Shadowline Burgers & Brews
Behind WaFd Bank, 179 W Washington St, Sequim
(360) 683-8117
Recent Reviews
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Best burgers in Sequim and possibly the whole peninsula!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Carne Asada Fries, Bleu Cheeseburger
Far and away the best burger place in town. Delicious burgers and fries. The Cali double double is delicious and so is the chicken sandwich! We are so happy that this place exists in Sequim.
Atmosphere: 5
Food: 5
Service: 5
Great food and service! I asked if the bar had a holiday Mojito, they didn't, but the bar tender suggested adding blueberries, they made it very festive and I loved it, it was very tasty!
Atmosphere: 4
Food: 5
Service: 5
Had the fish and chips, they are very good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Vegetarian burger options at no extra cost! Really good prices (when was the last time you got a smashburger and fries for less than $10?). Some menu items do not allow for modifications or substitutions, but if you aren't fussy, it's no problem.
Atmosphere: 5
Food: 5
Service: 5
Very disappointed that this restaurant offers the vegan Beyond Burger but have zero vegan buns, bread or otherwise to make it a ‘burger’. I ordered a Beyond burger without a bun. I’ve never been to a food establishment that didn’t offer some kind of bread/bun that’s vegan for their vegan burger. I toasted a bun (Franz) at home and brought it with me to provide my own bun as I was pre-warned. Sloppy broken burger on a piece of lettuce was difficult to transfer to my bun. Then I was told by our server that the manager said this was ‘not allowed and I was not to do this again’. The manager had the server tell me instead of speaking directly to me. As we walked in I sensed a somewhat unwelcoming atmosphere with all the walls in the waiting area plastered with signs of serious infractions for both restaurant policy /federal laws on service animals and such. Maybe they could post something pleasant like, WELCOME! Obviously, we and others who find this situation odd, will not patronize Shadowline. Server was very kind and flavor was good. That’s it for me.
Vegetarian options: Possibly a salad with oil and vinegar and a wonderful Beyond burger but no bun. That’s pretty much it. Don’t bother.
Dietary restrictions: Doesn’t provide much in healthy vegan options.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Fries
Didn't even make it to our table, walked in with our large party and the hostess rudely told us to go back outside and clear the doorway, no welcome to shadowline, smile or anything of the sort. Just blatant misery held up by a pair of black nose rings. This company blatantly turned away what would have been hundreds of dollars in business for themselves and seemed smug about it in the end. Avoid this place at all costs.
IN RESPONSE: You are literally attacking a customer who is just pointing out that a single employee could be the downfall of your enterprise. You clearly let them also respond to reviews (bad idea). I'd highly recommend you stick to the old adage, the customer is always right. Being a trendy gastro pub in Washington State is as old hat as the smash burger trend you grovel after. To those reading this review, avoid this place at all costs.
Atmosphere: 1
Service: 1
We called ahead and asked for a table for our family and they said they don’t take reservations. We thought all good but when we arrived they emphasized they would not sit us together (party of 11) because they don’t move tables. We had family in from out of town and wanted to be together but they refused to accommodate. The hostess also told us to wait outside in the freezing temperatures and she’d call us when a table was ready. Very rude and uninviting. We went elsewhere and did not stay.
Service: 1
One of the best dining experiences I've had in quite some time excellent food and top-notch service.
Atmosphere: 5
Food: 5
Service: 5
Really really crummy customer service. Food is great but ultimately the experience is destroyed by the wait staff’s inability to help any of their customers, or heaven forbid, actually attend to their customers in a timely manner. Be prepared to be constantly trying to flag someone down over and over again without so much as an acknowledgment.
Service: 1
Restaurantji Recommends
A vast array of burgers and delectable garlic fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Great place in a small town. Big burgers.
Atmosphere: 5
Food: 5
Service: 5
Best burger place. I always go here when craving a good burger. I always get the viking burger super huge and delicious. Super nice place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Onion Rings
Kid-friendliness: It is a delicious, family-friendly restaurant. The food, staff, and atmosphere are warm and inviting. The elevated burgers, fries, and shakes are the best! We love to eat here whenever we get the chance. You should try it, you won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Cowboy Burger, Chicken Sandwich, Sandwiches, Appetizers
Great food! Always a delicious meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries, Shadowline Classic Double, Hulk
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