We had a long day and decided to stop and get food. The person who took the order was extremely rude and upset by our order, he made snotty remarks because he had to make tacos. The tacos were awful looking, greasy and there was some gross hair in one of them. We ended up just throwing them away. The hamburgers and fries were cold. We ordered the burgers with no onions and they had onions on them, or they had onion taste, like they just scraped off the onions, and the chicken sandwich was burnt. We never order meals because they are over priced and not worth it, but as I stated, it was a long and busy day, it just seemed easier. We will NEVER order meals again! This was one of the worst services we've ever gotten. I should have just drove right through and went to the Burger King next door. I will say the lady at the window was polite.
Food: 1
Service: 1
dreamer. taurus
Hida has the best customer service skills. So warm and bubbly
Service: 5
ML B
Since the reorganization each location is hit or miss; some get it right, while the next one burns the patties, or the fries are stale. If you know of a location that gets your food correct most of the time stick with it.
Atmosphere: 3
Food: 3
Service: 3
Beverly J.
The coca cola was pure soda water
Atmosphere: 2
Food: 2
Service: 2
AMBER JESKA
Drive thru gentleman, font tattoo on left wrist VERY friendly. Food was made perfect. They gave me some extra sauces. Keeping slaying
Atmosphere: 5
Food: 5
Service: 5
Cynthia Gutierrez
Worst place ever. 0 stars. Wrong order and bad attitude, super rude over the drive thru. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Aidan Willett Gutierrez
Rude employees, cold food, and not correct order where we specifically asked for things not on the food and it was on it. Bad all around.
Atmosphere: 1
Food: 1
Service: 1
Cindi Fielder
Sourdough jack wasn't hot and the bread was soggy 😢
Recommended dishes: Sourdough Jack
Gabriel Luna
I ordered a combo just now and the delivery guy came and told me they refused to give the drink with the combo even though he showed them it was part of my order and the fries were also missing.
The worst fast food place i have ever been to. Not only well I never come back to this one I well not be back to another one. Super slow and rude.
Atmosphere: 1
Food: 1
Service: 1
Dominique Radke
Hello , I just want to give praise on how you guys don’t discriminate those with disabilities and allow them to have jobs . Much respect I’ve noticed within the years with different workers at this jack in the box , it melts my heart that you give that chance to let anyone shine . Thank you
Biarki Viorandr
Today was a really good day for me and I decided to help a person that was holding a sign by taking them inside to eat. I bought the person a milkshake, fries and a double bacon cheeseburger because they looked hungry. A milkshake was spilled. We both got milkshake on our hands trying to clean it up and I asked if the bathroom was available and what the code was and I was told it was locked and it was out of order. I’ve then saw a guy coming from the bathroom and asked him if the door was open and if it was working, he said yes it was. I went back and I checked, and I was able to wash my hands except for the gentleman who I had fed wasn’t able to wash his.
Business is the worst. You should give someone the use of a bathroom because they’re homeless if they are a customer and they should be able to use the restroom. This is the absolute worst Jack-in-the-Box that I have ever been to. You can look at that person’s photo that I included in my review.
I would probably give more stars if the person who served me which was employee J at 2:25:36 p.m. on January 23, 2025 hadn’t lied to me about the bathroom being out of service. This is just bas service.
Atmosphere: 3
Food: 4
Service: 1
Customer S
Guy working drive thru 1/27/25 at 6AM is very rude
Atmosphere: 1
Food: 1
Service: 1
Riley Harmon
On a random Monday night they aren’t open or answering the phone…
For a fast food place, this one was great
Atmosphere: 5
Food: 5
Service: 5
We had a long day and decided to stop and get food. The person who took the order was extremely rude and upset by our order, he made snotty remarks because he had to make tacos. The tacos were awful looking, greasy and there was some gross hair in one of them. We ended up just throwing them away. The hamburgers and fries were cold. We ordered the burgers with no onions and they had onions on them, or they had onion taste, like they just scraped off the onions, and the chicken sandwich was burnt. We never order meals because they are over priced and not worth it, but as I stated, it was a long and busy day, it just seemed easier. We will NEVER order meals again! This was one of the worst services we've ever gotten. I should have just drove right through and went to the Burger King next door.
I will say the lady at the window was polite.
Food: 1
Service: 1
Hida has the best customer service skills. So warm and bubbly
Service: 5
Since the reorganization each location is hit or miss; some get it right, while the next one burns the patties, or the fries are stale. If you know of a location that gets your food correct most of the time stick with it.
Atmosphere: 3
Food: 3
Service: 3
The coca cola was pure soda water
Atmosphere: 2
Food: 2
Service: 2
Drive thru gentleman, font tattoo on left wrist VERY friendly. Food was made perfect. They gave me some extra sauces. Keeping slaying
Atmosphere: 5
Food: 5
Service: 5
Worst place ever. 0 stars. Wrong order and bad attitude, super rude over the drive thru. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Rude employees, cold food, and not correct order where we specifically asked for things not on the food and it was on it. Bad all around.
Atmosphere: 1
Food: 1
Service: 1
Sourdough jack wasn't hot and the bread was soggy 😢
Recommended dishes: Sourdough Jack
I ordered a combo just now and the delivery guy came and told me they refused to give the drink with the combo even though he showed them it was part of my order and the fries were also missing.
Restaurantji Recommends
The worst fast food place i have ever been to. Not only well I never come back to this one I well not be back to another one. Super slow and rude.
Atmosphere: 1
Food: 1
Service: 1
Hello , I just want to give praise on how you guys don’t discriminate those with disabilities and allow them to have jobs . Much respect I’ve noticed within the years with different workers at this jack in the box , it melts my heart that you give that chance to let anyone shine . Thank you
Today was a really good day for me and I decided to help a person that was holding a sign by taking them inside to eat. I bought the person a milkshake, fries and a double bacon cheeseburger because they looked hungry. A milkshake was spilled. We both got milkshake on our hands trying to clean it up and I asked if the bathroom was available and what the code was and I was told it was locked and it was out of order. I’ve then saw a guy coming from the bathroom and asked him if the door was open and if it was working, he said yes it was. I went back and I checked, and I was able to wash my hands except for the gentleman who I had fed wasn’t able to wash his.
Business is the worst. You should give someone the use of a bathroom because they’re homeless if they are a customer and they should be able to use the restroom. This is the absolute worst Jack-in-the-Box that I have ever been to. You can look at that person’s photo that I included in my review.
I would probably give more stars if the person who served me which was employee J at 2:25:36 p.m. on January 23, 2025 hadn’t lied to me about the bathroom being out of service. This is just bas service.
Atmosphere: 3
Food: 4
Service: 1
Guy working drive thru 1/27/25 at 6AM is very rude
Atmosphere: 1
Food: 1
Service: 1
On a random Monday night they aren’t open or answering the phone…
Service: 1
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