive up menu. Couldn't tell if it was right then because he didn't have my total until I pulled around to pay. I could barely hear my total and when I asked again, he was rude. He really acted like I was nuisance, was not a greaable employee.When I got home, yes the burger was wrong, the fries....tasted less than fresh, were hard and not warm at all. Needless to say, I won't order from here again.
Atmosphere: 1
Food: 1
Service: 1
C B
Don't waste your time ordering here on the weekends! Understaffed, and plays games like making you pull around and not give you your receipt unless you walk-in and ask - a common practice for stores that constantly cannot get orders correct and don't want to refund. Love that for your customers when you are also making them wait in excess of 20 minutes...
Atmosphere: 2
Food: 2
Service: 1
Lance Moua
They forgot my veggies on my burger. I called to let them know and just kept asking about it then talking to their coworker. They asked if I want to come back to get a new burger when it's already midnight. That's a no. Just do it right the first time. They kept talking to each other and they were no help. They also took about 5 minutes before they even got to us at the drive through. Step it up night crew
Atmosphere: 1
Food: 1
Service: 1
James Alben
Always a good time good food but forgot our 3 cheesecake's😞 today. Please help
Atmosphere: 5
Food: 5
Service: 5
Lynnae Nelson
Friendly drive thru staff and the fries were perfect. Burger was not sloppy or greasy and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Thomas
Haven’t been here in a long time. During this visit the staff could be barely moved to do their job and generally sounded depressed. Order was messed up and barely edible. I’ll try again in 4 years.
I waited 30 minutes just to get a teriyaki bowl at Jack-in-the-Box, and it was incredibly frustrating. The service was slow, and it felt like no one was even paying attention to the orders. I expected better, and this experience really left me disappointed.
Kaylie Collier
It's always a hit or a miss (with food & service) with Jack in the Box. But this location is one of the best I've ever been. I come every Friday morning with my client and the manager who is ALWAYS there on Friday mornings, she is amazing and 150% deserves a nice raise. She is so kind but also quick and her memory is great, I see her taking orders without her computer all the time and she runs back and types it all in - she's really great at what she does and you can tell she cares about this store, her customers and how it looks. Not to mention the bathrooms, floors and tables are ALWAYS clean and it even smells clean. I highly recommend this location. The only thing I've ever ran into an issue here was when the soda machine was out of a soda flavor my client wanted, but she fixed it right away and filled it up with the drive thru soda machine. Which wasn't an inconvenience at all to me. Keep up the good work guys, I wish every Jack in the Box location was up to this standard.
Benjamin Redmond
Pretended to be or was ignorant of app coupons and deals.
Chris Dock
Extremely painful how slow the drive thru is here. I've been in the drive thru for over 30 minutes with only three cars in front of me. And am still waiting. At the rate we are going no joke it's 30+ min drive thru time. I get waiting for fries maybe or something for a few minutes but it's been over five minutes a car in the drive thru. I'll call it for what it is after my experience and reading all the comments the manager needs to be fired as well as all the employees and start over with good staff.
I ordered inside they completely forgot my order even though I was standing there waiting it took about 30 minutes and was made wrong and undercooked. Except for the egg which was overcooked. I typically preferred Jack in the box but I had a better experience across the street! At the McDonald's for breakfast.
Atmosphere: 1
Food: 2
Service: 1
Forgot our combo fry and we didn’t notice until we got home. Sucks. But what sucked the most is we asked if they do pup cups (small cup of whip cream for dogs) and the employee just straight up DENIED us. Unforgivable. So we ended up making our own pup cup from our strawberry shakes for our sweet boy.
Will most likely just be sticking to DQ down the road since they always give our boy a pup cup, served with joy from their hearts. Service done right
Atmosphere: 1
Food: 3
Service: 1
The best service of any local fast food. Luisa is so friendly and kind. Occasionally those JiB tacos hit the spot. Getting them served with a smile is such a pleasant surprise!
Atmosphere: 4
Food: 4
Service: 5
Came in today on my brake the cashier saw me come in and stand to order.Obviously I wasn't able to order on the kiosks due to me paying cash she would try to not make eye contact with me several time and would ignore me as I was right there waiting for her to take my order five minutes later she tells me to order on the kiosk i then tell her i'm paying cash and ignores me for another three more minutes cashier name on the receipt was Giselle when she takes my order, she is now being a little rude in a way where me ordering is bothering her and she's making bothered faces . Then, I asked her for ketchup and ranch as I get my order and again very bothered i did not like this experience at all ....
Food: 1
Service: 1
I did the drive thru and Antonio R. Is the name on the receipt of the employee at the window. After 2 times, my order was still not correct. I tried to tell him I wanted the Jack promotion for $6.79 which is smack center advertised at the drive up menu. Couldn't tell if it was right then because he didn't have my total until I pulled around to pay. I could barely hear my total and when I asked again, he was rude. He really acted like I was nuisance, was not a greaable employee.When I got home, yes the burger was wrong, the fries....tasted less than fresh, were hard and not warm at all. Needless to say, I won't order from here again.
Atmosphere: 1
Food: 1
Service: 1
Don't waste your time ordering here on the weekends! Understaffed, and plays games like making you pull around and not give you your receipt unless you walk-in and ask - a common practice for stores that constantly cannot get orders correct and don't want to refund. Love that for your customers when you are also making them wait in excess of 20 minutes...
Atmosphere: 2
Food: 2
Service: 1
They forgot my veggies on my burger. I called to let them know and just kept asking about it then talking to their coworker. They asked if I want to come back to get a new burger when it's already midnight. That's a no. Just do it right the first time. They kept talking to each other and they were no help. They also took about 5 minutes before they even got to us at the drive through. Step it up night crew
Atmosphere: 1
Food: 1
Service: 1
Always a good time good food but forgot our 3 cheesecake's😞 today. Please help
Atmosphere: 5
Food: 5
Service: 5
Friendly drive thru staff and the fries were perfect. Burger was not sloppy or greasy and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Haven’t been here in a long time. During this visit the staff could be barely moved to do their job and generally sounded depressed. Order was messed up and barely edible. I’ll try again in 4 years.
Restaurantji Recommends
best place to get a burger
I waited 30 minutes just to get a teriyaki bowl at Jack-in-the-Box, and it was incredibly frustrating. The service was slow, and it felt like no one was even paying attention to the orders. I expected better, and this experience really left me disappointed.
It's always a hit or a miss (with food & service) with Jack in the Box. But this location is one of the best I've ever been. I come every Friday morning with my client and the manager who is ALWAYS there on Friday mornings, she is amazing and 150% deserves a nice raise. She is so kind but also quick and her memory is great, I see her taking orders without her computer all the time and she runs back and types it all in - she's really great at what she does and you can tell she cares about this store, her customers and how it looks. Not to mention the bathrooms, floors and tables are ALWAYS clean and it even smells clean. I highly recommend this location. The only thing I've ever ran into an issue here was when the soda machine was out of a soda flavor my client wanted, but she fixed it right away and filled it up with the drive thru soda machine. Which wasn't an inconvenience at all to me. Keep up the good work guys, I wish every Jack in the Box location was up to this standard.
Pretended to be or was ignorant of app coupons and deals.
Extremely painful how slow the drive thru is here. I've been in the drive thru for over 30 minutes with only three cars in front of me. And am still waiting. At the rate we are going no joke it's 30+ min drive thru time. I get waiting for fries maybe or something for a few minutes but it's been over five minutes a car in the drive thru. I'll call it for what it is after my experience and reading all the comments the manager needs to be fired as well as all the employees and start over with good staff.
Loading...