So I thought I would try their pizza. First off is sticker shock on the price. Then it’s time to try my wife’s favorite, Vegetarian with no tomato’s. Crust is different, thick and chewy but not great but not bad, then there’s the kicker! All of the toppings are minced, diced and no longer resembles sliced vegetables. Close to a second mortgage and very disappointed with Zeeks should be premium Pizza.
Atmosphere: 1
Food: 2
Service: 4
Mateo S.
Just ordered a large pizza on line for pickup. They added a 20% gratuity to the order. The pizza is already ridiculously expensive at $33, but it was over $44 with the tip. I asked the cashier about their reasoning, and he said he knew nothing. The two working in the back just shrugged their shoulders and said nothing. Never again. It's a franchise, and may not be everywhere, but I'm boycotting Sammamish. Would have given zero stars if it let me.
Beau Raines
This restaurant is pretty much pickup only. It was easy to order online, park and pick up. We were able to order a half and half pizza online.
Atmosphere: 3
Food: 5
Service: 4
Kimber D.
The pizza had very, very, very little cheese on it so it was like eating dough with toppings. The top part by the crust had no cheese at all. Experience of ordering online went well and so did deliver of pizza. It was delivered very fast but would have preferred a better made pizza and waiting longer. Would not recommend the pizza and will not come back. Couldn't even eat pizza after one slice.
Aparna ganesan
Bunch of rude kids working there. No empathy. No apologies. This would be my last time ordering there.
Service: 1
Gennady Kostinsky
Not a bad pizza carryout /delivery option. However, pricey and service is just ok.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Medium Cheese Pizza
TrustDPatriot
Have luved Zeeks Pizza in general. However this particular location has immense problems with staff. We ordered a pizza, it was completely uncooked (one could feel the dough, with same feedback from all family & friend who ate). Called the store, store associate was very rude and fails to accept their fault there on. Highly disrespectful as well when we showed up to the store telling talking totally different thing. Will never order from this location from now.
Nathan Lee
Had a great pickup experience here. It looks like they are also giving out free delivery bags to uber drivers which is pretty cool. Win win for everyone. Drivers get a bag they can reuse, Zeek's gets the free advertising, customers get their pie piping hot. Fantastic. Thank you Zeeks.
Service: 5
Charlie Misner
Normally a big fan of this place. But we've had a few rough experiences recently. One example:We received the wrong pizza. Oh well, mistakes happen, not a big deal. I called and the guy said "sorry about that mix up, we have your pizza right here. We can get it out to you in 30-45 minutes". Ridiculous amount of time to fix a screw up, especially when they didn't need to cook a new pizza. When the delivery driver dropped the correct pizza off, they left it on our doorstep without knocking or ringing the doorbell. The pizza sat on the ground outside for probably 15 minutes before I randomly checked. Needless to say the pizza was cold.Not sure what's going on there. It looks like they recently switched to using doordash, Uber, etc for delivery, which is probably a contributing factor in the decline in customer service. Maybe they'll bring their delivery back in house and it'll improve?
Richard Thatcher
I made a delivery order and when it arrived, a major part of the order was missing. Because Zeeks has completely outsourced their delivery to third party services, the driver had no clue what was going on and the store had closed by the time my order arrived so there's no way to rectify the situation. There's no way to contest this through the delivery service because I didn't order it through them. So as of now, I've been charged for items I never received.This is incredibly poor service and I will not order from Zeeks again.
I made a delivery order and when it arrived, a major part of the order was missing. Because Zeeks has completely outsourced their delivery to third party services, the driver had no clue what was going on and the store had closed by the time my order arrived so there's no way to rectify the situation. There's no way to contest this through the delivery service because I didn't order it through them. So as of now, I've been charged for items I never received.This is incredibly poor service and I will not order from Zeeks again.
Eric Schaar
They have gone fully downhill. Won't eat there again. And it's $40 for a large!
Osky
Twice we have tried to order a pizza from here. Both times our orders were lost … or something. The second one after waiting for 2 hours they said it was delivered to the wrong place. I cancelled my order. ZERO customer service. The smart thing would have been to offer to comp the pizza. I asked for a refund since customer service is not at the top of their mind for a comp’ed pizza. Don’t need their pizza. DON’T ORDER FROM HERE EVER!!!! Unbelievable.
Becky S.
Pizza decent but horrible customer service. Ordered pizza at 5:20pm. Called at 6:30pm. They said no one picked it up for delivery. Still waiting at 7:38. No pizza.
Paul Grimaldi
Twice we have tried to order a pizza from here. Both times our orders were lost … or something. The second one after waiting for 2 hours they said it was delivered to the wrong place. I cancelled my order. ZERO customer service. The smart thing would have been to offer to comp the pizza. I asked for a refund since customer service is not at the top of their mind for a comp’ed pizza. Don’t need their pizza. DON’T ORDER FROM HERE EVER!!!! Unbelievable.
So I thought I would try their pizza. First off is sticker shock on the price. Then it’s time to try my wife’s favorite, Vegetarian with no tomato’s. Crust is different, thick and chewy but not great but not bad, then there’s the kicker! All of the toppings are minced, diced and no longer resembles sliced vegetables. Close to a second mortgage and very disappointed with Zeeks should be premium Pizza.
Atmosphere: 1
Food: 2
Service: 4
Just ordered a large pizza on line for pickup. They added a 20% gratuity to the order. The pizza is already ridiculously expensive at $33, but it was over $44 with the tip. I asked the cashier about their reasoning, and he said he knew nothing. The two working in the back just shrugged their shoulders and said nothing. Never again. It's a franchise, and may not be everywhere, but I'm boycotting Sammamish. Would have given zero stars if it let me.
This restaurant is pretty much pickup only. It was easy to order online, park and pick up. We were able to order a half and half pizza online.
Atmosphere: 3
Food: 5
Service: 4
The pizza had very, very, very little cheese on it so it was like eating dough with toppings. The top part by the crust had no cheese at all. Experience of ordering online went well and so did deliver of pizza. It was delivered very fast but would have preferred a better made pizza and waiting longer. Would not recommend the pizza and will not come back. Couldn't even eat pizza after one slice.
Bunch of rude kids working there. No empathy. No apologies. This would be my last time ordering there.
Service: 1
Not a bad pizza carryout /delivery option. However, pricey and service is just ok.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Medium Cheese Pizza
Have luved Zeeks Pizza in general. However this particular location has immense problems with staff. We ordered a pizza, it was completely uncooked (one could feel the dough, with same feedback from all family & friend who ate). Called the store, store associate was very rude and fails to accept their fault there on. Highly disrespectful as well when we showed up to the store telling talking totally different thing. Will never order from this location from now.
Had a great pickup experience here. It looks like they are also giving out free delivery bags to uber drivers which is pretty cool. Win win for everyone. Drivers get a bag they can reuse, Zeek's gets the free advertising, customers get their pie piping hot. Fantastic. Thank you Zeeks.
Service: 5
Normally a big fan of this place. But we've had a few rough experiences recently. One example:We received the wrong pizza. Oh well, mistakes happen, not a big deal. I called and the guy said "sorry about that mix up, we have your pizza right here. We can get it out to you in 30-45 minutes". Ridiculous amount of time to fix a screw up, especially when they didn't need to cook a new pizza. When the delivery driver dropped the correct pizza off, they left it on our doorstep without knocking or ringing the doorbell. The pizza sat on the ground outside for probably 15 minutes before I randomly checked. Needless to say the pizza was cold.Not sure what's going on there. It looks like they recently switched to using doordash, Uber, etc for delivery, which is probably a contributing factor in the decline in customer service. Maybe they'll bring their delivery back in house and it'll improve?
I made a delivery order and when it arrived, a major part of the order was missing. Because Zeeks has completely outsourced their delivery to third party services, the driver had no clue what was going on and the store had closed by the time my order arrived so there's no way to rectify the situation. There's no way to contest this through the delivery service because I didn't order it through them. So as of now, I've been charged for items I never received.This is incredibly poor service and I will not order from Zeeks again.
Restaurantji Recommends
I made a delivery order and when it arrived, a major part of the order was missing. Because Zeeks has completely outsourced their delivery to third party services, the driver had no clue what was going on and the store had closed by the time my order arrived so there's no way to rectify the situation. There's no way to contest this through the delivery service because I didn't order it through them. So as of now, I've been charged for items I never received.This is incredibly poor service and I will not order from Zeeks again.
They have gone fully downhill. Won't eat there again. And it's $40 for a large!
Twice we have tried to order a pizza from here. Both times our orders were lost … or something. The second one after waiting for 2 hours they said it was delivered to the wrong place. I cancelled my order. ZERO customer service. The smart thing would have been to offer to comp the pizza. I asked for a refund since customer service is not at the top of their mind for a comp’ed pizza. Don’t need their pizza. DON’T ORDER FROM HERE EVER!!!! Unbelievable.
Pizza decent but horrible customer service. Ordered pizza at 5:20pm. Called at 6:30pm. They said no one picked it up for delivery. Still waiting at 7:38. No pizza.
Twice we have tried to order a pizza from here. Both times our orders were lost … or something. The second one after waiting for 2 hours they said it was delivered to the wrong place. I cancelled my order. ZERO customer service. The smart thing would have been to offer to comp the pizza. I asked for a refund since customer service is not at the top of their mind for a comp’ed pizza. Don’t need their pizza. DON’T ORDER FROM HERE EVER!!!! Unbelievable.