14 Acres Vineyard and Winery
2411 NE 244th St, Ridgefield
(360) 887-2085
Recent Reviews
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The staff are incredibly warm and attentive. The atmosphere is beautiful and relaxing. Great selection of wines, craft beers and delicious food. Highly recommend for your next special occasion or just an outing to relax š»š
Enjoyable time just relaxing with a glass of Merlot and some great food.
This place has so much potential! Iām surprised no one has commented on the extremely poor customer service?! Businesses have their āoff daysāā 100% understand and have grace for that. But after visiting THREE separate times and each time experiencing the worst customer service we canceled our membership because not even amazing food and wine can cancel that hot mess express š¤Ŗ
First visit: WOW the food and wine are amazing. Every single employee makes us feel like weāre a burden, is the opposite of warm and welcoming, and servicing is extremely slow. But⦠itās probably an off day and theyāre just understaffed. Weāll 100% be back!
Second visit: again, food and wine are amazing. Service⦠again make us feel like burdens by simply walking up to the counter to order off the menu. Like GIRL we just want some wine tastings and a flatbread⦠so sorry???
Third visit: no greeting. We finally order some food and wine bottles (no tastings because sheās running around like a hot mess express already and we can tell thereās no way thatās going to go well) We ask a question and the lady literally responds, verbatim, āI canāt answer that Iām just way too stressedā as someone who worked in the customer service industry for years, itās pretty easy to say something along the lines of, āhey Iām juggling a couple things at the moment, let me get back to you and your question, thanks for waitingā
None of that thoughā we just walked back to our table after saying sorry, didn't mean to stress you out.
We get our flatbreads finally and we mention we have fries on our tab as well, so she doesnāt take our number and is aware. She snaps back at us that they'll be coming. Which we respond with something along the lines of, āthank you, no rush, we know youāre busy, just letting you knowā
30 min go by. No fried potatoes. So we reluctantly go to check on them. They say, āsoonā
Two min later, same hot mess express stressed AF lady comes out and says she never put in our fries and itās her fault. No problem. Sheās busy, not a big deal. But then she asks us if weād like to order them or not because we didnāt pay for them??
Again. Coming from the customer service industry, itās SO EASY to be like, āIām so sorry, that was my mistake, Iām putting them in for you right nowā Having the server come to us, without an apology, and ask if weād like to come and pay for something that we ordered an hour ago felt so icky.
We ended up skipping the fries and went up to the counter to check out, grabbing our wine pick up from October. Sheās adamant that we pick up Januarys order⦠even though January isnāt over and we donāt have to? We wanted her to just pull the auto charge per usual and not worry about it today since we were already buying multiple bottles. She wants us to email in to chat about this⦠even though⦠weāre⦠at headquarters? Like, weāre on site??
Like I said. SO MUCH POTENTIAL. This land is gorgeous and the food and wine are so so good. But the operation is a hot mess express and the customer service is anything but hospitable. Weāre members of many great wineries up and down the west coast and have never experienced service this poor consistently.
If you want to join a wine club, Iād suggest investing your money elsewhere unless thereās a management or ownership change. You can get a much better experience for the same price in the area.
What a fun and festive experience we had here. Great wine selection. Delicious menu items, and the service was great!
Nice gathering areas for large groupās.
Fun experience and good food.
The wine was great! The expensive grilled turkey cranberry sandwich and fries was embarrassing and cold. Its hard to come back knowing the food is bad. Really cute place
Another great time at an outdoor concert. Wines are great and the people are great too. Deborah and Sheri were amazing to talk with regarding everything 14 Acres has to offer throughout the year. Can't wait for the next fun time!
The best winery and the best summer concerts. East to get there and easy to have lots of fun!!
Amazing concerts, food is great and their wine is wonderful.
Here for my wifes birthday and having a great time listening to Def Leppard songs!
Restaurantji Recommends
Lots of fun, listening to great Def Leppard cover, Hysteria - and having good wine.
Such a fun time at the Summer Concert Series! Good wine and a cool space!
This is a fun place! My wife and I enjoyed a live show on the lawn. The wine is great and s a fun vibe all an around.
Very cool place. Nice owner, friendly. Came for a cover band that sounded exactly like the real band. Lovely landscape, great environment, respectful crowd. Really recommend this place for their summer concert series and a nice outdoor night out.
Had the blueberry cider! Amazeballs!! The Def Leppard concert was alway one of the best concerts ever!!
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