Subway

11012 Canyon Rd E Suite 9, Puyallup
(253) 531-5118

Recent Reviews

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Richelle Wedgeworth

Mobile order was wrong— phones are broken so you cannot call- staff insisted we had to correct it in the app- told them that’s not possible- the refused to provide contact for the owners or for management— told us to come back that is was above her pay grade to assist. Worst customer service experience and it seems to be a trend. They treat you like crap and mess up your order and refuse to do anything to remedy the issue.

Atmosphere: 1

Food: 1

Service: 1

Lalit

Entered inside at 8.33. She (A woman working inside) isn’t accepting cash. Only card.
Then she told she is going to close so “ No cash”.
Never coming back.

Atmosphere: 1

Food: 1

Service: 1

Robert Bowerstick

ordered some take out and ended up sick after getting bad food. don't dine at this location.

Atmosphere: 3

Food: 1

Service: 3

Jessica Cuff

Mobile ordered.
They got the order wrong, delivery person was great; and apparently NOBODY PICKS UP THE PHONE. Sandwich missing items, not toasted. How can I get a refund if no one answers?

Food: 1

Service: 1

Darien Schuh

Slow and dirty. Burnt food. Now no longer takes any coupons at including paper. Steer clear of this place

Atmosphere: 1

Food: 3

Service: 1

Trent Edwards

No bathroom to wash your hands before eating your sandwich. I understand not having a public bathroom to everyone, but not even for paying customers? ??‍♂️

Atmosphere: 2

Service: 3

rhoda knight

Busy Sunday afternoon, the service was excellent. Our sandwiches were so fresh.Delicious!

Atmosphere: 5

Food: 5

Service: 5

Alikat Garcia

Went in and had a buy 3 footlongs for 19.99 they people there won't take those types of coupons. There is nothing posted anywhere when you walk in saying that they don't take them. The people that were working were not nice about telling you that either. Just heads up if you go in with a coupon there. Ended up paying 40$ for 3 sandwiches around 13$ each...fyi

Atmosphere: 2

Food: 4

Service: 2

Jamie Craig

Did a pick up order. Only one layer of meat so basically ate a piece of bread with lots of lettuce too much mustard when asked for less, not enough mayo when asked for more.. bad lunch will not order again

Atmosphere: 2

Food: 1

Service: 1

Peter Z

I’ve been hear lots and the staff is always friendly and does a good job. Clean. No problems.

Atmosphere: 5

Food: 5

Service: 5

Rachelle Cooper

Zero customer service, food was cold and old

Atmosphere: 1

Food: 1

Service: 1

Jim Putman

They lost my business today. When they prioritize call in orders over walk in customers that's bad for business and I'll take mine elsewhere. Stood there for more than 10 minutes being ignored as they were to busy to take my order while they were starting new orders off of the computer device. Took my business elsewhere

Service: 1

Thomas Jugueta

In person it wasn't bad service wise, however this place doesn't fully cook their bread or food and when we called asking for either a refund or sandwich remake all they could say was "that's above my pay grade"

Atmosphere: 1

Food: 1

Service: 3

Sergio

Employee was very friendly but stressed.Establishment owner should be ashamed for only having one employee on per shift.

Atmosphere: 1

Food: 1

Service: 1

Sadie Ouellette

Says they close at 930 I have letting the phone ring and ring since I got all the way home only to find that one of my sandwiches is completely wrong.. I have no idea how because it was a footlong turkey and I wanted half of it toasted. Sounds easy right. That's what I thought but the second half (it was rolled separately) is roast beef or something. But they won't answer the phone and it's 905 pm. Real nice

Atmosphere: 2

Food: 4

Service: 2

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