Have some manners.. I do mobile orders so that I dont have to speak to someone I haven't had issues before but today I went to get my order and was rudely told we dont let you take your orders anymore. Ok fine I get the concept ppl are abusing that but humiliation of your customer in front of a group of other customers was absolutely not the way. Please and thank you can go a long way. Guess I prolly wont be back here much anymore. Im super embarrassed.
Atmosphere: 2
Food: 4
Service: 1
Jan Rice
This Subway location is close to our house, so we go here often. We have always been very pleased with the friendly service and the attention to detail while preparing our food.
Food: 5
Service: 5
Rachael Bowerman-Erks
First off the people that work here are amazing!!! They get slammed and have to deal with alot of not so nice people and they never lose their smile. And they dont have a say on what is kept in stock or not so the fact that some favs that are no longer available is on someone else. However I have eaten here for over 30 years and never had to correct them or walk away empty handed. I love the vibe here
Atmosphere: 5
Food: 4
Service: 5
Daniel Reeves
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Valerie Hoff
My sandwich wasn't as good as I remembered. It needed more sauce and the red onions with sauce was not given.. people working there were nice
Food: 2
Service: 5
Charles Rusciano
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Anthony Porrazzo
What kind of subway send coupons to local residents but doesn’t accept them. Got turned down with coupons saying they just simply don’t take them. This place has gone down hill for a while but now it’s just reached rock bottom for sure. Dead restaurant, mediocre sanitation and now the cherry on top
Atmosphere: 2
Food: 4
Service: 1
BossMan
I come here a lot and have been coming for a long time. I gave 5 stars in all categories because I think this place is a good place to eat when they're open. They've always had a history of being closed frequently when they're supposed to be open. Another thing that happens frequently is that online ordering is unavailable about 2 hours before closing. The new owners are now getting chintzcy and have not honored nation wide promotional deals and no longer take paper coupons. They even took down the meal of the day poster to keep customers from ordering it. I've seen an increase in customer dissatisfaction through reviews online and customers just walking out of the store leaving the sandwiches there after their coupons were declined. There are a lot of customers who use paper coupons from the mail not the online app. It's a shame because the employees there are good at what they do and don't deserve to get the negative feedback from the disgruntled customers. The owners are not there to face backlash. I live here in Sequim and was grateful that this was the best Subway out of the 3 in this area for product quality and customer service. The owners here already charge more than they do in PA. The nachos here are $7 and $5 in PA. On top of that, they're not honoring nation wide promotions or paper coupons. I might have to take the drive and take my business to PA. Update : forgot to mention they're also closing 2 hours earlier the whole weekend and today is Saturday 4/19 around 330pm and guess what online ordering unavailable right on cue. Funny that PA and PT locations is available. You would think that if it was a system issue, it would affect all locations in the area, not just one.
I went there tonight and was amazed with the customer service i was met with. I was treated as everybody should be and enjoyed my time. the employees were both super nice and super quick when making food. was given a 6 inch sub for free (i was willing to pay), and the whole time he was smiling and treated me with respect. goes to show that kindness goes a long way and will definitely pass it on.
Wheelchair accessibility: easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Melissa Sherman
Being a chain you know what to expect and it not only meets but exceeds expectations. Probably my favorite location, Staff is wonderful!
Dietary restrictions: its subway! Sandwiches made to order.
Went to get subway at 7pm and they were closed on a Saturday night. Was very disappointed. Thank God pappa murphys was opened next door.
Atmosphere: 1
Food: 1
Service: 1
carl king
Friendliest staff 😀😀😀 Lloyd was so amazing to every person he assisted today. Sandwiches were incredible!! Thank you Lloyd!!! 🎖️🎖️🎖️🎖️🎖️
Atmosphere: 5
Food: 5
Service: 5
Wanda S
Arrived 25 mins before closing Sunday and thought they would be close to packing up for the night, but I was wrong, they were ready to help and the 2 young guys working were kind and professional. Great unexpected experience. Foot Long pretzel was really good!
Atmosphere: 5
Food: 5
Service: 5
Tim Canepa
Two of the employees here closed an hour early on me and another customer while we were in line. I left called them and asked to order and they lied and said they were out of bread so they had to close early. When I told them I was just in there and I saw they had bread the girl on the line started yelling at me.
Atmosphere: 4
Food: 4
Service: 1
Lexie & William Michaels
All 4 sandwiches were wrong cookies were wrong we want a refund
Have some manners..
I do mobile orders so that I dont have to speak to someone I haven't had issues before but today I went to get my order and was rudely told we dont let you take your orders anymore. Ok fine I get the concept ppl are abusing that but humiliation of your customer in front of a group of other customers was absolutely not the way. Please and thank you can go a long way. Guess I prolly wont be back here much anymore. Im super embarrassed.
Atmosphere: 2
Food: 4
Service: 1
This Subway location is close to our house, so we go here often. We have always been very pleased with the friendly service and the attention to detail while preparing our food.
Food: 5
Service: 5
First off the people that work here are amazing!!! They get slammed and have to deal with alot of not so nice people and they never lose their smile. And they dont have a say on what is kept in stock or not so the fact that some favs that are no longer available is on someone else. However I have eaten here for over 30 years and never had to correct them or walk away empty handed. I love the vibe here
Atmosphere: 5
Food: 4
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
My sandwich wasn't as good as I remembered. It needed more sauce and the red onions with sauce was not given.. people working there were nice
Food: 2
Service: 5
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
What kind of subway send coupons to local residents but doesn’t accept them. Got turned down with coupons saying they just simply don’t take them. This place has gone down hill for a while but now it’s just reached rock bottom for sure. Dead restaurant, mediocre sanitation and now the cherry on top
Atmosphere: 2
Food: 4
Service: 1
I come here a lot and have been coming for a long time. I gave 5 stars in all categories because I think this place is a good place to eat when they're open. They've always had a history of being closed frequently when they're supposed to be open. Another thing that happens frequently is that online ordering is unavailable about 2 hours before closing. The new owners are now getting chintzcy and have not honored nation wide promotional deals and no longer take paper coupons. They even took down the meal of the day poster to keep customers from ordering it. I've seen an increase in customer dissatisfaction through reviews online and customers just walking out of the store leaving the sandwiches there after their coupons were declined. There are a lot of customers who use paper coupons from the mail not the online app. It's a shame because the employees there are good at what they do and don't deserve to get the negative feedback from the disgruntled customers. The owners are not there to face backlash. I live here in Sequim and was grateful that this was the best Subway out of the 3 in this area for product quality and customer service. The owners here already charge more than they do in PA. The nachos here are $7 and $5 in PA. On top of that, they're not honoring nation wide promotions or paper coupons. I might have to take the drive and take my business to PA. Update : forgot to mention they're also closing 2 hours earlier the whole weekend and today is Saturday 4/19 around 330pm and guess what online ordering unavailable right on cue. Funny that PA and PT locations is available. You would think that if it was a system issue, it would affect all locations in the area, not just one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Raspberry Cheesecake Cookie
I went there tonight and was amazed with the customer service i was met with. I was treated as everybody should be and enjoyed my time. the employees were both super nice and super quick when making food. was given a 6 inch sub for free (i was willing to pay), and the whole time he was smiling and treated me with respect. goes to show that kindness goes a long way and will definitely pass it on.
Wheelchair accessibility: easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Being a chain you know what to expect and it not only meets but exceeds expectations. Probably my favorite location, Staff is wonderful!
Dietary restrictions: its subway! Sandwiches made to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Restaurantji Recommends
Went to get subway at 7pm and they were closed on a Saturday night. Was very disappointed. Thank God pappa murphys was opened next door.
Atmosphere: 1
Food: 1
Service: 1
Friendliest staff 😀😀😀 Lloyd was so amazing to every person he assisted today. Sandwiches were incredible!! Thank you Lloyd!!! 🎖️🎖️🎖️🎖️🎖️
Atmosphere: 5
Food: 5
Service: 5
Arrived 25 mins before closing Sunday and thought they would be close to packing up for the night, but I was wrong, they were ready to help and the 2 young guys working were kind and professional. Great unexpected experience. Foot
Long pretzel was really good!
Atmosphere: 5
Food: 5
Service: 5
Two of the employees here closed an hour early on me and another customer while we were in line. I left called them and asked to order and they lied and said they were out of bread so they had to close early. When I told them I was just in there and I saw they had bread the girl on the line started yelling at me.
Atmosphere: 4
Food: 4
Service: 1
All 4 sandwiches were wrong cookies were wrong we want a refund
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