Chipotle Mexican Grill

485 Brelsford Dr, Pullman
(509) 350-8452

Recent Reviews

Ian Keegan

Don’t order online

Diamond64 Luna

Food is what you expect but tried to go in an hour before they close and the door was locked. I work in food and understand closing but I also close by myself in the store and run it by myself and never lock the door when within working hours. Crazy

Joy Cruz

Worst chipotle I ever had , chipotle in Coeur d alane is so nice. They ran out of ingredients??? What’s wrong ?

Abel Gelman

The person serving me food, but barely any rice on my burrito, and when I asked for double meat, he only gave me half the amount. I know other chipotle locations that give much bigger portions. Would recommend going to a different chipotle.

Atmosphere: 1

Food: 1

Service: 1

Bradley Wilson

Counted 5 employees working behind the counter and 2 people waiting in line to order. An employee turned around from talking to his coworkers to say "We'll be right with you" then turned right back around and started chatting with his coworkers. I waited a few more minutes to nobody helping. Instead they were chatting amongst themselves. I was forced to leave because nobody would help me. I've heard story after story about this specific Chipotle and how terrible their service is. Always missing ingredients, inconsistent service, and overall unclean and unkept restaurant. I will be boycotting this location and advise others to do the same until they get their management and team under control.

Atmosphere: 1

Food: 1

Service: 1

Jeff Berger

Reliably good and fast food.

Garry Lynn

They like to tamper with pickup orders I watched my quesadilla be cooked then instead of putting it in the packaging he walked away with it and didn't come back for a full five minutes to put it in the container i won't be returning here for the price you charge I shouldn't have to worry about your workers tampering with the

Atmosphere: 1

Food: 1

Service: 1

Tyrus MacDonald

Last review before me said they're better than they used to be... They were "out of cheese" for 2 straight days including the day they wrote the review. Not sure what they're doing considering they advertise their always fresh food but can't get cheese that's on 95% of the menu

Atmosphere: 2

Food: 1

Service: 1

Dannielle Edwards

They often skimp you on the meat, and today we ordered double meat & there was barely any in our entree. They are so stingy about that even when you pay extra, its really luck of the draw with the person you get for that.

Connor Hastings

Place honestly isn’t that bad???I don’t understand the hate and I eat here once a week

logan meyers

This place has

Atmosphere: 1

Food: 2

Service: 3

Jeremy Gerber

If I could choose NA for food, service and atmosphere I would since we didn't get to experience that part.So we showed up to have dinner only to find they are closed. Sometime was around the side unloading a pickup so we went and verified they were actually closed. They said at first because of the weather. In my 54 yrs of life and in all my time managing/ working at a restaurant have never used weather as an excuse. It had just come out of near 0° temperature, it was 15° at this time. The walkways and parking had not been cleared of snow etc. I don't feel like weather is a valid excuse.Then they said they didn't get their delivery so corporate decided they should not open. Again in all my time managing/ working at restaurants, never had I had to close because of lack of food. I always could continue serving food for at least 3 days without a delivery. We had to go to another choice for dinner, a good choice that is, we went to Zeppo's, and to verify I want wrong I asked them if they would be able to continue serving food if they hadn't gotten a delivery and they said yes. Not to mention they WERE OPEN, and only around the corner from Chipotle.This place hired children to manage and operate their establishment, so you get a child's work ethics, people who don't want to with and don't care.We will just continue driving the extra 20 minutes to go to Qdoba in Moscow.

Atmosphere: 1

Food: 1

Service: 1

Noah

Terrible

Atmosphere: 1

Food: 1

Service: 1

Ketch Johnson

They are always I mean ALWAYS!!! Out of something, they have multiple people waiting 10-15 minutes to get their food because they don’t have any meat sauces etc prepared! How can you not have food ready at a place that’s technically a fast food restaurant. Blows my

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Chicken Burrito

Rock Doc And Little Bird

Ignored while the crew was occupied closing the store. Waited five minutes before anybody came to the window.

Service: 1

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