I’ve always enjoyed coming to this Bigfoot location, and the employees have been absolutely amazing. Kara, Tiffany, and Sophia were especially wonderful, and it’s genuinely sad to see them go. Shay has also been AMAZING and is still there, and I hope she gets the recognition she truly deserves. The staff overall has always been kind, welcoming, and hardworking.
Unfortunately, my experience has changed due to the manager’s behavior. She is rude, condescending, and disrespectful, and her facial expressions and attitude toward customers are unprofessional. Even though this is a small coffee shop, customer service still matters, and the way she interacts with people reflects poorly on the location.
Because of this, I can no longer recommend this Bigfoot location. This decision is solely based on the manager, not the rest of the staff, who deserve recognition for their kindness and professionalism
Atmosphere: 1
Food: 3
Service: 1
Mike Barney
It's espresso stand 24/7
Atmosphere: 5
Food: 5
Service: 5
Jeff Mounts
Good place to go
Tyanna Santana
I just went to this location I regularly come here but whoever is working the afternoon NEEDS to go back to training. My coffee isn’t coffee it’s just milk. My red bull I purchased is just milk. (I specifically asked for light cream). I tried to give her the benefit of the doubt but my drinks have consistently tasted like just milk. Highly disappointed don’t go in the afternoon.
Atmosphere: 3
Food: 1
Service: 5
Jennifer Livingston
Always a friendly smile and wonderful service from the night gals ♥︎
Atmosphere: 5
Food: 5
Service: 5
Pearl Lee
Late review as this was the BigFoot Java my boyfriend and I frequented when he lived in Puyallup and when we lived in Puyallup for a year. This location is the better BigFoot Java location in Puyallup as the other one does not know how to make drinks as they frequently mess up or it just tastes awful. They are also always efficient and we never have to wait long to receive our drinks. We have never had a bad drink here and the baristas here are always so kind to us and our fur babies. We come by for the monthly drinks and they are always made to perfection.
The location is a bit unfortunate to get into if it gets too busy but we have never had an issue as we come during their non-peak hours. This is the one to go to in Puyallup if you want Bigfoot Java!
Atmosphere: 5
Food: 5
Service: 5
Ryan p
Upon asking for a 2nd cup to split my smoothie with my son, I was told that I could not do that. Company policy she says. I said can I purchase a cup? She said no, I asked if I could purchase a glass of water she said no. Company policy. Very polite, but I won’t be back Because this company purely puts profits over the real customer service .
Atmosphere: 3
Food: 4
Service: 4
Charisse Laquio
Horrible and rude
Atmosphere: 1
Food: 1
Service: 1
JessaLee Erlewine
Drinks were like water and burnt coffee manager was very very rude and rolled her eyes when I asked for mine remade. Which is dumb because I get the same drink every time and it's never this color or taste or consistency and the manager is telling me that's just how it is. I guess when you make bad coffee that's how it is
Atmosphere: 1
Food: 1
Service: 1
Zemetrius McNeal
My kids love this place. Sometimes waking me up in the middle of the night to go here. Because they are 24, 7 I believe. Their drinks and service are amazing. Most of the people working here have my kids drinks memorized. Its not just a coffee stand. They have something for everyone.
The ladies were fabulous and friendly! Coffee was delicious, great spot for a caffeine, munchie fix.
Atmosphere: 5
Food: 5
Service: 5
Amanda Tafoya
Karma Steph! Karma! Treating people with decency has nothing to do with your job. If you think it’s ok to treat people poorly cuz it’s your last day on a job you have some serious issues. Just remember Karma is real and how you treat people regardless of what they can do for you is a reflection of yourself and will always catch up to you.
Atmosphere: 1
Service: 1
Grace Denny
While I like their breakfast sandwich, the price of the coffee drinks is crazy. Why are they charging extra for sugar free flavors? I understand extra for white coffee, different milks. They don't cost more. Other places are starting to charge all this extra stuff. Some even put on a service fee. Guess I'm giving up coffee drinks.
Atmosphere: 3
Food: 5
Service: 3
Luanne Rogers
The best stop to my morning commute!!!! Coffee is great everytime
Atmosphere: 5
Food: 5
Service: 5
Carolyn Ellis
BigFoot Java makes the best best frappes in the world and the people are always amazing
I’ve always enjoyed coming to this Bigfoot location, and the employees have been absolutely amazing. Kara, Tiffany, and Sophia were especially wonderful, and it’s genuinely sad to see them go. Shay has also been AMAZING and is still there, and I hope she gets the recognition she truly deserves. The staff overall has always been kind, welcoming, and hardworking.
Unfortunately, my experience has changed due to the manager’s behavior. She is rude, condescending, and disrespectful, and her facial expressions and attitude toward customers are unprofessional. Even though this is a small coffee shop, customer service still matters, and the way she interacts with people reflects poorly on the location.
Because of this, I can no longer recommend this Bigfoot location. This decision is solely based on the manager, not the rest of the staff, who deserve recognition for their kindness and professionalism
Atmosphere: 1
Food: 3
Service: 1
It's espresso stand 24/7
Atmosphere: 5
Food: 5
Service: 5
Good place to go
I just went to this location I regularly come here but whoever is working the afternoon NEEDS to go back to training.
My coffee isn’t coffee it’s just milk.
My red bull I purchased is just milk. (I specifically asked for light cream).
I tried to give her the benefit of the doubt but my drinks have consistently tasted like just milk.
Highly disappointed don’t go in the afternoon.
Atmosphere: 3
Food: 1
Service: 5
Always a friendly smile and wonderful service from the night gals ♥︎
Atmosphere: 5
Food: 5
Service: 5
Late review as this was the BigFoot Java my boyfriend and I frequented when he lived in Puyallup and when we lived in Puyallup for a year. This location is the better BigFoot Java location in Puyallup as the other one does not know how to make drinks as they frequently mess up or it just tastes awful. They are also always efficient and we never have to wait long to receive our drinks. We have never had a bad drink here and the baristas here are always so kind to us and our fur babies. We come by for the monthly drinks and they are always made to perfection.
The location is a bit unfortunate to get into if it gets too busy but we have never had an issue as we come during their non-peak hours. This is the one to go to in Puyallup if you want Bigfoot Java!
Atmosphere: 5
Food: 5
Service: 5
Upon asking for a 2nd cup to split my smoothie with my son, I was told that I could not do that. Company policy she says. I said can I purchase a cup? She said no, I asked if I could purchase a glass of water she said no. Company policy. Very polite, but I won’t be back Because this company purely puts profits over the real customer service .
Atmosphere: 3
Food: 4
Service: 4
Horrible and rude
Atmosphere: 1
Food: 1
Service: 1
Drinks were like water and burnt coffee manager was very very rude and rolled her eyes when I asked for mine remade. Which is dumb because I get the same drink every time and it's never this color or taste or consistency and the manager is telling me that's just how it is. I guess when you make bad coffee that's how it is
Atmosphere: 1
Food: 1
Service: 1
My kids love this place. Sometimes waking me up in the middle of the night to go here. Because they are 24, 7 I believe. Their drinks and service are amazing. Most of the people working here have my kids drinks memorized. Its not just a coffee stand. They have something for everyone.
Atmosphere: 5
Service: 5
Restaurantji Recommends
The ladies were fabulous and friendly! Coffee was delicious, great spot for a caffeine, munchie fix.
Atmosphere: 5
Food: 5
Service: 5
Karma Steph! Karma! Treating people with decency has nothing to do with your job. If you think it’s ok to treat people poorly cuz it’s your last day on a job you have some serious issues. Just remember Karma is real and how you treat people regardless of what they can do for you is a reflection of yourself and will always catch up to you.
Atmosphere: 1
Service: 1
While I like their breakfast sandwich, the price of the coffee drinks is crazy. Why are they charging extra for sugar free flavors? I understand extra for white coffee, different milks. They don't cost more. Other places are starting to charge all this extra stuff. Some even put on a service fee. Guess I'm giving up coffee drinks.
Atmosphere: 3
Food: 5
Service: 3
The best stop to my morning commute!!!!
Coffee is great everytime
Atmosphere: 5
Food: 5
Service: 5
BigFoot Java makes the best best frappes in the world and the people are always amazing
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