Ordered online. Waited about 30 minutes, no one was calling and the pizza was cool. The service sucks
Atmosphere: 4
Food: 4
Service: 1
Caprica Ramirez
I’ve been a loyal MOD fan for years. But this past year, the quality has gotten worse and worse each time. Today, after paying for 3 pizzas that turned out like salty cardboard, we said “Never again.” Idk if it’s just this location or a chain-wide problem. But I’m very hesitant to try again. The staff are nice enough, but they don’t seem happy like they used to.
Atmosphere: 4
Food: 2
Service: 3
Dave Anderson
For a chain pizza place, I think MOD pizza does a good job.
Friendly workers, but with 6 employees and 2 of us in the restaurant, we felt weirdly ignored. Literally saw our pizza come out of the oven, and I waited in our booth while the workers chatted for a while before they seemed to realize they hadn't called us over.
This is fairly common, and not a big deal, but worth taking off a star.
Atmosphere: 4
Food: 5
Service: 4
Sergiu Malancea
not so clean, restaurant need better care
Atmosphere: 4
Food: 5
Service: 4
Michael Brennan
We Love this place for Pizza. Toppings were great and the different size Pizzas are fantastic. Service was outstanding
Atmosphere: 5
Food: 5
Service: 5
Haoliang Quan
Parking is really challenging here, even for pickup orders. I spent like 10 minutes going around to find a lot across the street.
Amber Lyu
We waited 35 minutes for 2 online order pizzas to come. The store wasn’t busy at all. Mod pizza superslow. Pizza came out extremely hard and bad customer service. Never coming again.
I absolutely love this mod in Newcastle! The employees are always super friendly and generous with the toppings!
It’s usually a pretty low-key environment as it is in Newcastle which means service is fast! This is my go to location and would recommend to anybody passing through!
Atmosphere: 4
Food: 5
Service: 5
Faith Drinko
My online order was supposed to be ready at 7:13 pm as an online pickup. I did not receive my order until 7:45 while all of the people that walked in after me and ordered at the counter received their food before I did.
Atmosphere: 3
Food: 3
Service: 1
Jared Storer
Pizza is good. Service can be slow.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: All Meat Pizza, Salad, No Name Cake
Jaya Gupta
The pizza was well cooked. Garlic bread was awesome too. It always takes a while to grab food from here due to the long queue.
Pizza was great and just the right portions
Atmosphere: 5
Food: 5
Service: 5
Ordered online. Waited about 30 minutes, no one was calling and the pizza was cool. The service sucks
Atmosphere: 4
Food: 4
Service: 1
I’ve been a loyal MOD fan for years. But this past year, the quality has gotten worse and worse each time. Today, after paying for 3 pizzas that turned out like salty cardboard, we said “Never again.” Idk if it’s just this location or a chain-wide problem. But I’m very hesitant to try again. The staff are nice enough, but they don’t seem happy like they used to.
Atmosphere: 4
Food: 2
Service: 3
For a chain pizza place, I think MOD pizza does a good job.
Friendly workers, but with 6 employees and 2 of us in the restaurant, we felt weirdly ignored. Literally saw our pizza come out of the oven, and I waited in our booth while the workers chatted for a while before they seemed to realize they hadn't called us over.
This is fairly common, and not a big deal, but worth taking off a star.
Atmosphere: 4
Food: 5
Service: 4
not so clean, restaurant need better care
Atmosphere: 4
Food: 5
Service: 4
We Love this place for Pizza. Toppings were great and the different size Pizzas are fantastic. Service was outstanding
Atmosphere: 5
Food: 5
Service: 5
Parking is really challenging here, even for pickup orders. I spent like 10 minutes going around to find a lot across the street.
We waited 35 minutes for 2 online order pizzas to come. The store wasn’t busy at all. Mod pizza superslow. Pizza came out extremely hard and bad customer service. Never coming again.
Atmosphere: 1
Service: 1
The best place for pizza with the nicest staff.
Atmosphere: 5
Food: 5
Service: 5
Best Pizza ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheezy Bread Pizza
Restaurantji Recommends
I absolutely love this mod in Newcastle! The employees are always super friendly and generous with the toppings!
It’s usually a pretty low-key environment as it is in Newcastle which means service is fast! This is my go to location and would recommend to anybody passing through!
Atmosphere: 4
Food: 5
Service: 5
My online order was supposed to be ready at 7:13 pm as an online pickup. I did not receive my order until 7:45 while all of the people that walked in after me and ordered at the counter received their food before I did.
Atmosphere: 3
Food: 3
Service: 1
Pizza is good. Service can be slow.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: All Meat Pizza, Salad, No Name Cake
The pizza was well cooked. Garlic bread was awesome too. It always takes a while to grab food from here due to the long queue.
Atmosphere: 5
Food: 5
Service: 5
Always get my mobile orders on time!!!
Atmosphere: 5
Food: 5
Service: 5
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