Drove all the way here because the app said they still had Sanrio happy meals. They just silently substituted without saying anything. Why not just state you're out like the other stores? Wasted my time.
Atmosphere: 2
Food: 2
Service: 1
N Su
The prices are ridiculously high! $9 for a basic hamburger.
Atmosphere: 2
Food: 2
Service: 2
kayla Atkinson (Kayla)
This place McMisses the mark
TL;DR: About 10 months ago, staff here openly brought people from the back to stare at me. The franchise owner promised I’d “never see them again” and gave me free food. Both employees still work here — one continues to interact with me in ways that feel targeted. Corporate defers all complaints to the owner, who talks a good game but doesn’t follow through. After repeated incidents and unkept promises, I’m done spending my money here.
Full review: I’ve been a regular customer at this McDonald’s for years, often spending $20–$30 every other day. About 10–11 months ago, I had an experience here that was completely inappropriate — a staff member openly pointed me out to others, bringing people from the back to the front just to stare at me. This was not accidental. Employees who had no reason to be up front took turns looking me over.
I brought this to the attention of the franchise owner in person. He assured me that the individuals involved would no longer be working there and offered free food, which felt like a nice gesture at the time. But in the long term, nothing changed. Both of the people I was told I’d “never see again” are still here, including one who continues to interact with me in ways that feel targeted.
Just recently, that same employee addressed me in a way that made gender the focus of the conversation — unnecessary, inappropriate, and unprofessional, especially given our history. If a customer has already raised concerns about how they’re treated, why would you continue to single them out?
Corporate McDonald’s has been no help, as they defer all complaints about this location to the franchise owner. The owner, while personable in the moment, has shown no follow-through. This means there is effectively no accountability for how customers are treated here.
I used to come here often, but after repeated incidents, unkept promises, and ongoing discomfort, I will be taking my business elsewhere.
Chavezlife
Clean place, nice people , great service
Atmosphere: 4
Food: 4
Service: 4
Rod Stallman
I've stopped here before and it's always been ok. It's surprising the differences in McDonald's one from another. I got an ice cream cone, hmm, it was expensive and icy. Had one in Ritzville a couple days before and it was creamy good and if it was the same price it was a much better value .
Food: 4
Service: 5
Kellan Wilson
I ordered a large orange juice and I saw them watering it down with a separate cup of water. The end product being really watery. I will not come back to this location.
Atmosphere: 3
Food: 1
Service: 5
Akihiro Matsuda
I visited the place only once. The inside was clean. The staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
kelly pleva
Food is typically fresh and they get the orders right.
Food: 4
Service: 4
Scott Philipp
I can't count how many times I've gone through the drive-thru and had an issue at this location. The people just don't understand English half the time or don't get the order right, or don't get my app code inputted correctly. I've wasted so much money at this location on items I never received. They need to get more capable people working at the drive-thru during Peak rush times.
Atmosphere: 3
Food: 3
Service: 1
Samuell Oh
Man, I came over at close feeling bad, a little worried I would be THAT customer. But I get my food, and I find a free apple pie inside. Yall are awesome
Drove all the way here because the app said they still had Sanrio happy meals. They just silently substituted without saying anything. Why not just state you're out like the other stores? Wasted my time.
Atmosphere: 2
Food: 2
Service: 1
The prices are ridiculously high! $9 for a basic hamburger.
Atmosphere: 2
Food: 2
Service: 2
This place McMisses the mark
TL;DR: About 10 months ago, staff here openly brought people from the back to stare at me. The franchise owner promised I’d “never see them again” and gave me free food. Both employees still work here — one continues to interact with me in ways that feel targeted. Corporate defers all complaints to the owner, who talks a good game but doesn’t follow through. After repeated incidents and unkept promises, I’m done spending my money here.
Full review:
I’ve been a regular customer at this McDonald’s for years, often spending $20–$30 every other day. About 10–11 months ago, I had an experience here that was completely inappropriate — a staff member openly pointed me out to others, bringing people from the back to the front just to stare at me. This was not accidental. Employees who had no reason to be up front took turns looking me over.
I brought this to the attention of the franchise owner in person. He assured me that the individuals involved would no longer be working there and offered free food, which felt like a nice gesture at the time. But in the long term, nothing changed. Both of the people I was told I’d “never see again” are still here, including one who continues to interact with me in ways that feel targeted.
Just recently, that same employee addressed me in a way that made gender the focus of the conversation — unnecessary, inappropriate, and unprofessional, especially given our history. If a customer has already raised concerns about how they’re treated, why would you continue to single them out?
Corporate McDonald’s has been no help, as they defer all complaints about this location to the franchise owner. The owner, while personable in the moment, has shown no follow-through. This means there is effectively no accountability for how customers are treated here.
I used to come here often, but after repeated incidents, unkept promises, and ongoing discomfort, I will be taking my business elsewhere.
Clean place, nice people , great service
Atmosphere: 4
Food: 4
Service: 4
I've stopped here before and it's always been ok. It's surprising the differences in McDonald's one from another. I got an ice cream cone, hmm, it was expensive and icy. Had one in Ritzville a couple days before and it was creamy good and if it was the same price it was a much better value .
Food: 4
Service: 5
I ordered a large orange juice and I saw them watering it down with a separate cup of water. The end product being really watery. I will not come back to this location.
Atmosphere: 3
Food: 1
Service: 5
I visited the place only once. The inside was clean. The staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Food is typically fresh and they get the orders right.
Food: 4
Service: 4
I can't count how many times I've gone through the drive-thru and had an issue at this location. The people just don't understand English half the time or don't get the order right, or don't get my app code inputted correctly. I've wasted so much money at this location on items I never received. They need to get more capable people working at the drive-thru during Peak rush times.
Atmosphere: 3
Food: 3
Service: 1
Man, I came over at close feeling bad, a little worried I would be THAT customer. But I get my food, and I find a free apple pie inside. Yall are awesome
Restaurantji Recommends
They really burned my sausage McMuffin
It's mcdonalds, you know what you're going to get. The fries are obviously amazing. This one has a play place so they get 5 stars for atmosphere!
Typical McDonalds food.
Great service better then anything I’ve seen before fasted out of everyone
This girl at the drive through was very mean to me and my friend because we were screaming a song and cussed at us, not acceptable.
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