Flix Cafe

Washington State University, Pullman
(509) 335-3372

Recent Reviews

Scottie Z!

Literally watched a student fill his backpack up with food and snacks, and walk out stealing it.Made the employees aware immediately as he exited and they simply didn’t care. “Sorry, nothing we can do” while shrugging shoulders. Their tone and quick dismissal gave me the immediate impression that this is a normal occurrence and people are expected to look the other way…. Or they were all friends hooking each other up with their turn. We watched the guy nonchalantly meander back to his dorm and could have been easily approached/identified.Bottomline, this culture and behavior punished everyone else with higher prices.

Service: 1

Sparkleninja333

Expensive, not 100% worth it

jacob mercer

They carry Ferdinand icecream!!! The caremel cashew is killer. Staff is friendly and they carry various grocery items which is nice.

Christofer Ian

It needs more stuff but you can find food and some school stuff in there, the storage is short so better go during morning

David Marwick

Do not go here. I am dead serious. This place is run by a bunch of incompetent students who don't know what they're doing. Why in God's name would you say "we serve milkshakes till nine" and not even have them at 7:30? This place is so horribly inconsistent that it's not even funny anymore. You wouldn't believe how many times they said "we'll have floats tomorrow" only for them to say "no sorry, come back tomorrow". Only 14 "tomorrows" later do they finally have them. I genuinely wouldn't even send my worst enemy to this place. I am ashamed that a school with this much money can't even be bothered to have a functional cafe on campus.

Michael C.

My food was an hour and 20 minutes late, they didn't call or anything! I had to call them and they kept giving me different times. Milkshakes were soupy, and frys were soggy by the time it got to us. Very upsetting!

Chase McReynolds

Food is okay, delivery takes way too long. I've ordered flix twice and each time I have waited well over an hour to eat cold food.

Jeremy Chess

Great coffee

Katherine Busiek

Cashiers at market are nice. Food is pretty good too (market and cafe).

Margaretha Best-Richardson

They lost our order and it took 2hrs to make it across across campus to our dorm

Finley H.

Flix Cafe is exactly what its description sounds like -- a restaurant run by students and managed by students. -Key Points-1) Complete disregard for quality of service and customer satisfaction2) Sub-Par food 3) Overpriced The quality of food is underwhelming for the price point and is reminiscent of any other college cafeteria food. After trying a good portion of their menu, the only thing that stood out as above average (or sub-par as much of their food goes) is the pizza which is quite good. The quality of service is the main issue that drops Flix down to one star. A perfect example of this is my experience tonight. As i got out of the gym, i ordered a dish of pasta and some breadsticks to pick up and take back to my dorm (comfort food after it had been raining all day). Expecting that the staff would at least somewhat care about customer satisfaction, i assumed that the food would be ready in a reasonable half an hour or so. The food, however, was not ready by then which is understandable because its a Saturday night on a college campus. I waited patiently for the call to come grab my food... but none came. By the time an hour from ordering rolled around, I was a tad bit fed up. I once again asked a staff member about my food and and once again she told me that there was no information as to the location of it. She then stated that the manager "isn't here right now" but that she would let me know when they were. After another 15 minutes, the manager got my attention and told me that the food is prepared upstairs and may not have been moved down to the main area for me to pick it up. She disappeared and then came back a few minutes later with it. By this time it had been almost an hour and a half since ordering. On my way back to my dorm, I tried the food (because i was starving after a century of waiting) and it was LUKEWARM as though it had been sitting out for a decent length of time. The blatant hatred for their jobs and complete disregard for customer service and satisfaction is easily observable on Flix employees' faces and attitudes. Other than the manager, almost no one seemed to know what they were doing and had little to no understanding about how the restaurant that THEY ARE IN CHARGE OF works. If anything else within walking distance was open at 8:30 at night Flix would quickly lose business. Stars 1/5

Josie Lamothe

Flix delivery is the best thing since sliced bread!!

Alex Blasich

Check the menu online. Just so you know what your options are

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