Sunday 10/28 This girl who works late at night is habitually late getting orders out. She's rude & appears to be high. Whenever anyone else is working, the orders are always available for pick up on time. She also locks the door and doesn't allow delivery drivers inside... 20 & 30 mins after the delivery pick up time is her average. It's inexcusable & her attitude is piss poor at best. Please replace her with someone willing to do the job properly. Her coworkers all are able to do it & and oftentimes, they don't have a second person to help 🤷♂️ This order is 20 mins late, and instead of working on it... She's doing inventory 🤦 I thought Papa John's was supposed to do it better???
Update: After waiting in my car 22 mins after the pick up time. Her male coworker comes to the door flashes the pizzas to show they are ready, leaves them on the front counter & dissappears out of view to the back of the store... The doors still locked... I wait for a second and then ring the door bell. This pisses the male off and he decides the best way to deal with that is cussing me out & screaming at the top of his lungs...
He's lucky when he opened that door that I didn't chuck the pizzas in his face and tell him to remake it.
Absolutely miserable humans and unacceptable behavior. I'll definitely be calling corporate.
Zohaib Khan
We enjoyed our freshly made pizza. Definitely come soon again
Atmosphere: 4
Food: 4
Service: 4
Bob Downie
Pizza was good, service could use some work. When I showed up to check on my pizza the employee was short and said it would be a few then turned around and walked away. Pizza quality doesn't make up for rudeness.
Atmosphere: 3
Food: 4
Service: 3
rico evans
Sorry excuse for hot wings. No sauce!
Food: 2
Service: 4
I K
Calling to order transfers you to an India call centre. Speaking with these people is a pain, it takes longer and is a waste of time. I’m not supporting a business that will outsource work like this.
Atmosphere: 1
Food: 5
Service: 1
Whitni Bushnell
Ordered at 2 30pm for delivery at 5pm. At 5 45 I called and they said sorry and it should be there soon. So frustrating as I ordered 2.5 hours in advance. The guy on the phone was very apologetic, but couldn't do anything about it
Food: 3
Service: 2
Joseph Solomon
My pizza was underdone dough was sticky… plus I asked for a couple extras and they didn’t add them.
Food: 1
Venessa Osborne
Kid-friendliness: I just want to say how awesome my experience has been with the Puyallup location. Specifically, Luke! I work in the city and occasionally order pizza during my 2 hour drive. It’s important to me that my family is getting the right order. Normally, I don’t have any snafus, but today was an exception. I called and from the moment Luke answered the phone, I received impeccable service! Thank you so very much for having an employee that understands the impact they can have with customers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Create Your Own Pizza
Gypsy mama
The manager is amazing! Something little had gotten forgotten and he made right 10x the expectation.The food is delicious and whenever Im in the mood for pizza this is the place ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Pepperoni Pizza, Create Your Own Pizza
Not much of a fan what was decent and close by.
Atmosphere: 3
Food: 2
Service: 3
Sunday 10/28
This girl who works late at night is habitually late getting orders out.
She's rude & appears to be high.
Whenever anyone else is working, the orders are always available for pick up on time.
She also locks the door and doesn't allow delivery drivers inside...
20 & 30 mins after the delivery pick up time is her average.
It's inexcusable & her attitude is piss poor at best. Please replace her with someone willing to do the job properly.
Her coworkers all are able to do it & and oftentimes, they don't have a second person to help 🤷♂️
This order is 20 mins late, and instead of working on it... She's doing inventory 🤦
I thought Papa John's was supposed to do it better???
Update: After waiting in my car 22 mins after the pick up time. Her male coworker comes to the door flashes the pizzas to show they are ready, leaves them on the front counter & dissappears out of view to the back of the store... The doors still locked... I wait for a second and then ring the door bell. This pisses the male off and he decides the best way to deal with that is cussing me out & screaming at the top of his lungs...
He's lucky when he opened that door that I didn't chuck the pizzas in his face and tell him to remake it.
Absolutely miserable humans and unacceptable behavior. I'll definitely be calling corporate.
We enjoyed our freshly made pizza. Definitely come soon again
Atmosphere: 4
Food: 4
Service: 4
Pizza was good, service could use some work. When I showed up to check on my pizza the employee was short and said it would be a few then turned around and walked away. Pizza quality doesn't make up for rudeness.
Atmosphere: 3
Food: 4
Service: 3
Sorry excuse for hot wings. No sauce!
Food: 2
Service: 4
Calling to order transfers you to an India call centre. Speaking with these people is a pain, it takes longer and is a waste of time. I’m not supporting a business that will outsource work like this.
Atmosphere: 1
Food: 5
Service: 1
Ordered at 2 30pm for delivery at 5pm. At 5 45 I called and they said sorry and it should be there soon. So frustrating as I ordered 2.5 hours in advance. The guy on the phone was very apologetic, but couldn't do anything about it
Food: 3
Service: 2
My pizza was underdone dough was sticky… plus I asked for a couple extras and they didn’t add them.
Food: 1
Kid-friendliness: I just want to say how awesome my experience has been with the Puyallup location. Specifically, Luke! I work in the city and occasionally order pizza during my 2 hour drive. It’s important to me that my family is getting the right order. Normally, I don’t have any snafus, but today was an exception. I called and from the moment Luke answered the phone, I received impeccable service! Thank you so very much for having an employee that understands the impact they can have with customers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Create Your Own Pizza
The manager is amazing! Something little had gotten forgotten and he made right 10x the expectation.The food is delicious and whenever Im in the mood for pizza this is the place ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust, Pepperoni Pizza, Create Your Own Pizza
Restaurantji Recommends
do not get the Alfredo pizza.Great service and great folks .
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Create Your Own Pizza
If you want a good pizza go here one of the best in town
It's ok. Not super helpful but got a hot good pizza.
Atmosphere: 2
Food: 4
Service: 3
Very clean, very friendly, and very quick. Thank you guys.
Atmosphere: 5
Food: 5
Service: 5
The pizza was good
Atmosphere: 5
Food: 5
Service: 5
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