Dairy Queen Grill & Chill

Everything was amazing today!!!

Atmosphere: 5

Food: 5

Service: 5

I went through the drive through Tuesday at7:50 the girl in window so rude clearly talking her frustrations out on me nearly threw my food to me and was just so rude she was blonde and again so rude oh and gave me not a single ranch when I even payed extra for a extra one

Atmosphere: 1

Food: 4

Service: 1

Went to drive through. Placed a order. Got to window and they would not take cash payment. It is federal required to do so. We went next door to McDonald's and only paid half as much ... Suck the mcshake🤣

Atmosphere: 1

Food: 1

Service: 1

Look at these onion rings, absolute trash

Atmosphere: 5

Food: 1

Service: 5

Got a good lunch for less than $11

Atmosphere: 4

Food: 5

Service: 5

Ordered 3 blizzards and unfortunately all 3 were overmixed. 2 of them were made incorrectly (one missing chocolate ice cream and fudge sauce and the other missing extra pieces.) The receipt did not reflect was ordered which means there was an issue with the order being placed incorrectly. I get it, it was very busy but it seems very hit or miss at this location. I have gotten amazing blizzards and then some mixed up orders.

Atmosphere: 3

Food: 2

Service: 3

Clean inside. Food was relatively fresh and quick to serve. Opted for the packet ketchup, the water pump. My mistake ketchup pump as it was serving two cups of water with every press. Fountain drinks could be a little crisper, but overall not a bad place to indulge

Atmosphere: 4

Food: 3

Service: 4

Hailey rocks!! She was so helpful and attentive!! I couldn’t ask for a better employee. I’ve been to this location many times and she went above and beyond!! Thanks Hailey!!!

Everything they put out is delicious!

The cones are a good size. They do sell pup cups but they do not tell you in advance that they charge you and they are almost a dollar per cup.

Great value.and food

Good food, friendly staff, clean setting

We stopped at this location for ice cream only.
Services were excellent.
Facility is very clean especially the bathroom👏

Ok food quiet place not crowded

The Dairy Queen in Grand Mound has an extremely toxic environment after I witnessed one of the shift leaders who had brown hair with highlights yell at one of the workers publicly. He was straight up screaming at her and was so angry and aggressive in front of the customers as well as the workers. It was unprofessional and should’ve been done in a more private and calm manner. The issue wasn’t even severe and his reaction was completely unnecessary as the worker was just trying to rectify an issue through customer service.