McDonald's
23545 NE Novelty Hill Rd, Redmond
(425) 836-4509
Recent Reviews
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Always closes early. Barely fills fries.
Atmosphere: 1
Food: 1
Service: 1
Placed an order that included chicken nuggets and should have included a free sauce with the order. When I went to go pick up the order. The sauce was missing and when I asked for a sauce, they told me they could give me one but they would have to charge me for it. Absolutely ridiculous....
This restaurant tried to charge $.50 for a cup of ice water to have with the meal I ordered. . $.50? That cup did not cost $.50. Why rip your customers off?
Did away with the idea of fast food. Then gave me someone else's order!
Food: 1
Service: 1
It's basically just any other McDonald's, do with that what you will.
Food was at McDonald's standards - nothing special. The place was clean. Counter service is on request - they are pushing the automatic menus now. No self drink dispenser... And they dropped Coke zero from the drink options. I understand the need for cost cutting; however, the changes make me want to look elsewhere.
Atmosphere: 4
Food: 3
Service: 2
Food was great waited 20 mins to pay for my ice cream cone
Atmosphere: 2
Food: 5
Service: 1
Their drive through is so quick and the staff always shocks me with how nice they are.
Atmosphere: 5
Food: 5
Service: 5
Some of the Employees at his location are extremely rude. Condiments are super limited, nothing in counters for customers to help themselves. When your order is brought out they don’t bring ANYTHING needed for your food (ketchup,straw,napkins) you have to get up and asked them (you’re lucky if they even acknowledge you because they’re too busy in the back) never enough staff also. And if you decide to NOT use the kiosk to order your food they huff and puff because they have to take your order(again, you’re lucky if they see you right away) just no sense of urgency, it’s almost like you’re such an inconvenience.Drive thru it’s hit or miss, items missing 95% of the time so we have to park and double check, which is inconvenient. If we aren’t around this location and want McDonald’s we go to a different spot. And their hours are not what it says on the website.
Atmosphere: 3
Food: 4
Service: 2
I heard that this location is under new management and I could immediately tell the difference. They got everything in my order correct and I noticed the owner walking around helping his staff, but also making sure customers were happy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Terrible managers
Atmosphere: 2
Food: 3
Service: 1
Slowwwwwww service..app order for convenience is pointless
Service: 1
Always super slow service, takes about 15+ minutes to get your food even if you go in when it's slow
Atmosphere: 1
Food: 3
Service: 1
Didn't even manage to order. Order machine broken. Staff incapable of taking an order correctly.
I left and certainly won't be back.
Atmosphere: 1
Service: 1
They gave me my incomplete package, missing a hamburger and the 3 straws. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
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