I’m honestly shocked and disgusted. This Papa John’s location in Redmond has a serious rat problem. I personally saw multiple rats running and eating near their back door, right next to the area where food and supplies are handled.
And the worst part? They do absolutely nothing about it. This isn’t a one-time thing — it looks like a regular occurrence. It's not just unsanitary — it's dangerous. Rats carry diseases, and this kind of environment can seriously put people’s health at risk.
I’ve already sent two messages to Papa John’s customer support, and received zero response. No one reached out. No one took responsibility. This is unacceptable.
And for anyone who thinks I’m exaggerating — I have video proof. I’m sharing this because people deserve to know the truth before eating here.
Be careful. This location clearly does not prioritize health or safety.
Service: 1
Alexis Nuviedo
Delicious and the deals are killer.
Atmosphere: 5
Food: 5
Service: 5
Molly Woo
Papa john is goto pizza place, super fast service
Atmosphere: 5
Food: 5
Service: 5
CAMO G
This location is clean, has great food and always has the best deals. Pizza was fresh, staff were friendly and patient when my family of 8 was ordering . Oh, and you’re able to upload your receipt to the app to receive points for your order, will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Pepperoni Pizza, Pizzas Wings, Thin Crust Cheese Pizza, Garlic Parmesan Wings, Philly Cheesesteak Pizza
Michael Holt
Tried to give Papa Johns a chance. They wouldn't serve me during posted hours and left the doors unlocked. I only came here because it was walking distance from my apartment. Pizza is below 7-Eleven quality and overpriced. They are so cheap that they don't even have their own drivers. Domino's and Pizza hut are superior in every quantifiable way.
Atmosphere: 1
Food: 1
Service: 1
Lea Nicole
my boyfriend and I used to like ordering takeout from here but lately, the food has been awful. they always forget my ranch, which I pay extra for. our dessert was burnt and the pizza was undercooked.
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Arkadii Hryshko
Pizza was undercooked. First and last visit.
Atmosphere: 2
Food: 1
Service: 4
Venkata Lakshmi Ganesan
Good pizzas!
Food: 4
Service: 4
Peter
I am completely done with this Papa John’s location. Out of my last five orders, I had to throw away FOUR pizzas because they were undercooked and completely inedible. This isn't just bad service—this is a serious health hazard. Undercooked food risks food poisoning, and it’s clear that this location either doesn’t care or doesn’t know how to cook pizza properly.
Management is a joke. No refunds, no follow-up, no apology. They simply don’t care about their customers or the quality of the food they’re serving.
If you’re ordering anything more than a basic pepperoni, forget about it—it’s apparently too "complicated" for them to handle. Do yourself a favor and avoid this place at all costs. Your health and money deserve better.
Atmosphere: 1
Food: 1
Service: 1
Ciara A
Since when did gluten free become the selected crust instead of normal when you order online? So unbelievably disgusting
Vegetarian options: Grilled veggies as meat option
Atmosphere: 5
Food: 5
Service: 5
Nagaraju Rajuri
We took carry out of vegetarian pizza and Jalapeños bites. Always good quality and taste. Online ordering gives good deals.
Parking: Many spots across the store
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Rolls, Create Your Own Pizza
Kevin B
Order online easily and fast. The pizza was delicious. Staff is very friendly.
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Create Your Own Pizza
John
Great pizza! Friendly staff. The guy today was working alone and he did a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Calvin Adams
The pizza and bread sticks are great. Every other week on Friday, I order 2 boxes of breadsticks that I eat all in one night. The guy who is usually there on Fridays (I don't know his name) is so nice and recognizes me every time I order. I recommend mobile orders for the best experiences. They are done very fast. Its really great.
WARNING — Rats at Papa John’s in Redmond!
I’m honestly shocked and disgusted. This Papa John’s location in Redmond has a serious rat problem. I personally saw multiple rats running and eating near their back door, right next to the area where food and supplies are handled.
And the worst part? They do absolutely nothing about it.
This isn’t a one-time thing — it looks like a regular occurrence. It's not just unsanitary — it's dangerous. Rats carry diseases, and this kind of environment can seriously put people’s health at risk.
I’ve already sent two messages to Papa John’s customer support, and received zero response. No one reached out. No one took responsibility. This is unacceptable.
And for anyone who thinks I’m exaggerating — I have video proof.
I’m sharing this because people deserve to know the truth before eating here.
Be careful. This location clearly does not prioritize health or safety.
Service: 1
Delicious and the deals are killer.
Atmosphere: 5
Food: 5
Service: 5
Papa john is goto pizza place, super fast service
Atmosphere: 5
Food: 5
Service: 5
This location is clean, has great food and always has the best deals. Pizza was fresh, staff were friendly and patient when my family of 8 was ordering . Oh, and you’re able to upload your receipt to the app to receive points for your order, will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Pepperoni Pizza, Pizzas Wings, Thin Crust Cheese Pizza, Garlic Parmesan Wings, Philly Cheesesteak Pizza
Tried to give Papa Johns a chance. They wouldn't serve me during posted hours and left the doors unlocked. I only came here because it was walking distance from my apartment. Pizza is below 7-Eleven quality and overpriced. They are so cheap that they don't even have their own drivers. Domino's and Pizza hut are superior in every quantifiable way.
Atmosphere: 1
Food: 1
Service: 1
my boyfriend and I used to like ordering takeout from here but lately, the food has been awful. they always forget my ranch, which I pay extra for. our dessert was burnt and the pizza was undercooked.
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Pizza was undercooked. First and last visit.
Atmosphere: 2
Food: 1
Service: 4
Good pizzas!
Food: 4
Service: 4
I am completely done with this Papa John’s location. Out of my last five orders, I had to throw away FOUR pizzas because they were undercooked and completely inedible. This isn't just bad service—this is a serious health hazard. Undercooked food risks food poisoning, and it’s clear that this location either doesn’t care or doesn’t know how to cook pizza properly.
Management is a joke. No refunds, no follow-up, no apology. They simply don’t care about their customers or the quality of the food they’re serving.
If you’re ordering anything more than a basic pepperoni, forget about it—it’s apparently too "complicated" for them to handle. Do yourself a favor and avoid this place at all costs. Your health and money deserve better.
Atmosphere: 1
Food: 1
Service: 1
Since when did gluten free become the selected crust instead of normal when you order online? So unbelievably disgusting
Food: 1
Restaurantji Recommends
Very homely food.
Vegetarian options: Grilled veggies as meat option
Atmosphere: 5
Food: 5
Service: 5
We took carry out of vegetarian pizza and Jalapeños bites. Always good quality and taste. Online ordering gives good deals.
Parking: Many spots across the store
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Garlic Rolls, Create Your Own Pizza
Order online easily and fast. The pizza was delicious. Staff is very friendly.
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Create Your Own Pizza
Great pizza! Friendly staff. The guy today was working alone and he did a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
The pizza and bread sticks are great. Every other week on Friday, I order 2 boxes of breadsticks that I eat all in one night. The guy who is usually there on Fridays (I don't know his name) is so nice and recognizes me every time I order. I recommend mobile orders for the best experiences. They are done very fast. Its really great.
Atmosphere: 5
Food: 5
Service: 5
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