So my wife and I parked at one of the “Curbside To Go” parking spots. Open the McDonalds App, selected what we wanted (Her: Large Strawberry Milkshake. Me: Large Dulce De Leché Frappuccino) & after I unlocked my Method of Payment (Cash App Card), I had submitted the order. Almost immediately, I switched over to one of my gaming apps & began playing. Upon completing a “round” I switched over to the McDonalds App to see what was going on with our order…… it was then that I saw the time & realized that we’d been waiting there for almost 45 minutes!!! 😱😱😱😱😱
I informed my wife that I was going inside to figure out what in the world was going on with the order. Once inside, I stood there awaiting to be acknowledged by one of crew members & after a good 10 minutes or so, a crew member approached the counter to call out a name for an order. After not getting a response from any of the patrons, he turned to me to ask if I was the person who he was looking for & after saying “No, sir…. I’m trying to figure out wh…” he cuts me off & calls out the orders name again. A customer came speed walking from the bathroom & before grabbing the order, requested a drink carrier. My fuse was burnt out & I was doing everything I could to hold back the rage & 🤬. I managed to stay calm except for saying “Wow, just wow!” At this point, I was just about to turn to leave, but the worker came outta nowhere (it seemed like) all of a sudden. He quickly requested what my order that I had previously said under my breath & didn’t know he had heard me ask why I had been waiting in curbside for about an hour…. The Shift Supervisor (although I never asked for her name &/OR for her “Experience Level” OR “Job Title,” their was HONESTLY NO NEED. WHY? YOU ASK? The way she talked “down” to her Crew, was my first clue, amidst MANY OTHER “intense ways that she carried herself & level of ENTITLEMENT” were some of my main “CLUES” to her Job Title) decided to take quick & swift action, (in her deranged mindset) in the form of a negative comment & also in a failed attempt to put the blame onto the CUSTOMER, with the following “Karens that believe their being vocally attacked”statement:
“The ONLY reason that you’ve been awaiting for your order to be brought out to you for OVER AN HOUR (she made the in quotes ✌🏼✌🏼hand gesture along with a tone of voice that was her attempt to “MOCK” me), is BECAUSE you didn’t enter in your “Curbside To Go” spot #! So, that’s not our fault because we can’t just go out there not knowing what spot you’re in! It doesn’t work like that!!”
I was so tired at that point of the evening, was a VERY good thing in a sense because of the fact that I didn’t have the energy to even begin to tell her, even the slightest amount of “Oh how wrong you are…… blah blah blah” type of reaction.
On the other hand, it was a VERY BAD thing, that I was too exhausted to even attempt to inform her of EVERY SINGLE THING, FROM THE EXTREMELY HIGH END AND THE EXTREME LOW END OF WHAT SHE DID WRONG, THE HINDSIGHT OF THE CAUSE & AFFECT NOT JUST IN REGARD TO THE CUSTOMERS, BUT TO HER CREW AS WELL….
ANYWAYS, I’M PRETTY SURE THAT YOU ALL KNOW EXACTLY WHAT I’M TALKING ABOUT. NOT TO MENTION, I CAN ONLY HOPE FROM HERE ON OUT THAT NONE OF YOU HAVE TO ENCOUNTER THAT TYPE OF SITUATION, BUT IF YA DO… REMEMBER TO BE THE BIGGER ADULT & STAY CALM, COLLECTED & STAY POSITIVE!!! HAVE A WONDERFUL DAY/NIGHT…. WHENEVER YOU’RE ABLE TO COME ACROSS THIS… 🤪
Parking: Awesome. They’ve designated parking spots for the food delivery services (DoorDash, UBER EATS, etc) & also for CURBSIDE TO GO. PULL UP, ORDER IN APP AND TELL THEM WHICH SPOT YOU’RE AT. SIT IN YOUR CAR AND BE LAZY, LIKE ME! LOL. (CURBSIDE UNAVAILABLE AFTER MIDNIGHT-6)
Kid-friendliness: KID FRIENDLIEST RESTAURANT IN THE HOKEY TOKEY POKEY OAK HARBOR, WA HAS TO OFFER!
Wheelchair accessibility: Old building accommodated
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chicken Mcnuggets, World Famous Fries, Ultimate Chicken Sandwich with Green Leaf Lettuce, Side Salad, 2 Cheeseburger Combo, French Fries, Cheeseburger, Sausage Mcmuffin with Egg, Hash Browns, McDonald's Chicken Mcnuggets, Sausage Biscuit, Medium Fries, Hotcakes, Hamburger, Big Breakfast, Fries, Extra Pickles Where's the Onions, Sausage Mcmuffin, Quarter Pounder Hamburger, Egg Mcmuffin, Mcdouble, Double Cheeseburger, Big Breakfast with Hotcakes, Double Quarter Pounder with Cheese, Big Mac, Oreo
Lynne Barron
I ordered food online,and was charged,and went to pick up food,and there was no order,the woman on phone was like to bad,,so sad.come back tomorrow to get your order..I'm disgusted,with this person,I asked for the manager she said she was..
Yahuwseph BinRaymond
great service
Moon Shine
The most delicious burgers I've ever eaten. The service is excellent. There is a waiter. Beautiful . The toilet smells delicious
Atmosphere: 5
Food: 5
Service: 5
Nan O
4.49 for a regular size McFlurry and 2.69 for a mini size. You get approximately the same amount of McFlurry for almost double the price. Save yourself a couple of bucks and just get the mini. I did ask and show the person in the drive through about it and she said that’s how it’s suppose to be and that they can only fill it to the “fill line”. These pictures were taken about 5 minutes after receiving my order.
Atmosphere: 3
Food: 2
Service: 2
Elizabeth Bowden
On November 17 at 07 in the morning I called McDonald’s to ask if they were serving shakes and the manager answered the phone and was very rude and disrespectful towards me. I was trying to ask a question and in the middle of me asking a question the manager Michael decided to hang up the phone on me. This is the worst customer service at this McDonald’s possible.
Atmosphere: 5
Food: 5
Service: 1
Bryan Broberg
Too expensive.
Parking: Plenty of parking.
William Hammond
When you taste the gold inside those things they call happy meals? Oh! Joy. Pure pleasure. And then a toy. Not just any toy, no, one that will allow you even more fun to burn off those calories you just consumed.
Atmosphere: 3
Food: 5
Service: 5
Shannon Jones
Cold fries, half of a mini sprite with one ice cube...ordered for mobile pickup and sat while 3 cars on both sides of me pulled in, got their food and left. I ordered a Happy Meal.
If you get an order for 5 burgers, you just make 5 burgers. Why can't you guys do something so simple?
Atmosphere: 1
Food: 1
Service: 1
Kathy Newberry
I hope I just got a bad burger yesterday, 10/5/24. I ordered a cheeseburger for myself and a plain cheeseburger for my dog. I took one bite of mine and it was very dry and had a horrible taste to it. I couldn’t eat anymore and I wouldn’t even give my dog her cheeseburger. Normally I have no complaints about McD’s cheeseburgers.
Atmosphere: 3
Food: 1
Service: 2
Carrie Lynn
The lady that does bat cash and sits on her.Butt hanging her hand out the window. Very rude
Atmosphere: 1
Food: 1
Service: 1
Trevor Sanders
I pay for convenience and quick food not to stay in a line for 10 minutes when there's only one other person and I only order one thing. they definitely should have moved the car in front of me to the next window while they waited on their food. Taco Bell's time and quality is better. The quality doesn't meet the price anymore
Atmosphere: 1
Food: 1
Service: 1
Mandy Snowberger
We had a horrible experience at this McDonald’s. We went through the drive thru at 2:01 pm and ordered two Quarter Pounder meals with coke. Easy order, right? Get to the window to pay, then the next window to pickup and they tell us to pull to the side to wait. There were 3 other cars pulled over to wait also. We waited 20 minutes and our order finally came. I instantly checked the bag to make sure that everything was there and tried one of the fries. The fries were cold and stale! So my husband went inside and explained that we waited 20 minutes in the drive thru lane only for our fries to be stale. He asked for fresh fries or a refund and the cashier instantly threw money at my husband and a refund receipt instead of just fixing the issue. First of all, it’s a drive thru. If you have to have everyone pull out and wait for their order then it defeats the purpose of a drive thru. And second, the fact that they screwed up and didn’t even try to fix it clearly tells me they don’t appreciate my business. So we pulled out, went next door to Taco Bell, ordered tacos, had a pleasant cashier, our food was hot and ready by the time we got to the end of the drive thru and we didn’t have to wait. Taco Bell it is!!!!!
There was a dead baby in the woman's bathroom
Atmosphere: 1
Food: 2
Service: 1
So my wife and I parked at one of the “Curbside To Go” parking spots. Open the McDonalds App, selected what we wanted (Her: Large Strawberry Milkshake. Me: Large Dulce De Leché Frappuccino) & after I unlocked my Method of Payment (Cash App Card), I had submitted the order. Almost immediately, I switched over to one of my gaming apps & began playing. Upon completing a “round” I switched over to the McDonalds App to see what was going on with our order…… it was then that I saw the time & realized that we’d been waiting there for almost 45 minutes!!! 😱😱😱😱😱
I informed my wife that I was going inside to figure out what in the world was going on with the order. Once inside, I stood there awaiting to be acknowledged by one of crew members & after a good 10 minutes or so, a crew member approached the counter to call out a name for an order. After not getting a response from any of the patrons, he turned to me to ask if I was the person who he was looking for & after saying “No, sir…. I’m trying to figure out wh…” he cuts me off & calls out the orders name again. A customer came speed walking from the bathroom & before grabbing the order, requested a drink carrier. My fuse was burnt out & I was doing everything I could to hold back the rage & 🤬. I managed to stay calm except for saying “Wow, just wow!” At this point, I was just about to turn to leave, but the worker came outta nowhere (it seemed like) all of a sudden. He quickly requested what my order that I had previously said under my breath & didn’t know he had heard me ask why I had been waiting in curbside for about an hour…. The Shift Supervisor (although I never asked for her name &/OR for her “Experience Level” OR “Job Title,” their was HONESTLY NO NEED. WHY? YOU ASK? The way she talked “down” to her Crew, was my first clue, amidst MANY OTHER “intense ways that she carried herself & level of ENTITLEMENT” were some of my main “CLUES” to her Job Title) decided to take quick & swift action, (in her deranged mindset) in the form of a negative comment & also in a failed attempt to put the blame onto the CUSTOMER, with the following “Karens that believe their being vocally attacked”statement:
“The ONLY reason that you’ve been awaiting for your order to be brought out to you for OVER AN HOUR (she made the in quotes ✌🏼✌🏼hand gesture along with a tone of voice that was her attempt to “MOCK” me), is BECAUSE you didn’t enter in your “Curbside To Go” spot #! So, that’s not our fault because we can’t just go out there not knowing what spot you’re in! It doesn’t work like that!!”
I was so tired at that point of the evening, was a VERY good thing in a sense because of the fact that I didn’t have the energy to even begin to tell her, even the slightest amount of “Oh how wrong you are…… blah blah blah” type of reaction.
On the other hand, it was a VERY BAD thing, that I was too exhausted to even attempt to inform her of EVERY SINGLE THING, FROM THE EXTREMELY HIGH END AND THE EXTREME LOW END OF WHAT SHE DID WRONG, THE HINDSIGHT OF THE CAUSE & AFFECT NOT JUST IN REGARD TO THE CUSTOMERS, BUT TO HER CREW AS WELL….
ANYWAYS, I’M PRETTY SURE THAT YOU ALL KNOW EXACTLY WHAT I’M TALKING ABOUT. NOT TO MENTION, I CAN ONLY HOPE FROM HERE ON OUT THAT NONE OF YOU HAVE TO ENCOUNTER THAT TYPE OF SITUATION, BUT IF YA DO… REMEMBER TO BE THE BIGGER ADULT & STAY CALM, COLLECTED & STAY POSITIVE!!! HAVE A WONDERFUL DAY/NIGHT…. WHENEVER YOU’RE ABLE TO COME ACROSS THIS… 🤪
Parking: Awesome. They’ve designated parking spots for the food delivery services (DoorDash, UBER EATS, etc) & also for CURBSIDE TO GO. PULL UP, ORDER IN APP AND TELL THEM WHICH SPOT YOU’RE AT. SIT IN YOUR CAR AND BE LAZY, LIKE ME! LOL. (CURBSIDE UNAVAILABLE AFTER MIDNIGHT-6)
Kid-friendliness: KID FRIENDLIEST RESTAURANT IN THE HOKEY TOKEY POKEY OAK HARBOR, WA HAS TO OFFER!
Wheelchair accessibility: Old building accommodated
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chicken Mcnuggets, World Famous Fries, Ultimate Chicken Sandwich with Green Leaf Lettuce, Side Salad, 2 Cheeseburger Combo, French Fries, Cheeseburger, Sausage Mcmuffin with Egg, Hash Browns, McDonald's Chicken Mcnuggets, Sausage Biscuit, Medium Fries, Hotcakes, Hamburger, Big Breakfast, Fries, Extra Pickles Where's the Onions, Sausage Mcmuffin, Quarter Pounder Hamburger, Egg Mcmuffin, Mcdouble, Double Cheeseburger, Big Breakfast with Hotcakes, Double Quarter Pounder with Cheese, Big Mac, Oreo
I ordered food online,and was charged,and went to pick up food,and there was no order,the woman on phone was like to bad,,so sad.come back tomorrow to get your order..I'm disgusted,with this person,I asked for the manager she said she was..
great service
The most delicious burgers I've ever eaten. The service is excellent. There is a waiter. Beautiful . The toilet smells delicious
Atmosphere: 5
Food: 5
Service: 5
4.49 for a regular size McFlurry and 2.69 for a mini size. You get approximately the same amount of McFlurry for almost double the price. Save yourself a couple of bucks and just get the mini. I did ask and show the person in the drive through about it and she said that’s how it’s suppose to be and that they can only fill it to the “fill line”. These pictures were taken about 5 minutes after receiving my order.
Atmosphere: 3
Food: 2
Service: 2
On November 17 at 07 in the morning I called McDonald’s to ask if they were serving shakes and the manager answered the phone and was very rude and disrespectful towards me. I was trying to ask a question and in the middle of me asking a question the manager Michael decided to hang up the phone on me. This is the worst customer service at this McDonald’s possible.
Atmosphere: 5
Food: 5
Service: 1
Too expensive.
Parking: Plenty of parking.
When you taste the gold inside those things they call happy meals? Oh! Joy. Pure pleasure. And then a toy. Not just any toy, no, one that will allow you even more fun to burn off those calories you just consumed.
Atmosphere: 3
Food: 5
Service: 5
Cold fries, half of a mini sprite with one ice cube...ordered for mobile pickup and sat while 3 cars on both sides of me pulled in, got their food and left. I ordered a Happy Meal.
Food: 2
Service: 2
Restaurantji Recommends
If you get an order for 5 burgers, you just make 5 burgers.
Why can't you guys do something so simple?
Atmosphere: 1
Food: 1
Service: 1
I hope I just got a bad burger yesterday, 10/5/24. I ordered a cheeseburger for myself and a plain cheeseburger for my dog. I took one bite of mine and it was very dry and had a horrible taste to it. I couldn’t eat anymore and I wouldn’t even give my dog her cheeseburger. Normally I have no complaints about McD’s cheeseburgers.
Atmosphere: 3
Food: 1
Service: 2
The lady that does bat cash and sits on her.Butt hanging her hand out the window. Very rude
Atmosphere: 1
Food: 1
Service: 1
I pay for convenience and quick food not to stay in a line for 10 minutes when there's only one other person and I only order one thing. they definitely should have moved the car in front of me to the next window while they waited on their food. Taco Bell's time and quality is better. The quality doesn't meet the price anymore
Atmosphere: 1
Food: 1
Service: 1
We had a horrible experience at this McDonald’s. We went through the drive thru at 2:01 pm and ordered two Quarter Pounder meals with coke. Easy order, right? Get to the window to pay, then the next window to pickup and they tell us to pull to the side to wait. There were 3 other cars pulled over to wait also. We waited 20 minutes and our order finally came. I instantly checked the bag to make sure that everything was there and tried one of the fries. The fries were cold and stale! So my husband went inside and explained that we waited 20 minutes in the drive thru lane only for our fries to be stale. He asked for fresh fries or a refund and the cashier instantly threw money at my husband and a refund receipt instead of just fixing the issue. First of all, it’s a drive thru. If you have to have everyone pull out and wait for their order then it defeats the purpose of a drive thru. And second, the fact that they screwed up and didn’t even try to fix it clearly tells me they don’t appreciate my business. So we pulled out, went next door to Taco Bell, ordered tacos, had a pleasant cashier, our food was hot and ready by the time we got to the end of the drive thru and we didn’t have to wait. Taco Bell it is!!!!!
Atmosphere: 1
Food: 1
Service: 1
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