Totally wrong order missing almost all request please open and check if you are placing to go order.
Sal Don
The short Hispanic girl, who looks like a young adult, was unprofessional. My burrito was wrapped up and ready, but then she randomly stopped and started doing something else. Mind you, it wasn’t busy—this was at 10:20 on a Friday. Then her friends came in, and she just started chatting with them while my burrito sat there, already finished. The best part? She forgot the queso. And even after all the stalling, she slowly rang up the side of queso like nothing happened.
Atmosphere: 1
Food: 4
Service: 1
Sam T
Had an online order for a veggie bowl and not only did they not follow any instructions on the order but also left out guac on a veggie bowl order which is marked as included on their site. They don’t have a way to get to customer service without the order number (if you’re aren’t logged in, you don’t generate one) and hence you are left with a bad experience. Pick a different location or support a local business instead.
Atmosphere: 3
Food: 1
Service: 1
Nikki A
When we were there today, we were met with frustration and impatience from every single staff that we talked to. Every single thing we asked for, they visibly showed frustration as if they were doing us a favor. At the end when we reached the counter, two of them argued about how much to charge us for the tacos we had ordered. The worst customer service ever at a Chipotle!
Atmosphere: 2
Food: 4
Service: 1
Alex Z
I really like Chipotle — the food is tasty and reasonably priced. But this location constantly messes up my takeout orders. I always select no cheese, and yet they keep adding cheese. Not everyone likes cheese, OK? The smell actually makes me nauseous.
I really hope the staff here can pay more attention to special instructions. It’s frustrating to have to double-check every time, especially when I can’t eat what I ordered.
Atmosphere: 4
Food: 4
Service: 2
Jim Weaver
Always good I go there often.
Atmosphere: 4
Food: 4
Service: 4
Eeshan Londhe
Worst service imaginable, food not ready until 50 mins after pick up time.
Food is overpriced and cold. Would give negative stars if I could
Garrick Bennett
They did a good job, would come back to this location again if I'm in the area. They deserve higher stars.
Food portion served here is quite less compared to other chipotle.
Tried dine in and to go more than 20 times. It’s the same feeling every time .
Atmosphere: 3
Food: 5
Service: 3
xKomachix xSurugax
At 11am on Friday (the restaurant opens at 10:30am) and Fajita veggie is out and have no idea when it will be ready and they are not even cooking it.
Z Litvin
We had the worst customer service experience today. I politely mentioned that the portion I received was about half the usual size, and the manager Maria began yelling at me. I even had to ask my nine-year-old to step aside so she wouldn’t witness two adult women shouting at me. The manager then brought out a scale and started weighing my meat in front of me, which was extremely uncomfortable and inappropriate. They were so visibly angry and frustrated that they slammed the food down in front of me. This is not the kind of experience anyone expects when paying for a meal—you hope to receive not only good food but also respectful and professional customer service. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Tian
This is the worst service l have ever experienced in US. They speak Spanish English and they are very rude. They give you the mean look when you couldn’t understand what they saying. They look like a clique who speak Spanish loudly. They talked non-work related during working. Not professional at all!
Totally wrong order missing almost all request please open and check if you are placing to go order.
The short Hispanic girl, who looks like a young adult, was unprofessional. My burrito was wrapped up and ready, but then she randomly stopped and started doing something else. Mind you, it wasn’t busy—this was at 10:20 on a Friday. Then her friends came in, and she just started chatting with them while my burrito sat there, already finished. The best part? She forgot the queso. And even after all the stalling, she slowly rang up the side of queso like nothing happened.
Atmosphere: 1
Food: 4
Service: 1
Had an online order for a veggie bowl and not only did they not follow any instructions on the order but also left out guac on a veggie bowl order which is marked as included on their site. They don’t have a way to get to customer service without the order number (if you’re aren’t logged in, you don’t generate one) and hence you are left with a bad experience. Pick a different location or support a local business instead.
Atmosphere: 3
Food: 1
Service: 1
When we were there today, we were met with frustration and impatience from every single staff that we talked to. Every single thing we asked for, they visibly showed frustration as if they were doing us a favor. At the end when we reached the counter, two of them argued about how much to charge us for the tacos we had ordered. The worst customer service ever at a Chipotle!
Atmosphere: 2
Food: 4
Service: 1
I really like Chipotle — the food is tasty and reasonably priced. But this location constantly messes up my takeout orders. I always select no cheese, and yet they keep adding cheese. Not everyone likes cheese, OK? The smell actually makes me nauseous.
I really hope the staff here can pay more attention to special instructions. It’s frustrating to have to double-check every time, especially when I can’t eat what I ordered.
Atmosphere: 4
Food: 4
Service: 2
Always good I go there often.
Atmosphere: 4
Food: 4
Service: 4
Worst service imaginable, food not ready until 50 mins after pick up time.
Food is overpriced and cold. Would give negative stars if I could
They did a good job, would come back to this location again if I'm in the area. They deserve higher stars.
Good food
Atmosphere: 4
Food: 5
Service: 5
Filthy
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Food portion served here is quite less compared to other chipotle.
Tried dine in and to go more than 20 times. It’s the same feeling every time
.
Atmosphere: 3
Food: 5
Service: 3
At 11am on Friday (the restaurant opens at 10:30am) and Fajita veggie is out and have no idea when it will be ready and they are not even cooking it.
We had the worst customer service experience today. I politely mentioned that the portion I received was about half the usual size, and the manager Maria began yelling at me. I even had to ask my nine-year-old to step aside so she wouldn’t witness two adult women shouting at me. The manager then brought out a scale and started weighing my meat in front of me, which was extremely uncomfortable and inappropriate. They were so visibly angry and frustrated that they slammed the food down in front of me. This is not the kind of experience anyone expects when paying for a meal—you hope to receive not only good food but also respectful and professional customer service. Thank you.
Atmosphere: 1
Food: 1
Service: 1
This is the worst service l have ever experienced in US. They speak Spanish English and they are very rude. They give you the mean look when you couldn’t understand what they saying. They look like a clique who speak Spanish loudly. They talked non-work related during working. Not professional at all!
Atmosphere: 2
Food: 5
Service: 1
Always have a great experience here.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
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