Came to pick up an order to be ready at 7:19 at 7:30. Was told that “they’re still working on it” but in reality the girl never rang it in. Came back at 7:50 and was told that the kitchen was very backed up. My order would of been ready if it was rang in properly when the order was placed! Horrible customer service and experience. Will NEVER come back and will tell all my friends as well.
NK J
Very very bad service, I ordered vegetarian fried rice and noodles, order was delayed by 1.5 hrs and they delivered chicken fried rice, called them several times to check order status and the guy at the restaurant was very rude. Food tastes stale and very bad..
Abhishek Bhatia
Food is very good and tasty. The only issue is that the portion sizes are bigger than 1 person can eat. The price to portion ratio might be equal to average restaurant but if 2 person want to order 2 separate dishes, it will be difficult to finish. I tried cream fish and was too rich to finish by 1 person.
Senthil Laguduva
Ordered from here on Feb 2021 after a while and none of the nine different items were acceptable/okay. The meat was dry and gravy was very pasty. Not even the Roti Kanai was enjoyable. Ordered directly from the stores website. Would have requested a full refund if it were it were one of the food delivery apps. First review ever, experience was that bad. One star is too much.As of the time of this post the place has a 3.8 rating which is very misleading according to my experience and some reviews after Dec 2020.
Balan PR
Ordered lunch for my wife's birthday (02/20/21) as we all like indo-chinese food. Completely messed up our lunch - 3 out of 8 items not delivered or partial delivery, rest of the items were bland and tasteless, we felt sorry sharing it with our guests. Disappointed with both quality of food and service. Now I seek their refunding my $ for what they didn't deliver at the least.
Ruturaj
TLDR: go to bellevue location.I have dined at various Inchin's Bamboo gardens. This one has the worst food and they got my pick up order wrong. Bellevue location is much better.
Ankit
food has been consistently below expectations the last few times. Pav Bhaji's bhaji was sub par in taste and consistency. The main dish has tomato ketchupy flavor in it. Vada Pav was averagish as well. The worst was Saag Paneer where it was difficult to find Saag in it, it was all Paneer with some garnish of saag leaves. The pickup experience has always been harrowing where I'd have to wait for 15mins more than the expected time, and that too among a host of other people who are similarly waiting on their pickup orders. I am going to avoid this the nest time, I guess their marketing and very India like Asia food menu is what draws up people like me to them, but none of it was to write home about and lately have been more disappointing.
Ram Alluri
This is horrible service. We live out of town, so ordered online and drove all the way to pickup from this place. We patiently waited for 20minutes after the scheduled pickup time they gave us and even then the hostess told us it will take at-least another 20 minutes. (In fact it appeared that they didn’t even start on our order till I asked them about our order).There were many more people waiting there too and it didn’t look like I would get my order anytime soon. This was horrible service and a complete waste of time.HORRIBlE EXPERIENCE.
Anu Sripathi
Even tho Google shows curbside the restaurant does not have curbside. You have to walk through the long passage to get your take out. Please fix it as it is misleading
Hamid Zia
Extremely disappointed by service. Picked up a to-go order and found totally different dishes than what I actually ordered. I Kept calling for 30 min, never picked up the phone, voice mail is full and no courtesy to call back. Now it is closing time and I cannot even go back. Please have your voice mail box empty and have the courtesy to call back otherwise.This actually has happened second time that we got different stuff from actual order that was placed.
Yesterday we ordered chicken65 fried rice and instead I got paneer (tofu) and I called them but there voice mail is full. I mean, I paid for the chicken and got Tofu. Wow. I literally just had rice as I can't eat Paneer at all. Very much disappointed. Bad service.
Liliana Oconnell
My fav location for delicious Asian food. One of the best spots of its kind in the area. Ambience is similar to Fresno's scene.
swati agarwal
Ordered Manchow Soup, Paneer 65 and hakka ?. It was takeout and everything was cold. Soup was a big disappointment. The quantity was not even 8oz and no noodles for manchow soup. When I asked for noodles, they said we don’t provide. I had them when dined in 2 yrs bk. Even the box for Paneer 65 was 3/4 full. I had better experience at Bellevue location. Never ordering from this location again.
Mukhtar Haider Malik
Excellent chinese restaurant in Redmond, nicely decorated with conventional chinese stuff particularly terracotta fighters archives, yummy chinese food and nicely serving staff
Prabhat Pandey
Found Meat in vegetarian food. I ordered Veg Chili Garlic noodle together with other items and insisted that all my items are vegetarian without meat. But when I opened my To Go order, found meat in Veg Chili Garlic noodle. My family dinner got ruined. Called them back and manager replaced the food later in the night with mention that sometime these *small* mistakes happen, really ?
Came to pick up an order to be ready at 7:19 at 7:30. Was told that “they’re still working on it” but in reality the girl never rang it in. Came back at 7:50 and was told that the kitchen was very backed up. My order would of been ready if it was rang in properly when the order was placed! Horrible customer service and experience. Will NEVER come back and will tell all my friends as well.
Very very bad service, I ordered vegetarian fried rice and noodles, order was delayed by 1.5 hrs and they delivered chicken fried rice, called them several times to check order status and the guy at the restaurant was very rude. Food tastes stale and very bad..
Food is very good and tasty. The only issue is that the portion sizes are bigger than 1 person can eat. The price to portion ratio might be equal to average restaurant but if 2 person want to order 2 separate dishes, it will be difficult to finish. I tried cream fish and was too rich to finish by 1 person.
Ordered from here on Feb 2021 after a while and none of the nine different items were acceptable/okay. The meat was dry and gravy was very pasty. Not even the Roti Kanai was enjoyable. Ordered directly from the stores website. Would have requested a full refund if it were it were one of the food delivery apps. First review ever, experience was that bad. One star is too much.As of the time of this post the place has a 3.8 rating which is very misleading according to my experience and some reviews after Dec 2020.
Ordered lunch for my wife's birthday (02/20/21) as we all like indo-chinese food. Completely messed up our lunch - 3 out of 8 items not delivered or partial delivery, rest of the items were bland and tasteless, we felt sorry sharing it with our guests. Disappointed with both quality of food and service. Now I seek their refunding my $ for what they didn't deliver at the least.
TLDR: go to bellevue location.I have dined at various Inchin's Bamboo gardens. This one has the worst food and they got my pick up order wrong. Bellevue location is much better.
food has been consistently below expectations the last few times. Pav Bhaji's bhaji was sub par in taste and consistency. The main dish has tomato ketchupy flavor in it. Vada Pav was averagish as well. The worst was Saag Paneer where it was difficult to find Saag in it, it was all Paneer with some garnish of saag leaves. The pickup experience has always been harrowing where I'd have to wait for 15mins more than the expected time, and that too among a host of other people who are similarly waiting on their pickup orders. I am going to avoid this the nest time, I guess their marketing and very India like Asia food menu is what draws up people like me to them, but none of it was to write home about and lately have been more disappointing.
This is horrible service. We live out of town, so ordered online and drove all the way to pickup from this place. We patiently waited for 20minutes after the scheduled pickup time they gave us and even then the hostess told us it will take at-least another 20 minutes. (In fact it appeared that they didn’t even start on our order till I asked them about our order).There were many more people waiting there too and it didn’t look like I would get my order anytime soon. This was horrible service and a complete waste of time.HORRIBlE EXPERIENCE.
Even tho Google shows curbside the restaurant does not have curbside. You have to walk through the long passage to get your take out. Please fix it as it is misleading
Extremely disappointed by service. Picked up a to-go order and found totally different dishes than what I actually ordered. I Kept calling for 30 min, never picked up the phone, voice mail is full and no courtesy to call back. Now it is closing time and I cannot even go back. Please have your voice mail box empty and have the courtesy to call back otherwise.This actually has happened second time that we got different stuff from actual order that was placed.
Restaurantji Recommends
Yesterday we ordered chicken65 fried rice and instead I got paneer (tofu) and I called them but there voice mail is full. I mean, I paid for the chicken and got Tofu. Wow. I literally just had rice as I can't eat Paneer at all. Very much disappointed. Bad service.
My fav location for delicious Asian food. One of the best spots of its kind in the area. Ambience is similar to Fresno's scene.
Ordered Manchow Soup, Paneer 65 and hakka ?. It was takeout and everything was cold. Soup was a big disappointment. The quantity was not even 8oz and no noodles for manchow soup. When I asked for noodles, they said we don’t provide. I had them when dined in 2 yrs bk. Even the box for Paneer 65 was 3/4 full. I had better experience at Bellevue location. Never ordering from this location again.
Excellent chinese restaurant in Redmond, nicely decorated with conventional chinese stuff particularly terracotta fighters archives, yummy chinese food and nicely serving staff
Found Meat in vegetarian food. I ordered Veg Chili Garlic noodle together with other items and insisted that all my items are vegetarian without meat. But when I opened my To Go order, found meat in Veg Chili Garlic noodle. My family dinner got ruined. Called them back and manager replaced the food later in the night with mention that sometime these *small* mistakes happen, really ?
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