Was first in line, told they would be with me, then took The order of the customer that showed up after me in lane 2, The car behind me then backed out went to lane 2 and placed his order, and then when I spoke up, it sounded like they had an attitude and not even a sorry
Service: 1
Better Late than never (Better Late Then Never)
I ordered an online order, and some items were missing, I explained and the employee quickly fixed it, and apologized.....honestlly that is all that is required, apologize and make it right. I appreciate that so much, and it is a lost cause in this world. Service was decent, but at least they care and are attentive. Thank you. Food was good too!
Atmosphere: 5
Food: 5
Service: 4
William Lombard
As a truck driver, finding good food is hard Finding a restaurant open late when all others Are closed is very rare. Especially if the lobby is closed. Although the girl inside let me in after stating i was a trk driver . Got the new promo smash bacon double cheese burger and curly fries . Real beef ! , excellent burger. This is quality and service like it use to be I predict a long future for jack in the box As their competitors keep failing.
Atmosphere: 5
Food: 5
Service: 5
David Menke
Just stopped for onion rings & French đ Clean and fast service. Food was good.
Atmosphere: 5
Food: 5
Service: 5
Sharon Getsinger
Review for Jack in the Box â Prosser, WA
We pulled into the outside lane because our truck is too big to turn into the inside lane. Immediately upon pulling up to the board, someone came on and said, âItâll be just a minute.â So we waited. While sitting there, two cars went through the inside lane, ordered, and left no one ever came back to take our order we finally had to pull up to the window ourselves. When we asked why we had been waiting so long, the employee at the window had a terrible attitude, practically called us liars, and said they couldnât see us on the camera. We then asked for a manager, but instead of making things right, the manager doubled down and gave us the same excuse, even though someone had spoken to us when we first pulled up. To top it off, when we finally got our food, they put tomatoes on the sandwich after we specifically asked for no tomatoes, and they didnât even give us the drink we ordered. Horrible service from start to finish rude staff, no accountability, and no effort to correct their mistakes. One of the worst fast-food experiences weâve had. This is the 4time we have been there due to their convenience however the definition of insanity is doing the same thing over and over and expecting different results! So the definition of this jack and the box is insanity! We wonât be back again!!
Mike Rosal
The staff was pretty awesome Savannah was able to correct a mistake that I made when I sent my order to a different city. I really appreciate it.
Service: 5
Rachael Dawson
Food was hot and fresh, didn't mind having to wait out front for it to be brought out to us
Atmosphere: 5
Food: 5
Service: 5
pokey999991
Well according to other reviews, donât come here. So I did anyway, love Jacks! Well got Hot food, VERY HOT FRIES! Fresh from cooker.! Only gave a 4 because not a whole lot of seating inside this one. I was surprised!
Atmosphere: 5
Food: 5
Service: 5
Kristina KeelWilcowski
The order was accurate and hot. Customer service was great. The place was very clean. Will definitely stop here.
Atmosphere: 5
Food: 5
Service: 5
Gabriela Gonzalez
Tacos and a cold fanta is my all time favorite đ
Very clean and very nice staff one of the better jack n the boxs I've been to
Atmosphere: 5
Food: 5
Service: 5
Jerry Villa
My wife had to pee in the bushes by the parking lot because they refused to allow her the basic human need of using the bathroom. I hope the home corporations see this and understand the shame
Atmosphere: 1
Food: 1
Service: 1
FeniXSauR
Great food fast service clean place excellent all around
Atmosphere: 5
Food: 5
Service: 5
JESSE
Double charged my credit card. Watch your bank statements. I was able to get a refund. Much appreciated.
Atmosphere: 5
Food: 4
Service: 4
Jamie Yates
Canât get your order right even if you tell them 3 times or they keep saying you want something else u didnât say ill go to Burger King next time.
Was first in line, told they would be with me, then took The order of the customer that showed up after me in lane 2, The car behind me then backed out went to lane 2 and placed his order, and then when I spoke up, it sounded like they had an attitude and not even a sorry
Service: 1
I ordered an online order, and some items were missing, I explained and the employee quickly fixed it, and apologized.....honestlly that is all that is required, apologize and make it right. I appreciate that so much, and it is a lost cause in this world. Service was decent, but at least they care and are attentive. Thank you. Food was good too!
Atmosphere: 5
Food: 5
Service: 4
As a truck driver, finding good food is hard
Finding a restaurant open late when all others
Are closed is very rare.
Especially if the lobby is closed.
Although the girl inside let me in after stating i was a trk driver .
Got the new promo smash bacon double cheese burger and curly fries .
Real beef ! , excellent burger.
This is quality and service like it use to be
I predict a long future for jack in the box
As their competitors keep failing.
Atmosphere: 5
Food: 5
Service: 5
Just stopped for onion rings & French đ
Clean and fast service. Food was good.
Atmosphere: 5
Food: 5
Service: 5
Review for Jack in the Box â Prosser, WA
We pulled into the outside lane because our truck is too big to turn into the inside lane. Immediately upon pulling up to the board, someone came on and said, âItâll be just a minute.â So we waited. While sitting there, two cars went through the inside lane, ordered, and left no one ever came back to take our order we finally had to pull up to the window ourselves. When we asked why we had been waiting so long, the employee at the window had a terrible attitude, practically called us liars, and said they couldnât see us on the camera. We then asked for a manager, but instead of making things right, the manager doubled down and gave us the same excuse, even though someone had spoken to us when we first pulled up.
To top it off, when we finally got our food, they put tomatoes on the sandwich after we specifically asked for no tomatoes, and they didnât even give us the drink we ordered. Horrible service from start to finish rude staff, no accountability, and no effort to correct their mistakes. One of the worst fast-food experiences weâve had. This is the 4time we have been there due to their convenience however the definition of insanity is doing the same thing over and over and expecting different results! So the definition of this jack and the box is insanity! We wonât be back again!!
The staff was pretty awesome Savannah was able to correct a mistake that I made when I sent my order to a different city. I really appreciate it.
Service: 5
Food was hot and fresh, didn't mind having to wait out front for it to be brought out to us
Atmosphere: 5
Food: 5
Service: 5
Well according to other reviews, donât come here. So I did anyway, love Jacks! Well got Hot food, VERY HOT FRIES! Fresh from cooker.! Only gave a 4 because not a whole lot of seating inside this one. I was surprised!
Atmosphere: 5
Food: 5
Service: 5
The order was accurate and hot.
Customer service was great.
The place was very clean.
Will definitely stop here.
Atmosphere: 5
Food: 5
Service: 5
Tacos and a cold fanta is my all time favorite đ
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very clean and very nice staff one of the better jack n the boxs I've been to
Atmosphere: 5
Food: 5
Service: 5
My wife had to pee in the bushes by the parking lot because they refused to allow her the basic human need of using the bathroom.
I hope the home corporations see this and understand the shame
Atmosphere: 1
Food: 1
Service: 1
Great food fast service clean place excellent all around
Atmosphere: 5
Food: 5
Service: 5
Double charged my credit card. Watch your bank statements. I was able to get a refund. Much appreciated.
Atmosphere: 5
Food: 4
Service: 4
Canât get your order right even if you tell them 3 times or they keep saying you want something else u didnât say ill go to Burger King next time.
Atmosphere: 1
Food: 1
Service: 1
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