Prosser McDonald’s is so unfriendly. No customer service, no eye contact or smile or offer of assistance. I’m not very familiar with having to order at a kiosk, and it would’ve been nice to have a kind employee help me. But no, just nothing. Employees walking right by and they couldn’t care less.
JESSE
Charged me twice and canceled my order twice. What has happened to McDonald's lately. Stay away from any McDonald's in the Yakima valley they are all run by incompetent fools.
Dori
Y’all have been doing me dirty lately and it’s getting upsetting, you’re my local shop I’m not driving to Grandview just for this. Why; replaced ordered sprite for water, give wrong order, forget items, I should not have to taste test everything and double check before pulling away that’s your job. Ya’ll had been doing good until the last couple of months. Thank you for reading.
RAGE FPV
Greg was awesome! He expedites the great service & good food. Everything was hot and correct as expected. The playplace was exceptional, we’ve got kids which is why we went here but the biggest surprise was the service Greg provided, exceptional & exceeded expectations. He wants to give “an experience” & I’ll say he sure made good on that ten fold. Big thanks to Greg for this review because it’s my first McDonald’s review & I was prompted to do so because of the excellent experience delivered by Greg!
Jedi Knight
Not sure what the secret is at this McDonald’s, but they’ve somehow mastered the art of getting almost everything right—except the part where I actually get what I paid for.
Ordered a large fries, got half a container. Fine, mistakes happen. Went back. Got home after a long day (work, kids’ practice—you know, life), only to discover two random chicken patties instead of the nuggets I ordered. Because apparently “nuggets” and “patties” sound the same now?
What’s wild is this isn’t a one-time thing. It’s almost impressive how consistently off the mark this place is. For the price we’re paying these days, you’d think “getting the order right” would be included. I didn’t even bother going back again—just went ahead and cooked instead. So much for saving time.
Thanks for the adventure, I guess.
Grady Shilston
Mcgriddles are awesome
bernhard
The service is really slow
Jamie Posselt
It shows there open 24hour. There drive thru sign said open. But no one was there
Jet Eagle
Way too expensive for what you get .
Jerrod Sessler
President Trump humbled himself to show he cares about us. Pretty cool.
Manager tonight was terrible. Got order wrong and asked about drink carrier and he said we don’t have any and slammed the window. I asked for manager and he stated he will call the police. Will call corporate tomorrow and dispute charges to card. This young man, if you can call him that, needs to be fired.
Ivan Gulchuk
Not nice staff
Atmosphere: 1
Food: 2
Service: 1
Chris Maxwell
Very good drive thru person Friday night at drink station.
Atmosphere: 5
Food: 5
Service: 5
jesaiah gallentine
No one here knows anything about the app but oh boy do they want you to use it, I spent 20 minutes trying to find someone to help and in the end I ended up no eating
Prosser McDonald’s is so unfriendly. No customer service, no eye contact or smile or offer of assistance. I’m not very familiar with having to order at a kiosk, and it would’ve been nice to have a kind employee help me. But no, just nothing. Employees walking right by and they couldn’t care less.
Charged me twice and canceled my order twice. What has happened to McDonald's lately. Stay away from any McDonald's in the Yakima valley they are all run by incompetent fools.
Y’all have been doing me dirty lately and it’s getting upsetting, you’re my local shop I’m not driving to Grandview just for this. Why; replaced ordered sprite for water, give wrong order, forget items, I should not have to taste test everything and double check before pulling away that’s your job. Ya’ll had been doing good until the last couple of months. Thank you for reading.
Greg was awesome! He expedites the great service & good food. Everything was hot and correct as expected. The playplace was exceptional, we’ve got kids which is why we went here but the biggest surprise was the service Greg provided, exceptional & exceeded expectations. He wants to give “an experience” & I’ll say he sure made good on that ten fold. Big thanks to Greg for this review because it’s my first McDonald’s review & I was prompted to do so because of the excellent experience delivered by Greg!
Not sure what the secret is at this McDonald’s, but they’ve somehow mastered the art of getting almost everything right—except the part where I actually get what I paid for.
Ordered a large fries, got half a container. Fine, mistakes happen. Went back. Got home after a long day (work, kids’ practice—you know, life), only to discover two random chicken patties instead of the nuggets I ordered. Because apparently “nuggets” and “patties” sound the same now?
What’s wild is this isn’t a one-time thing. It’s almost impressive how consistently off the mark this place is. For the price we’re paying these days, you’d think “getting the order right” would be included. I didn’t even bother going back again—just went ahead and cooked instead. So much for saving time.
Thanks for the adventure, I guess.
Mcgriddles are awesome
The service is really slow
It shows there open 24hour. There drive thru sign said open. But no one was there
Way too expensive for what you get .
President Trump humbled himself to show he cares about us. Pretty cool.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sometimes management is not friendly
Manager tonight was terrible. Got order wrong and asked about drink carrier and he said we don’t have any and slammed the window. I asked for manager and he stated he will call the police. Will call corporate tomorrow and dispute charges to card. This young man, if you can call him that, needs to be fired.
Not nice staff
Atmosphere: 1
Food: 2
Service: 1
Very good drive thru person Friday night at drink station.
Atmosphere: 5
Food: 5
Service: 5
No one here knows anything about the app but oh boy do they want you to use it,
I spent 20 minutes trying to find someone to help and in the end I ended up no eating
Service: 1
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