The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Chuck Costa Sr.
We tried the Wingstop in Erie, Pa tonight & was hugely disappointed! Ordered online, requested extra cooking time, and the dips we wanted! Went to pick them up at the time they said & still had to wait another 30 minutes! They said to check if everything was in the bag (lol). So, get home, the wings were 1/2 cooked and ended up in the trash, there was 3 pieces of celery & carrot splinters, and one dip, not the 2 I ordered! Needless, I will just stick with the Cab, Avonia Tavern or Presque Isle Pizza!
Zemtek Smith
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Maranita Sapito
my stomach full from all da winggz im eating
Nickalus Pesch
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
Ron Cho
This used to be a great spot but has gone downhill fast.
Never meets their promised time and the employees do it on purpose. My orders have been late the last 3 times and it's clear that it's some low, self-esteem powertrip move cause they could've made the entire order in the amount of time but they intentionally delay to make themselves feel important.
Not a fan
Atmosphere: 1
Food: 1
Service: 1
Frederic Sandico
Music is too loud. I can't hardly hear what the front counter guy is saying. Employees are on their phones and standing or sitting around. I have to wait outside because all the seats are occupied by employees with their phones googling away.
Atmosphere: 1
Food: 3
Service: 1
Keith Read
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER.
NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. You’re fired.
0 Stars for Customer Service
Atreyu Allin
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
First (and likely last) time at this Wingstop, although we visit a Wingstop more than is reasonable (2-3x/month). This location was very well staffed with pleasant people who were friendly and efficient. The issue is with the environment. This restaurant is very small. Two of the four tables were occupied by Wingstop employees presumably on break. One of whom was listening to videos on her phone very loudly (in order to be heard over the unbelievably loud music playing in the restaurant.) Several customers stood, waiting for a table to open up.
Also, as noted by other reviewers, they left the seasoning off the Cajun wings. It was just hot sauce. Trying to get it fixed was a hassle. Food was hot and good, but this location wasn't worth the visit.
Atmosphere: 1
Food: 4
Service: 5
Isaac Pagels
I had a mobile pick up and was greeted with prompt service with a smile from an employee named David . Quick and efficient in and out. Opened my food and found I had ordered the breaded wings(big mistake as a gluten free person). The employee David answered my call to the store and actually refunded me so I could get the right wants. Saved me from a ruined night, special thanks to David!
Atmosphere: 5
Food: 5
Service: 5
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Lil MochiArmy
I'm sorry but this was the worst chicken I've ever had. All I tasted was salt...
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
We tried the Wingstop in Erie, Pa tonight & was hugely disappointed! Ordered online, requested extra cooking time, and the dips we wanted! Went to pick them up at the time they said & still had to wait another 30 minutes! They said to check if everything was in the bag (lol). So, get home, the wings were 1/2 cooked and ended up in the trash, there was 3 pieces of celery & carrot splinters, and one dip, not the 2 I ordered! Needless, I will just stick with the Cab, Avonia Tavern or Presque Isle Pizza!
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
my stomach full from all da winggz im eating
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
This used to be a great spot but has gone downhill fast.
Never meets their promised time and the employees do it on purpose. My orders have been late the last 3 times and it's clear that it's some low, self-esteem powertrip move cause they could've made the entire order in the amount of time but they intentionally delay to make themselves feel important.
Not a fan
Atmosphere: 1
Food: 1
Service: 1
Music is too loud. I can't hardly hear what the front counter guy is saying. Employees are on their phones and standing or sitting around. I have to wait outside because all the seats are occupied by employees with their phones googling away.
Atmosphere: 1
Food: 3
Service: 1
They took our money and shorted us 1/3 of our wings. Tried to call the store THEY DONT ANSWER. NEVER BUYING FROM THEM. Going to file a chargeback. Communication Wing Stop, Communications. You’re fired. 0 Stars for Customer Service
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
Restaurantji Recommends
First (and likely last) time at this Wingstop, although we visit a Wingstop more than is reasonable (2-3x/month). This location was very well staffed with pleasant people who were friendly and efficient. The issue is with the environment. This restaurant is very small. Two of the four tables were occupied by Wingstop employees presumably on break. One of whom was listening to videos on her phone very loudly (in order to be heard over the unbelievably loud music playing in the restaurant.) Several customers stood, waiting for a table to open up.
Also, as noted by other reviewers, they left the seasoning off the Cajun wings. It was just hot sauce. Trying to get it fixed was a hassle. Food was hot and good, but this location wasn't worth the visit.
Atmosphere: 1
Food: 4
Service: 5
I had a mobile pick up and was greeted with prompt service with a smile from an employee named David . Quick and efficient in and out. Opened my food and found I had ordered the breaded wings(big mistake as a gluten free person). The employee David answered my call to the store and actually refunded me so I could get the right wants. Saved me from a ruined night, special thanks to David!
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
I'm sorry but this was the worst chicken I've ever had. All I tasted was salt...
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