Jimmy John's
600 NE Colorado St, Pullman
(509) 332-3278
Recent Reviews
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Access to delivery has been very unreliable.
I've eaten here A LOT. You can see from other reviews, they suffer from the typical franchise stuff, and in a college town. This weekend students are starting to come back after the summer. Today we showed up in person for lunch and they actually closed and turned us away because they were too busy to take our order! That's a first for me. Normally I'll get a quote for a long wait and choose to leave. Today JJ's wasn't interested in making all the money they could. So, heads up, they aren't ready for the students to return. I'll think twice before coming back. So should others.
Atmosphere: 2
Food: 4
Service: 1
Best sandwichs ever
Atmosphere: 5
Food: 5
Service: 5
Took an hour from order to delivery... mind you I'm only a few blocks away. Not very freaky fast if you ask me... food was great though!
Atmosphere: 3
Food: 4
Service: 2
No delivery even though we ordered it for delivery. Store called and stated we wouldn’t be charged for coming in to pick up the order. We were…
I appreciate that they delivered to me when the app said no delivery available. But unfortunately the food was blah. It also took them 45 min to deliver.
Atmosphere: 2
Food: 3
Service: 3
Getting hangry.
I placed an order through the app, and even added a generous 25% tip, which I normally cannot afford to do. It has been almost 2 hours, and my sandwich is not here yet. I've called the local store 23 times over the last hour, and no one has picked up. The message box is full, so I can't leave a voicemail. And the app says that my order has been received, but says nothing about the sandwich being made or ready for delivery. No one has reached out to me about cancelling or delaying my order, and I'm starting to get really irritable. I would go down and check on the order myself, but I am disabled and can't easily leave the house. And this isn't the first time there have been major delays on a delivery from this location. This is getting ridiculous.
Food: 5
Service: 1
Got my order wrong, not once, but twice. And it was not complicated. A sandwich with no mayo and no tomato. First one was delivered with no meat, cheese or avocado. Doubled checked the receipt, and the order was correct, just put together incorrectly. They did send a new sandwich after I called to tell them what happened. Unfortunately the next sandwich had everything, including mayo and tomato. So I did not enjoy my lunch either time. Please double check orders, especially on a redo.
I went in to get a sandwich had the worst experience I've ever had at a sandwich place and the sandwich was very very mid ima stick to subway👍
I'd like to start by saying the management has gone down hill drastically. IS IT THAT HARD TO TELL PEOPLE TO MAKE A SANDWICH. Management is poor, Service is just as nice and the atmosphere will make your throat close up. But no let's not complain atleast it's a a job right. WRONG job and slave work are two different things(I'm black it's fine and kinda funny).just be better that's literally it 🤷🏾
Restaurantji Recommends
The Jimmy Peppers gave me a really red and sickly hooter cooter
Really fast sandwich shop. Most of the time it takes them about a minute after you order to put your food out. Friendly, trendy and cheap(ish). It's not the best place to dine in - it would probably feel a little awkward. But we take the food out and it's nice.
I ordered a sandwich which not only took nearly two hours to be delivered, i received it as a soggy mess, and wasn’t even close what I ordered, it was a completely different sandwich then the one I ordered and what was on the receipt. It contained ingredients I am allergic too so I couldn’t even try to make the best of the mistake.
Never got my orders...
We got our lunch boxes from there.
The sandwich was good.
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