VIP Lounge
$$$ • Bars
Hours:
1 Cowlitz Wy, Ridgefield
(877) 464-5264
About VIP Lounge
VIP Lounge Reviews
Kevin, the VIP host is horrible at customer service and doesn't care about VIP members. He is a horrible representative of the Ilani and needs to be trained on how to handle customers. What an embarrassment to the establishment. Do better!
security have ZERO respect, approach people with respect instead of being a dick, you are a mall cop bruh, quit throwing your weight around cause you had a bad day.
Do not go here! Machines very tight. VIP players at Titanium level not treated or rewarded like it. Spirit Mountain in Oregon and other casinos in Washington are much nicer to play at.
Ratings
Menu
Hours
| Monday | 5 - 10PM |
| Tuesday | 5 - 10PM |
| Wednesday | 5 - 10PM |
| Thursday | 5 - 10PM |
| Friday | 5PM - 2AM |
| Saturday | 11AM - 2AM |
| Sunday | 11AM - 10PM |
VIP Lounge, located in the Ilani casino, offers a variety of restaurants, including a kid's quest area. The parking garage and casino are easily accessible, and the area is kept clean at all times. The service is friendly, and there are numerous table and slot options. The restaurants are priced on the higher end. Rock n Brew has received positive feedback for its delicious food and attentive waitstaff, despite some pushiness in upselling. The 360 bar is a popular spot within the casino, where guests have enjoyed amazing experiences thanks to friendly bartenders like Nick, who offers great cocktail suggestions. Guests appreciate the good vibes and clean environment, noting that the parking lot is spacious. While the steak house is considered worth the price, some feedback suggests that the sushi and noodles need improvement. Despite some issues with customer service, overall, the casino remains a favorite for its lively atmosphere and enjoyable dining options.