Chipotle Mexican Grill

485 Brelsford Dr, Pullman
(509) 350-8452

Recent Reviews

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Brandon Osegueda

Wow. Just abysmal. Not only is the service incredibly slow, like laughably slow, but they are rude too. It took over 30 minutes for my order to be ready and there was no one in the store. Do not come here. Inside there are ants crawling and on the food, there is hair. My friend had a terrible experience here as well; they said that there was mold in their gauc.

I will be reaching out to food inspection with a complaint because this is unbelievable. Management, too, is complacent in running a clown store. Bad food. Ever worse service. And just horrible, unsanitary conditions for food to be cooked and prepared in.

If you're from out of town, think again before coming here. For your own good. I, for one, will never be back and will be warning my friends and family to steer clear of this hell hole.

Atmosphere: 1

Food: 1

Service: 1

Brayan SBG

Made us wait for 20 minutes in drive through and didnt compensate us at all.

Atmosphere: 1

Food: 1

Service: 1

Olivia Grose

I love chipotle. When they actually have food. Apparently, management cannot wrap their head around ordering the right amount of product for demand. Anytime I order delivery or pick up I’m worried whether or not I’ll actually end up with what I ordered. In fact, one time I ordered three veggie tacos with guac. To which, I received guac in a bowl. Because they were out of tortillas, veggies, etc. Literally, Guac. In. A. Bowl.

Atmosphere: 3

Food: 2

Service: 2

Roman Zaragoza

I stopped coming to this Chipotle not long after it opened because of a rude manager, but today completely changed my mind. Diego and the crew were solid - quick, friendly, and the food was spot on. Everything was fresh and put together right.

Glad I gave this place another shot. This'll be my go-to after a hard workout when I don't feel like cooking

Atmosphere: 5

Food: 5

Service: 5

Khald Almotiri

Don’t eat here… small poor food portions to give you .The service differ from time to time probably they treat your order based off your looks and their mood.

Atmosphere: 1

Food: 1

Service: 1

Savonni Garrett

PLEASE bring a Chipotle to Clarkston WA or Lewiston ID. I will be there everyday I love Chipotle.

Atmosphere: 5

Food: 5

Service: 5

joel reyes

I ordered 2 tacos and a small drink. Ate my 2 tacos without anything to drink because sprite was out and informed them and they never changed it. So I payed for a drink that I didn’t even drink I don’t drink anything else.

Atmosphere: 2

Food: 3

Service: 1

Carson Work

Always out of everything and the staff are rude and rush you than they give you a portion that looks like it's coming out of their own paycheck

Inception

Was an hour before close, and were out of white rice, chicken, lettuce, cheese, and sour cream. Quite literally told us to go somewhere else

Atmosphere: 1

Food: 1

Service: 1

Janey Howe

Food is decent but the restaurant was dirty. Customers had to wipe down tables to eat at. Floor was messy. Hire more people to clean.

Atmosphere: 1

Food: 4

Service: 3

Hayden wilson

So the food is amazing great staff and great location the only thing id say was bad and not even bad just needed some attention is the area around the soda fountain the floor was dirty and just needed to be cleaned up a bit other than that great food great service thanks for the lunch

Atmosphere: 5

Food: 5

Service: 5

Dave D

Food Poisoning - 3 of us went here to eat, one ended up with a severe case of food poisoning. Soda machine only had 2 offerings, ice spilling out of the drain rack from so many disappointed customers. Had to clean our own table, but the staff was friendly.
Will NOT be visiting this establishment again.

Atmosphere: 2

Food: 1

Service: 1

Laurel Dandridge

Nasty. The steak was over cooked and so dry that it was almost stringy and hard to chew. And it had no flavor. The queso was grainy. The server did hook me up with a decent scoop of guacamole in my bowl but I could hardly finish my food. It was not appetizing.

Food: 2

Hayli Netterlund

With this being the only chipotle in the area, we do visit it at times, but when we order online to pick up, our order is often mixed up or missing something. It's really hit or miss.

Atmosphere: 3

Food: 4

Service: 3

diana tsegay

The rice was like sand, hard to eat because it was crunchy. The steak is overcooked and very under seasoned. Overall this place is a miss during summer.

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