I came in today to get milkshakes and fries for my granddaughters. When we tried to order, the cashier kept telling us that everything we ordered, they didn't. One of my granddaughters then asked for an ice cream cone, she said they didn't have them. The whole entire time she wore a bored face and spoke in a monotonous tone. She then asked if we wanted to order anything. My youngest granddaughter asked for four "chickee-nugees" and an apple juice, the other granddaughter asked for a small mocha frap and a small fries after that she looked up at me disapprovingly and asked me what I wanted. I said a cheeseburger and a small strawberry-banana smoothie. She then rang the order through and said it came to $21 and some change. I thought that was kind of steep for what we ordered, but I paid and we went and sat down. I happened to glance down at the receipt and saw that not only was she rude, she over charged me. She charged me $5.99 for a Happy Meal and .29 extra for the apple juice. There were people waiting for their food for a long time and to top it all off my granddaughter watched her make a frapp for someone else and then dip rinsed the blender container and then make hers in the same container. It's really sad what some fast food restaurants have come to these days. We won't be eating there again.
Atmosphere: 1
Food: 2
Service: 1
Rich Timbrook
Horrible Horrible
Atmosphere: 1
Food: 1
Service: 1
Ramon
I ordered 4 sausage burritos and they were not fresh and it was hard to chew and eat. I left.
Atmosphere: 3
Food: 1
Service: 5
Ann Hibbard
I have eaten at over 100 McDonald's and this was the worst one. 310 31st avenue, Puyallup WA. How can a quarter pounder with cheese taste this bad? The grill had obviously been filthy because it had charred bits all over it (sandwich). There was only an appearance of condiments and pickles. The staff...well...not even interested in doing it right. Rude, nasty, unprofessional. etc. I've eaten better from a convenience.
Atmosphere: 1
Food: 1
Service: 1
Brynalisa Williamnena
First time ordering a sandwich and almost ate a plastic paper on my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Quarter Pounder with Cheese
Steve Thua
Nice burgers ?
Atmosphere: 5
Food: 5
Service: 4
Richard Slayton
I have nothing good to say about this particular McDonalds. The service is by far the slowest I’ve ever experienced, employees always seem angry and are generally rude and they will argue when you show them they made an order wrong. They also cost more than all other McDonald’s in the area.
Atmosphere: 1
Food: 1
Service: 1
Julie M.
The service is extremely slow. They don't have enough workers on the flior. All of them speak but very little english. I worked at this mcdonalds and I felt like I was the outsider. I didn't speak spanish so it left me feeling like I didn't belong. It was difficult doing special orders because they wouldn't do the correct items. No ambiance, your in Walmart.
Matthew Wheelock
Got our order wrong 3 times and complained about the size of our order. We were 4 kids and 2 adults.
Atmosphere: 1
Food: 3
Service: 1
Rachelle G.
I would give negative stars if I could. I called because my son and husband are both puking within a couple hrs of eating here. I spoke with a shift manager named Stephanie who was very rude and condescending. All she could say is no one else has reported getting sick off of our food and was trying to basically end the call. I asked what are protocols for food poisoning, she said she didn't know . I asked who is the manager because she says she was only shift manager (in a snotty tone) she said she didn't know who the manager was (not wanting to give me her name took her a minute to tell me, not sure Stephanie is actually her name). I told her the order number and what we ordered, she said the order number did her no good and kept asking what I ordered. I told her three times.. she just got more rude. I told her she wasn't being very nice or handling this situation well and could I please speak to someone who can help, she then hung up on me. The call was 2 minutes in length all for a rude girl to not care or wanna even talk about my child and husband being so I'll. This is not acceptable at all. The call was at 9:08pm she said she was shift manager
Food was stale and almost cold. entire atmosphere was disgusting. drink station was a mess and no ice. counters and floors were also gross. will never go back
Atmosphere: 1
Food: 1
Service: 1
J T
This place has the worst customer service I 100%personally do not recommend you waste your time here takes forever to get cold food and employees are
Food: 1
Service: 1
Eat This
You will be an old man by the time they get your order ready.
Fonna Sholes
I went to this McDonald's to order some food after shopping at Walmart. I was completely ignored whole while standing in front of 2 different employees. I gave up and went to a different fast food resterant.
Oleg B
The slowest McDonald’s I’ve seen. And didn’t give me my fries
I came in today to get milkshakes and fries for my granddaughters. When we tried to order, the cashier kept telling us that everything we ordered, they didn't. One of my granddaughters then asked for an ice cream cone, she said they didn't have them. The whole entire time she wore a bored face and spoke in a monotonous tone. She then asked if we wanted to order anything. My youngest granddaughter asked for four "chickee-nugees" and an apple juice, the other granddaughter asked for a small mocha frap and a small fries after that she looked up at me disapprovingly and asked me what I wanted. I said a cheeseburger and a small strawberry-banana smoothie. She then rang the order through and said it came to $21 and some change. I thought that was kind of steep for what we ordered, but I paid and we went and sat down. I happened to glance down at the receipt and saw that not only was she rude, she over charged me. She charged me $5.99 for a Happy Meal and .29 extra for the apple juice. There were people waiting for their food for a long time and to top it all off my granddaughter watched her make a frapp for someone else and then dip rinsed the blender container and then make hers in the same container. It's really sad what some fast food restaurants have come to these days. We won't be eating there again.
Atmosphere: 1
Food: 2
Service: 1
Horrible Horrible
Atmosphere: 1
Food: 1
Service: 1
I ordered 4 sausage burritos and they were not fresh and it was hard to chew and eat. I left.
Atmosphere: 3
Food: 1
Service: 5
I have eaten at over 100 McDonald's and this was the worst one. 310 31st avenue, Puyallup WA. How can a quarter pounder with cheese taste this bad? The grill had obviously been filthy because it had charred bits all over it (sandwich). There was only an appearance of condiments and pickles. The staff...well...not even interested in doing it right. Rude, nasty, unprofessional. etc. I've eaten better from a convenience.
Atmosphere: 1
Food: 1
Service: 1
First time ordering a sandwich and almost ate a plastic paper on my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Quarter Pounder with Cheese
Nice burgers ?
Atmosphere: 5
Food: 5
Service: 4
I have nothing good to say about this particular McDonalds. The service is by far the slowest I’ve ever experienced, employees always seem angry and are generally rude and they will argue when you show them they made an order wrong. They also cost more than all other McDonald’s in the area.
Atmosphere: 1
Food: 1
Service: 1
The service is extremely slow. They don't have enough workers on the flior. All of them speak but very little english. I worked at this mcdonalds and I felt like I was the outsider. I didn't speak spanish so it left me feeling like I didn't belong. It was difficult doing special orders because they wouldn't do the correct items. No ambiance, your in Walmart.
Got our order wrong 3 times and complained about the size of our order. We were 4 kids and 2 adults.
Atmosphere: 1
Food: 3
Service: 1
I would give negative stars if I could. I called because my son and husband are both puking within a couple hrs of eating here. I spoke with a shift manager named Stephanie who was very rude and condescending. All she could say is no one else has reported getting sick off of our food and was trying to basically end the call. I asked what are protocols for food poisoning, she said she didn't know . I asked who is the manager because she says she was only shift manager (in a snotty tone) she said she didn't know who the manager was (not wanting to give me her name took her a minute to tell me, not sure Stephanie is actually her name). I told her the order number and what we ordered, she said the order number did her no good and kept asking what I ordered. I told her three times.. she just got more rude. I told her she wasn't being very nice or handling this situation well and could I please speak to someone who can help, she then hung up on me. The call was 2 minutes in length all for a rude girl to not care or wanna even talk about my child and husband being so I'll. This is not acceptable at all. The call was at 9:08pm she said she was shift manager
Restaurantji Recommends
Food was stale and almost cold. entire atmosphere was disgusting. drink station was a mess and no ice. counters and floors were also gross. will never go back
Atmosphere: 1
Food: 1
Service: 1
This place has the worst customer service I 100%personally do not recommend you waste your time here takes forever to get cold food and employees are
Food: 1
Service: 1
You will be an old man by the time they get your order ready.
I went to this McDonald's to order some food after shopping at Walmart. I was completely ignored whole while standing in front of 2 different employees. I gave up and went to a different fast food resterant.
The slowest McDonald’s I’ve seen. And didn’t give me my fries