Papa Murphy's | Take 'N' Bake Pizza
1475 S Grand Ave, Pullman
(509) 334-9733
Recent Reviews
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I placed my order by phone with adjusted toppings, when I arrived to pickup my pizza it was a normal Cowboy pizza with no adjustments. It was my fault. The staff made me a new pizza with all my adjustments in a couple of minutes. They are the best!
Atmosphere: 5
Food: 5
Service: 5
Tasty crustless pizza when you can't have gluten or sugar
Atmosphere: 5
Food: 5
Service: 5
Always friendly and efficient. They have the BEST cheese bread and keto options!
Atmosphere: 5
Food: 5
Service: 5
Pullman Papa Murphy’s never disappoints!
Atmosphere: 5
Food: 5
Service: 5
You need more staff
Atmosphere: 3
Food: 4
Service: 3
Always prompt and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon, Cheesy Pepperoni Pizza, Vegetarian Pizza, Hawaiian Pizza, Herb Chicken Mediterranean Pizza
The employees are always so kind. They’ve never gotten my order wrong. We eat pizza every Friday night, so I’m at Papa Murphy’s often. They do a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Chicken, Chicken Bacon, Stuffed Pizza, Monkey Breads, Papa's All Meat Pizza, Cheesy Pepperoni Pizza, Cowboy, Hawaiian, 13 99 Large Cheesy Stuffed Crust, Murphy's Combo Pizza, Hawaiian Pizza
UPDATE: As you can see, the owner reached out and gave me a form to fill out with my name and contact info. I did this. I never heard back. I called the store on Dec. 6 and talked to Matt who was extremely apathetic. When I told him that this was trying to take of something that they had messed up on, nothing changed. So I said, "OK, I guess I'll just called corporate." He said "OK, have a good day" and then hung up on me. Nice.
Meh. I've now had THREE times in a row that have been bad. The last time, for some reason, I had to stop them because they tried to give me the wrong pizza, then argue with me when I told them. Yes, she said sorry. But I shouldn't have to go 10 rounds with someone because they're indignant about it. Glad I caught it before leaving the store with someone else's pizza.
Two times ago, I got mine home and realized that the toppings on mine were wrong. I wanted a cowboy and they gave me a murphy's combo. This was a problem due to one of the toppings specifically that two people in my house won't eat. You can think that's picky but we're the ones paying to have this made.
The last one was even sillier but my son didn't know when he picked it up. But instead of a family all-meat and a large Thai chicken, they did a family Thai chicken and large all-meat. It was like they saw the ticket and were moving to fast and just got them switched. It happens.
But after three times, it's not a mistake, it's a mentality. Further, when I called to talk to someone, they said they were busy and asked me to call back. Except, I had just got my pizza and realized the issue. So, what they're saying is that because I picked my meal up, I wasn't as important as another customer who hadn't. Like, why are we prioritizing? Why not prioritize getting the older order right first?
Atmosphere: 1
Food: 2
Service: 1
Very good service and friendly staff. Product is very good as well, though prices have gone up dramatically the past few years.
Parking: Pullman store has good parking and lot is appropriate for the clientele.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Pizza, Papa's All Meat Pizza, Cowboy, Herb Chicken Mediterranean Pizza
Excellent Pizza! Plenty of toppings and sauce. Easy to order on the app. Pullman store was excellent!! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cowboy
Restaurantji Recommends
My order is always ready and they know me when I arrive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Pizza, Cowboy, Hawaiian Pizza
Great Service, quality ingredients.
Atmosphere: 5
Food: 5
Service: 5
Easily ordered online and the pizza was ready when I arrived! Very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cowboy, Hawaiian Pizza
Twice now I have received a pizza with the wrong toppings. This time, like the last time, it is ruined. I can't eat it or fix it. I have now invested over 60$ on food I cannot even eat. I want a refund and maybe a pizza I can actually eat.
Atmosphere: 4
Food: 1
Service: 4
I got a large Murphys combo it was awesome
Atmosphere: 5
Food: 5
Service: 5
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