So is the franchise owner not concerned about how horrible this location is? There are so few places to get fried chicken here and I've gotten to a point where id rather just make it. Every single time I order deliver the order is either wrong, missing items, or the food quality is terrifying. I got a bucket of fried chicken tonight and the bones are broken and picked apart looking, the breading has completely fallen off. Don't think I'll be doing that again
Food: 1
Service: 1
Nana
The have sign on their windows said open at 10am but actually they won't be open until 11am
D H
KFC app and Google Maps show this location is supposed to be open at 10am. Go through the drive thru and they tell me they don’t open for another half an hour. Do they make their own hours??
Service: 1
P
The supervisor or manager is super unfriendly.
Adam
The odds of getting your order wrong are higher than getting it right at this KFC. I don't know what's going on, but if it isn't the small things like leaving out the sauce that you ordered with your food or missing a random small item, it's swapping out everything you ordered for something completely random or not propagating directions through the app correctly so that the delivery driver then drops it off at some random other house (and then when you try to get your money back because you never received your food, they end up having to try and battle it out with Door Dash and just straight up never refund you).
I can only imagine when they swap out random stuff in place of what I ordered it's because they've run out of supplies. But if that were the case, then can't you just cancel or refund the order instead??? Or better yet, have a functioning app that prevents you from ordering something you can't fulfill in the first place — you know, like every other restaurant chain that exists with an app!?
No, I don't want fried chicken randomly when I ordered a chicken sandwich. I want the damn chicken sandwich or I want my money back.
Food: 3
Service: 1
Jason L
This KFC location in Redmond is smaller than most, with a tight parking lot that can get crowded quickly. The inside layout felt cramped, and unfortunately, the cleanliness was poor especially the restrooms, which required a PIN and were in bad shape. Service from the cashier was noticeably poor during my visit, lacking any real effort or friendliness. There is a drive-thru option, but even then, the food came out lukewarm. This is not what you’d expect from a place that prides itself on hot fried chicken. It just didn’t feel like a well-managed location overall.
Efficient: No First-Time Friendliness: No Would I Return: No
JY review
Atmosphere: 1
Food: 2
Service: 1
bych.white Акимов
Very slow. Doesn't even know how to treat customers!
Atmosphere: 1
Service: 1
Lucas Zhu
It matches what you'd expect from the KFC 😋
Atmosphere: 4
Food: 4
Service: 4
DavPDHd
This was my first time going to this specific kfc and I ordered a meal that came with a mac and cheese. While I was eating the mac and cheese I noticed a hair on it and I was immediately disgusted and lost my appetite. I don’t even have black hair so it was from one of the workers. I wouldn’t recommend coming to this location.
So is the franchise owner not concerned about how horrible this location is? There are so few places to get fried chicken here and I've gotten to a point where id rather just make it. Every single time I order deliver the order is either wrong, missing items, or the food quality is terrifying. I got a bucket of fried chicken tonight and the bones are broken and picked apart looking, the breading has completely fallen off. Don't think I'll be doing that again
Food: 1
Service: 1
The have sign on their windows said open at 10am but actually they won't be open until 11am
KFC app and Google Maps show this location is supposed to be open at 10am. Go through the drive thru and they tell me they don’t open for another half an hour. Do they make their own hours??
Service: 1
The supervisor or manager is super unfriendly.
The odds of getting your order wrong are higher than getting it right at this KFC. I don't know what's going on, but if it isn't the small things like leaving out the sauce that you ordered with your food or missing a random small item, it's swapping out everything you ordered for something completely random or not propagating directions through the app correctly so that the delivery driver then drops it off at some random other house (and then when you try to get your money back because you never received your food, they end up having to try and battle it out with Door Dash and just straight up never refund you).
I can only imagine when they swap out random stuff in place of what I ordered it's because they've run out of supplies. But if that were the case, then can't you just cancel or refund the order instead??? Or better yet, have a functioning app that prevents you from ordering something you can't fulfill in the first place — you know, like every other restaurant chain that exists with an app!?
No, I don't want fried chicken randomly when I ordered a chicken sandwich. I want the damn chicken sandwich or I want my money back.
Food: 3
Service: 1
This KFC location in Redmond is smaller than most, with a tight parking lot that can get crowded quickly. The inside layout felt cramped, and unfortunately, the cleanliness was poor especially the restrooms, which required a PIN and were in bad shape. Service from the cashier was noticeably poor during my visit, lacking any real effort or friendliness. There is a drive-thru option, but even then, the food came out lukewarm. This is not what you’d expect from a place that prides itself on hot fried chicken. It just didn’t feel like a well-managed location overall.
Efficient: No
First-Time Friendliness: No
Would I Return: No
JY review
Atmosphere: 1
Food: 2
Service: 1
Very slow. Doesn't even know how to treat customers!
Atmosphere: 1
Service: 1
It matches what you'd expect from the KFC 😋
Atmosphere: 4
Food: 4
Service: 4
This was my first time going to this specific kfc and I ordered a meal that came with a mac and cheese. While I was eating the mac and cheese I noticed a hair on it and I was immediately disgusted and lost my appetite. I don’t even have black hair so it was from one of the workers. I wouldn’t recommend coming to this location.
Atmosphere: 1
Food: 1
Service: 1
Not good food
Restaurantji Recommends
Food was great everything was packaged perfectly good job
Food: 5
So delicious, relocated from Texas, not sure if it’s best in town, but better than all KFCs near my old place. People are kind here too.
Atmosphere: 5
Food: 5
Service: 5
Horrendous, avoid this garbage.
Atmosphere: 1
Food: 1
Service: 1
Today at 12 :25 pm in 3-15 2025 in driver through !! The worker she is very rude attitude bad and not make order right wher the ceo about this worker
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
I didn’t receive items I ordered. I’ve called multiple times trying to receive a refund but nobody answers the phone.
Atmosphere: 1
Food: 1
Service: 1
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