Starbucks

Good place

Atmosphere: 5

Food: 5

Service: 5

Quick service

Atmosphere: 5

Food: 5

Service: 5

They don’t take a 50$ on a 38$ tab. Get with it please, it’s America and you take CASH.

Great experience!

Atmosphere: 5

Food: 5

Service: 5

The lady that served me at the drive through, didn't ask her name she is so amazing. She had a nose ring. Very kind, welcoming and has good spirit. Should have tipped more.

Food: 5

Service: 5

App wouldn’t work she made it seem like my fault at first the blamed it on the airport being so close. Works fine at SeaTac. Forgot my cookie and just walked to the back after my order. The other staff said it should be up soon to later grab it from the cold storage and make it. Almost said never-mind In fear it would be tainted due to me questioning why the app didn’t work based on the attitude I received.

Great location!

Atmosphere: 5

Food: 5

Service: 5

I have been a customer at this Mukilteo Starbucks drive-thru for over 10 years, and I have never felt the need to write a review until now. Unfortunately, my recent experience with a new employee named “Irem” was the worst customer service I have ever encountered at Starbucks.
When I handed her my gift card to pay, she looked at me strangely and asked, “What is this?” I told her it was a gift card, yet the way she looked at me was dismissive and disrespectful. My total was $23, and the card had $10 on it. After applying the card, I asked why the total was still $23. Instead of checking with another barista, she snapped back with, “Just say so!” Her tone and attitude were completely unprofessional and left me shocked.
Another kind employee stepped in and explained that she was new and had not applied the gift card correctly, and even apologized for her mistake. But the apology should have come from Irem herself. A customer should never be made to feel disrespected or looked down upon, regardless of whether an employee is in training.
I truly hope Starbucks takes this seriously and provides her with proper training on not only transactions, but also basic respect and professionalism. This was by far the most unpleasant Starbucks experience I’ve ever had.

Atmosphere: 1

Food: 1

Service: 1

Rotten blueberries. Oatmeal barely had any water. Sandwich wasn’t assembled and the cheese was melted to the bag. Coffee was alright, it was room temperature but the flavor was good. Worth $20? Not a chance. Setting a $20 bill on fire would’ve been more satisfying than this experience to Starbucks.

Food: 1

Service: 2

Never had a ruder experience ordering our drinks. Treated like we where the biggest burden. I ordered a matcha latte and it wasn't mixed at all.

Atmosphere: 1

Service: 1

Love this Starbucks so much! The employees are always nice and kind. My drinks and sandwiches always come up fast and I've never had a wrong order after coming here for 6 months or so.

Atmosphere: 4

Food: 4

Service: 5

I was with my daughter getting drinks when Sydney rudely came over and told us to leave. When I asked why she started cussing at me and my daughter. I am never coming back again

Atmosphere: 1

Food: 4

Service: 1

I was called a slur, Sydney the employee named Sydney didn’t do anything and randomly kicked us out and said something about a stereotype if i could I would give a worse review

It's starbucks. You know what to expect, and it's consistent.

Coffee was good...food was better