Subway
18501 Aurora Ave N, Shoreline
(206) 542-7394
Recent Reviews
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this is the cleanest subway i’ve seen in years i was actually so shocked. not a single thing out of place or even a speck of dust to be found. sandwich was great too
Atmosphere: 5
Food: 4
Service: 4
If you care at all about money in the slightest don't go here. There sandwiches are almost 20 dollars and they dont accept digital or physical coupons. The amount of greed is so incredibly disappointing.
Atmosphere: 3
Food: 3
Service: 3
They do not except ANY coupons or promos
This store has gotten my delivery order wrong a few times. The attached receipt shows the correct order but the actual sandwich is missing ingredients. Most recently I ordered turkey and ham but the sandwich only had turkey. I have tried to call the store directly but it just rings and rings and nobody ever answers. The website/app doesn't have a great process for reporting incorrect orders and there isn't really any way to request a refund, you can only "share your restaurant experience.". The bottom of the receipt gives you a number to call, but then it just directs you to go online . There is also no instructions for contacting doordash about the order, if that's the correct way to go, And ordering through the subway app means that it doesn't show up in your doordash account to report through that channel. Subway, Please clarify how to resolve and correct orders and have a system for answering the phone if that is the suggested method of contact.
Atmosphere: 2
Food: 5
Service: 1
Bad service. I had a coupon for 3 sandwiches for 19.99 and the lady who was working did not want to validate it. I will not eat or order there again. They do not honor promotions.
The Asian girl who was serving me was looking at me weirdly. I have an accent and there's nothing much I can do about! Not stepping there again ?
Atmosphere: 5
Food: 5
Service: 1
The location is clean, convenient to my work, and the food is good. It's what I expected. The order I made was done incorrectly, and the employee seemed upset that I arrived to pick up my order.
Atmosphere: 5
Food: 5
Service: 1
Ordered online while in store to get the deal and they built my sandwiches without adressing me and skimped on everything. There was a total lack of communication that made me upset. I told them i wanted to watch my sandwiches being built before I placed the order. Not worth the money even at a bogo rate. Disappointed.
Atmosphere: 4
Food: 2
Service: 2
I eat and deliver from this location pretty regularly and I don’t usually post reviews because the food is alright at best but the customer service experience at this location needs some dire looking into by corporate or something because the manager at this location is very rude and often short with other staff members as well as other customers, and today I was charged 3 times for my meal and upon trying to resolve the issue the manager they just told me to call my bank sort it out with them and it wasn’t her problem. If someone let alone a customer is concerned about a transaction that just occurred at your establishment maybe you should know more about your POS system and how transactions are done at your store before you ring another person up… Do better. Bad looks.
Atmosphere: 3
Food: 2
Service: 1
Order the foot long meatball. First they didn't cut the sandwich in half. Which is kind of hard to make it so you can eat it. And then when I bet into it, the meatballs were ice cold.In order to serve meat, it needs to be a certain temperature.Would not recommend going to the store. Service was horrible ended up walking out
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is fine (consisent with other locations) but this location does not accept coupons, which is not noted anywhere when ordering
Atmosphere: 4
Food: 4
Service: 1
Same ole same ol. Hate attitude but could be not understanding English so .,. If they say ok ok that means no comprende.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Cookies
Order was made correctly and received on time. Very tasty and very large.
Food: 5
Service: 5
They don't take coupons ?
Really nice spot! It was calm, quiet, and clean. Juliette and her coworker were very friendly and made sure we knew what was on the subs we ordered before proceeding with our orders. Honestly one of the best Subway locations I’ve ever been to.
Atmosphere: 5
Food: 5
Service: 5
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