I ordered delivery for 43.00and paid for it with my debit card and never received the food. Upon contacting them they told me 3 times the manager was not there and 2 other times they told me Jeff the manager would call me That never happened. So I'm out 43.00 charged to. My debit card .no refund and no food. So two weeks later I noticed I had lots of free points accumulated from buying food from there that I had free food that I could spend my points on So I placed the online order for my free items and purchased over 28.00 more . This time I put pay in cash on delivery. Never got the food again. Glad I didn't pay with my debit card because I would have been taken again
Matthew McLaughlin
Paid $35 for a large 2-topping pan pizza and an order of breadsticks. Once I arrived at the hotel to eat, I realized that there was no sauce with the breadsticks, nor was there any seasoning/toppings on the breadsticks.
Reached out to Pizza Hut for customer service follow-up given the store was closed. It’s been almost a month with zero response.
Chose Pizza Hut over others because the name implies quality. Not in this instance.
*Heard back from the Mgr Don this afternoon, who apologized profusely. Appreciate the follow-up. I will give them another go the next time I am up that way from FL (might be a while)!*
D Anderson
Poor girl was the only one working. But she was still in a good mood and doing her best to make pizzas and answer the front.
Amber Ann Bellamy
I use to work there as a driver. The shift manager did not wash her hands even to make my pizza. I had to ask her if she was going to wash her hands.She wiped her hands and face with her bare hands after rubbing her neck and then went to the maketable and grab a handful of cheese and I asked Ciara if she was going to wash her hands and she then did ....she did not wash her hands until I said something...then the other shift manger would pick her nose and eat it 2x she did that in front of me Corin is the main bosses daughter. I had to quit my job I only did it for tips and she is the main boss daughter She is a grow woman picked her nose and ate it in the resturant. I contacted human resources and they did not say anything except they got the messages.
Crystal Lucio
Great service here, very friendly staff. Super helpful.
Gene Anderson
Just nasty
Ashley Dowell
Before I say anything negative I want to thank sierra for coming to the rescue, she was not even on shift when she got an SOS call from the shift lead. I sat in the lobby for an hour after I made my order and paid for it, at one point my name fell off the board of waiting people and the person at the counter couldn't seem to find my order anywhere and people that had put there orders in after me started receiving their food. The gal at the front counter started to get overwhelmed and ended up calling in Sierra and reassured me that she was going to come and fix it. I have never had this much trouble at this location before. As frustrated as I was I did not get angry I did not lose my cool, I was hungry and tired. But I definitely feel like the staff tonight was in way over their heads.
Jayme Patak
Came here with some friends after catching a metal show downtown. Ordered a large pepperoni green bell mush and ate it immediately in the parking lot. It was HEAT! The cheese was gooey and stretched exactly the way it does in the cartoons. One of the better pizzas I've had and my friends all agreed. The inside of the store was clean and inviting and the cashier was friendly and patient. Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Mimi-Fara Goodwing-Goodwin
It took about 25 minutes to get the pizza made. Pizza was not very good. Dry. The atmosphere was ok. I mean it was clean and there were 2 chairs to sit on while we waited. BUT. I am going to give Pizza Hut a second chance. Port Angeles needs all the new businesses possible.
Atmosphere: 3
Food: 1
Service: 2
Carolita McGee
Bob never fails to go above & beyond, providing top-notch service & my customized pizza is always made perfectly when he's working. Thanks for the laughs too, Bob!
Vegetarian options: Note on your menu which items are vegan/vegetarian to make it easy to customize.
I made a delivery order a night ago and took me an hour to get it. The guy that took my order, was very unprofessional and felt like he was flirting with me over the phone. Took him a few times for him to put in my card in the system and didn't even called me back when there was a problem. I called back a different guy answered and he was actually respectful. He told me to try ordering online since there was a problem with my card on their system in store. It finally worked. I enjoy my food but one of the guys need to learn more at costumer service and be professional.
Atmosphere: 4
Food: 5
Service: 3
Richard Dale
Pizza was cooked to perfection and staff were welcoming, friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Sable Jackson
Staff is always AMAZING, quick at making orders, very friendly and affordable prices
I ordered delivery for 43.00and paid for it with my debit card and never received the food. Upon contacting them they told me 3 times the manager was not there and 2 other times they told me Jeff the manager would call me
That never happened. So I'm out 43.00 charged to. My debit card .no refund and no food. So two weeks later I noticed I had lots of free points accumulated from buying food from there that I had free food that I could spend my points on
So I placed the online order for my free items and purchased over 28.00 more . This time I put pay in cash on delivery. Never got the food again. Glad I didn't pay with my debit card because I would have been taken again
Paid $35 for a large 2-topping pan pizza and an order of breadsticks. Once I arrived at the hotel to eat, I realized that there was no sauce with the breadsticks, nor was there any seasoning/toppings on the breadsticks.
Reached out to Pizza Hut for customer service follow-up given the store was closed. It’s been almost a month with zero response.
Chose Pizza Hut over others because the name implies quality. Not in this instance.
*Heard back from the Mgr Don this afternoon, who apologized profusely. Appreciate the follow-up. I will give them another go the next time I am up that way from FL (might be a while)!*
Poor girl was the only one working. But she was still in a good mood and doing her best to make pizzas and answer the front.
I use to work there as a driver. The shift manager did not wash her hands even to make my pizza. I had to ask her if she was going to wash her hands.She wiped her hands and face with her bare hands after rubbing her neck and then went to the maketable and grab a handful of cheese and I asked Ciara if she was going to wash her hands and she then did ....she did not wash her hands until I said something...then the other shift manger would pick her nose and eat it 2x she did that in front of me Corin is the main bosses daughter. I had to quit my job I only did it for tips and she is the main boss daughter She is a grow woman picked her nose and ate it in the resturant. I contacted human resources and they did not say anything except they got the messages.
Great service here, very friendly staff. Super helpful.
Just nasty
Before I say anything negative I want to thank sierra for coming to the rescue, she was not even on shift when she got an SOS call from the shift lead. I sat in the lobby for an hour after I made my order and paid for it, at one point my name fell off the board of waiting people and the person at the counter couldn't seem to find my order anywhere and people that had put there orders in after me started receiving their food. The gal at the front counter started to get overwhelmed and ended up calling in Sierra and reassured me that she was going to come and fix it. I have never had this much trouble at this location before. As frustrated as I was I did not get angry I did not lose my cool, I was hungry and tired. But I definitely feel like the staff tonight was in way over their heads.
Came here with some friends after catching a metal show downtown. Ordered a large pepperoni green bell mush and ate it immediately in the parking lot. It was HEAT! The cheese was gooey and stretched exactly the way it does in the cartoons. One of the better pizzas I've had and my friends all agreed. The inside of the store was clean and inviting and the cashier was friendly and patient. Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
It took about 25 minutes to get the pizza made.
Pizza was not very good. Dry.
The atmosphere was ok. I mean it was clean and there were 2 chairs to sit on while we waited.
BUT.
I am going to give Pizza Hut a second chance.
Port Angeles needs all the new businesses possible.
Atmosphere: 3
Food: 1
Service: 2
Bob never fails to go above & beyond, providing top-notch service & my customized pizza is always made perfectly when he's working. Thanks for the laughs too, Bob!
Vegetarian options: Note on your menu which items are vegan/vegetarian to make it easy to customize.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I made a delivery order a night ago and took me an hour to get it. The guy that took my order, was very unprofessional and felt like he was flirting with me over the phone. Took him a few times for him to put in my card in the system and didn't even called me back when there was a problem. I called back a different guy answered and he was actually respectful. He told me to try ordering online since there was a problem with my card on their system in store. It finally worked. I enjoy my food but one of the guys need to learn more at costumer service and be professional.
Atmosphere: 4
Food: 5
Service: 3
Pizza was cooked to perfection and staff were welcoming, friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Staff is always AMAZING, quick at making orders, very friendly and affordable prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Icing Dip, Breaded Boneless Wings, Breadsticks, Marinara, Pepperoni Pizza, Cinnamon Stick Icing Dipping Sauce
Had a great time, friendly staff, fast and hot food.
Atmosphere: 5
Food: 5
Service: 5
Love the staff always nice. Love the pizza, bread sticks, cinnamon bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Marinara, Cheese Pizza, Pepperoni Pizza
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