Paid extra 22% service charges for overly salty food. Unable to eat that.
Atmosphere: 3
Food: 1
Service: 3
Trisha Chakraborty
Visited on husband’s birthday. They served food which was too salty. Not able to eat anything.paid extra 22% service charge for this bad food.
Atmosphere: 3
Food: 1
Service: 3
Terry Zhang
No service. The 22% required service charge explained it. No greetings just tense stares. No lighiting up candle while all other tables have. Didn’t even ask how I want the hanger steak to be cooked. Quite surprised at such a seemingly high end chain restaurant. Food is good but service sucks.
Atmosphere: 4
Food: 5
Service: 1
Min Zhou
I had terrible experience, after about 30 minutes waiting for the food, we were excited to finally get to eat, but the combo spaghetti and the meatball taste too salty, we can barely eat it! so does the half roasted chicken, we had to selectively eat parts that’s not salty. After all, we were still hungry but still have lots of food on the table but cannot eat! We told the waiter Ashton and called the mgr, Ashton was good, he apologized and mentioned that the Chief put additional salt to the food even the sauce is already added salt, they will make us another one. But the lady manager came with her expressionless face and no smile no apologies, rudely cleaned the table, at that moment, we decided to leave this place. So at end, we paid 22% so called service charge without option( they offered to give us free take away spaghetti, but we refused and we really don’t want to try anything from this place) of course, we will never go to this place again! Also, my friends recommended this place, we will tell them how terrible this place is.
Atmosphere: 1
Food: 1
Service: 1
Matthew Mage
Disaster every step of the way. Inattentive wait staff who act like they don't want to be there. Long wait times for entrees (45+ min) with no other tables. Oversalted and overpriced food.
Atmosphere: 3
Food: 2
Service: 1
Salome Koloffon
Everything is awesome, food, drinks, place. But the 22% service charge makes me think about it when I want to get a salad and a glass of wine, and my total bill ends up beating $40! Too much, no?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tavolàta Salad
Supriya Kalyankrishnan
Excellent food and ambience. The pasta was very light and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Victor Lanier
Extremely overpriced, and on top of that there is a 22% service charge as if they were located in downtown Seattle. Idk who owns this place but they are extremely greedy.
Kiran Sarvepalli
Leaving a review for the first time without actually eating anything! We walked in for this nice weekday deal of $45 for two pastas and a wine bottle.
Couldn’t order two vegetarian pastas because they had only one vegetarian item on the special deal list.
Manager didn’t feel like allowing us to pick another vegetarian option from outside that list although all the entrees were priced similarly.
The waiter was polite and tried to help but management didn’t budge. Not a very busy day. This is 2024 and they can’t accommodate vegetarian options. We walked out.
Vegetarian options: Very limited vegetarian options in the entrees. Don’t waste your time or money here.
Atmosphere: 3
Food: 1
Service: 1
Dave Kerslake
Decent food, nothing much to write home about. Over priced and 22% service charge in Redmond is nonsensical. Also they don’t communicate that so keep your eyes peeled to the ole receipt.
Timing of service was awkward with three different servers. Entrance is weird.
Came in excited to try. Overall, a truly disappointing experience. In general, the food was substandard. Pasta visually overcooked. Embarrasment for the chef (if there truly is one) to allow it to leave their kitchen. More of the dishes were overcooked and dried out.
Atmosphere: 4
Food: 1
Service: 3
Valli Dologlou
The food was great and service very good. What i did not like is the fact that there was a 22% service charge that I was not informed about ahead of time. They do not expect tips after this but i was not happy to be forced to pay an extra 22% thay i was not aware about especially for a party of 2 when the "mandatory" tip is usually added to parties of 6 or 8 or more.
Atmosphere: 4
Food: 5
Service: 5
Jason Nierenberg
The value to portion was good and the staff was attentive. However, it did take them a long time to ask if we wanted more drinks. When the outside doors are open, it’s great to sit inside and watch people walking by.
Parking: The parking garage is free as long as you let the restaurant know your license number.
Atmosphere: 4
Food: 4
Service: 4
Dunc R
Food tasted fine. Atmosphere was good. Portion size was a joke for the price. I ordered rigatoni and was still quite hungry after finishing the small portion for nearly $30. Will not be back.
Atmosphere: 4
Food: 1
Service: 4
Koveh Tavakkol
First the good. We were pleasantly surprised by the food and drinks at this place. 3 of us ate and all enjoyed their cocktails, appetizers and main food. Our waiter was okay, nothing amazing though. Cost was a bit high but what made the situation worse was a mandatory 22% service charge. Which being charged as a billable item means you pay 10% tax on it as well. Come on! I couldn’t believe it. Now I know why this place was nearly empty on a Friday night!
Paid extra 22% service charges for overly salty food. Unable to eat that.
Atmosphere: 3
Food: 1
Service: 3
Visited on husband’s birthday. They served food which was too salty. Not able to eat anything.paid extra 22% service charge for this bad food.
Atmosphere: 3
Food: 1
Service: 3
No service. The 22% required service charge explained it. No greetings just tense stares. No lighiting up candle while all other tables have. Didn’t even ask how I want the hanger steak to be cooked. Quite surprised at such a seemingly high end chain restaurant. Food is good but service sucks.
Atmosphere: 4
Food: 5
Service: 1
I had terrible experience, after about 30 minutes waiting for the food, we were excited to finally get to eat, but the combo spaghetti and the meatball taste too salty, we can barely eat it! so does the half roasted chicken, we had to selectively eat parts that’s not salty. After all, we were still hungry but still have lots of food on the table but cannot eat! We told the waiter Ashton and called the mgr, Ashton was good, he apologized and mentioned that the Chief put additional salt to the food even the sauce is already added salt, they will make us another one. But the lady manager came with her expressionless face and no smile no apologies, rudely cleaned the table, at that moment, we decided to leave this place. So at end, we paid 22% so called service charge without option( they offered to give us free take away spaghetti, but we refused and we really don’t want to try anything from this place) of course, we will never go to this place again! Also, my friends recommended this place, we will tell them how terrible this place is.
Atmosphere: 1
Food: 1
Service: 1
Disaster every step of the way. Inattentive wait staff who act like they don't want to be there. Long wait times for entrees (45+ min) with no other tables. Oversalted and overpriced food.
Atmosphere: 3
Food: 2
Service: 1
Everything is awesome, food, drinks, place. But the 22% service charge makes me think about it when I want to get a salad and a glass of wine, and my total bill ends up beating $40! Too much, no?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tavolàta Salad
Excellent food and ambience. The pasta was very light and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Extremely overpriced, and on top of that there is a 22% service charge as if they were located in downtown Seattle. Idk who owns this place but they are extremely greedy.
Leaving a review for the first time without actually eating anything! We walked in for this nice weekday deal of $45 for two pastas and a wine bottle.
Couldn’t order two vegetarian pastas because they had only one vegetarian item on the special deal list.
Manager didn’t feel like allowing us to pick another vegetarian option from outside that list although all the entrees were priced similarly.
The waiter was polite and tried to help but management didn’t budge. Not a very busy day. This is 2024 and they can’t accommodate vegetarian options. We walked out.
Vegetarian options: Very limited vegetarian options in the entrees. Don’t waste your time or money here.
Atmosphere: 3
Food: 1
Service: 1
Decent food, nothing much to write home about. Over priced and 22% service charge in Redmond is nonsensical. Also they don’t communicate that so keep your eyes peeled to the ole receipt.
Timing of service was awkward with three different servers. Entrance is weird.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Came in excited to try. Overall, a truly disappointing experience. In general, the food was substandard. Pasta visually overcooked. Embarrasment for the chef (if there truly is one) to allow it to leave their kitchen. More of the dishes were overcooked and dried out.
Atmosphere: 4
Food: 1
Service: 3
The food was great and service very good. What i did not like is the fact that there was a 22% service charge that I was not informed about ahead of time. They do not expect tips after this but i was not happy to be forced to pay an extra 22% thay i was not aware about especially for a party of 2 when the "mandatory" tip is usually added to parties of 6 or 8 or more.
Atmosphere: 4
Food: 5
Service: 5
The value to portion was good and the staff was attentive. However, it did take them a long time to ask if we wanted more drinks. When the outside doors are open, it’s great to sit inside and watch people walking by.
Parking: The parking garage is free as long as you let the restaurant know your license number.
Atmosphere: 4
Food: 4
Service: 4
Food tasted fine. Atmosphere was good. Portion size was a joke for the price. I ordered rigatoni and was still quite hungry after finishing the small portion for nearly $30. Will not be back.
Atmosphere: 4
Food: 1
Service: 4
First the good. We were pleasantly surprised by the food and drinks at this place. 3 of us ate and all enjoyed their cocktails, appetizers and main food. Our waiter was okay, nothing amazing though. Cost was a bit high but what made the situation worse was a mandatory 22% service charge. Which being charged as a billable item means you pay 10% tax on it as well. Come on! I couldn’t believe it. Now I know why this place was nearly empty on a Friday night!
Atmosphere: 4
Food: 5
Service: 3
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